Collide Records Reviews

Name: Collide Records
Rating: 4.95

5.0 Rating 1,251 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 28th January 2025

Collide Records 5 star review on 25th September 2024

Sophie S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipping and well packaged. Will definitely be ordering again!”

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Posted 1 year ago

Thanks Kellan! Looking forward to your next visit.

Posted 1 year ago

“Collide Records is amazing! I purchased an album in CD format instead of vinyl, and they worked with me to not only switch the products but to get me on the pre-order list for when they would be able to actually order more of the vinyl format so I could be guaranteed a copy. I'll definitely be coming back for more.”

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Posted 1 year ago

Thanks Gwen. Our pleasure. Let us know if you are ever looking for anything we don't have listed on the website.

Posted 1 year ago

“Very quick, courteous service. I will buy again & recommend. Thank you for giving great customer service, hard to find in this world.”

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Posted 1 year ago

Thank you, Carol! . We are honored that you will buy again and recommend us - we really appreciate your feedback!

Posted 1 year ago

“Great packaging”

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Posted 1 year ago

Thanks Brandon. Great music and great customers deserve great packaging.

Posted 1 year ago

“I am a new satisfied customer”

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Posted 1 year ago

Thank you so much Nancy! We're thrilled to have you as a new satisfied customer at Collide Records! Let us know if you are ever looking for any music we don't have listed on the website.

Posted 1 year ago

“Very quick delivery! Great records…good prices!”

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Posted 1 year ago

Thanks Chad! We appreciate your comments. Let us know if you are ever looking for any music we don't have listed on the website.

Posted 1 year ago

“Prompt service. Very friendly and item arrived safely. Thank you.”

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Posted 1 year ago

Thank you so much, Anthony, for your 5 star rating of Collide Records. We really appreciate your kind words regarding our prompt service, friendly attitude and safe delivery. We thank you for your support!

Posted 1 year ago

“It was great. I ordered on a Saturday, received my CD on Tuesday.”

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Posted 1 year ago

Thank you so much for your 5 star rating and kind words about Collide Records, Sean! We really appreciate your loyalty as a customer and are thankful that you had such a great experience with us. It's wonderful to know that we had the CD in your hands in just a few days. Thank you again!

Posted 1 year ago

“Very effective of getting my CD within a week.”

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Posted 1 year ago

Great to hear Carol! We appreciate your feedback and support.

Posted 1 year ago

“My record came quickly and in perfect condition! Even with a handwritten thank you card. I couldn't have asked for better in a transaction!”

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Posted 1 year ago

Thank you so much for the 5 star rating, Sharina! Quick shipment and perfect condition are two things we strive for. I appreciate you taking the time to leave a review; it is deeply appreciated. Thank you! More Taylor items have been restocked:)

Posted 1 year ago

“great service, with quick delivery.”

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Posted 1 year ago

Thanks Jewelz! "Hope" you are enjoying the CD:)

Posted 1 year ago

“Excellent service and really quick delivery of my CD’s. Would highly recommend and I will not hesitate to buy from them again!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Collide Records, Ken! We're so glad to hear that you enjoyed our excellent service and quick delivery of your CDs. We really appreciate the kind words and we look forward to your next purchase!

Posted 1 year ago

“My vinyl arrived quickly and safely!”

Collide Records 5 star review on 7th July 2023

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Posted 1 year ago

Thanks Liz! We appreciate the feedback and pic! GUTS available to order now.

Posted 1 year ago

“Excellent shipping and good selection of LPs”

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Posted 1 year ago

Thank you, Luke, for your 5 star rating of Collide Records! We are thrilled to hear that you liked our excellent shipping and good selection of LPs. Your kind words mean a lot to us!

Posted 1 year ago

“Super fast shipping!! Couldn’t be happier with my purchase!”

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Posted 1 year ago

Thanks Sally! We appreciate the feedback.

Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

Thanks Noah!

Posted 1 year ago

“Great place to find artists you can't find anywhere else! I have an older car without bluetooth but with a cd player, and Collide Records was the only place I could find that was selling the My Tribe cd by Blessing Offor!”

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Posted 1 year ago

Thank you Matt for your 5 star rating! Let us know if you are ever looking for any CDs we don't have listed on the website and we can get them in for you.

Posted 1 year ago

“recently bought the Indie Retail Exclusive “Sour” Baby Pink LP by Olivia Rodrigo from your store. everything came as expected. sounds amazing and will be buying more vinyl records off your store soon! thank you!”

Collide Records 5 star review on 21st June 2023

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Posted 1 year ago

Thanks Luis! WE appreciate the feedback and especially the pic! GUTS shipping next week!

Posted 1 year ago

“Was very good condition. Pleasant surprise that the man who owns/manages the company personally signed a card.”

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Posted 1 year ago

Thanks Josiah! We always love when someone recognizes the little things when it comes to customer service.

Posted 1 year ago

“Ok, so before I give any feedback on Collide Records, let me go back a bit. I ordered my first U2 Songs of Surrender Deluxe Five CD Set from Amazon and it was shipped in a flimsy Prime bubble wrap bag. I don't need to tell you the condition that I received it in, it was all smashed up, packaging torn and ripped up. So I said ok fine, these things happen, even though at the back of my head I remembered that they shipped an Arctic Monkeys CD for my daughter in the same flimsy bubble wrap bag and it arrived cracked. So I proceeded to call Amazon Customer Support to see how best they could have this rectified. After being on the phone for almost 45 minutes, the rep eventually told me that they'd send a return label for me, but the thing is I just wanted an undamaged copy, me being an avid U2 fan and all. So I decided I'd order another copy if they would package it differently to prevent it from reaching damaged the second time. If the second copy reached my hands undamaged, I would return the first copy. So I asked the rep, "how would Amazon know to ship it differently this time? Are you going to make a note?" His response was "You're good to go, I don't need to make a note of it, as our conversation is recorded, and they'll know what to do the next time around." So I asked again, "Are you sure?" To which he replied, "You're good to go." So naturally, I placed the order for a second copy. A week passed and my package shows up, in the same flimsy bubble wrap bag again. After opening it, well you guessed right, I now had two damaged copies on my hands. At this stage I'm livid, and needed to vent, and warn future buyers about making the same mistake, so I wrote a review, only to receive an email stating that it can't be published because it wasn't about the item. Can you imagine that? Anyway, one night while online I decided to look for another source for my music and came across Collide Records, but the reviews I read, written about this store were perfect. Is this too good to be true? So I shot them an email and I got a response in a timely manner, stating that they had the set that I wanted. I explained the situation with Amazon, and the owner, Greg, assured me that he understood the importance of receiving items undamaged, as he too, was a collector. So I went ahead and placed the order for the Songs of Surrender CD Set, along with three other U2 Albums. It was shipped out not long after, but when I received my CDs this time, they were all packaged inside a box, inside another box, all individually bubble wrapped, mint and undamaged, with a personalised thank you note. Long story short, I will never purchase a CD, Vinyl or anything music related from Amazon again, ever. They would all come from my good friend Greg at Collide Records. Thank you so much again Greg. Sanjay”

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Posted 1 year ago

Thanks Sanjay! Glad to hear everything arrived in mint condition. We really appreciate that you shared your experience here. Let us know if you are ever looking for anything we don't have listed on the website and we can get it in for you.

Posted 1 year ago

Collide Records is rated 5.0 based on 1,251 reviews