Collide Records Reviews

Name: Collide Records
Rating: 4.96

5.0 Rating 1,234 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,234 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 1st January 2025

Patti M

Collide Records 5 star review on 16th December 2024

Johsua C

Caitlin H

Collide Records 5 star review on 25th September 2024

Sophie S

Collide Records 4 star review on 14th September 2024

Leslie C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast turnaround. I received my order within a week. The record came packaged very well with no issues to the jacket and LP itself. Sounds beautiful! Will be ordering again. Thanks!”

Collide Records 5 star review on 21st January 2021

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Posted 3 years ago

“Vinyl arrived sooner than expected and expertly packed! Thank you Greg for the kind, handwritten note along with the order slip. Will def shop here again.”

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Posted 3 years ago

“Love shopping at Collide. They have a great curated selection of music and I always get personal notes regarding my orders. Highly recommend shopping with them.”

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Posted 3 years ago

“Greg, the packaging on my recent order was A-1! Multiple overpacks. Not a snowball's chance anything could get damaged. Love the music you curate and love personal touch on the packing slips. You've become my first stop to shop as I branch out and explore vinyl and try and fill in the holes in the compact discs I own.”

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Posted 3 years ago

“Would do business with you but find it hard to order. Just ordered from walmart”

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Posted 4 years ago

Hey Ronald. Sorry to hear you were having trouble navigating the website. Just give us a call next time and we can do the order over the phone. 800-858-3076

Posted 3 years ago

“Very fast shipping. Greg was courteous and even sent an email early on to thank me for my order.”

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Posted 4 years ago

“Great price for the CD I was looking for, and fast shipping.”

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Posted 4 years ago

“Excellent customer service and communication. I look forward to future purchases.”

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Posted 4 years ago

“Prompt delivery. Excellent customer service.”

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Posted 4 years ago

“Found a CD that wasn’t readily available through Amazon, etc. at a reasonable price, with timely delivery. Will use Collide again.”

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Posted 4 years ago

“Initially the record that I received skipped multiple times on many different tracks. After explaining the problem to Collide they quickly found a replacement and shipped it to me. I didn't even have to wait for my bad record to make it back to them before they shipped the new one. Once it arrived the new record was great. The customer service was wonderful. Greg Bartels made me a believer.”

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Posted 4 years ago

Defects in vinyl occasionally happen. We'd gladly ship you a replacement or issue you a refund. We've tried to contact you via email and phone multiple times... please let us know how we can make this right by you.

Posted 4 years ago

“Very happy with the service provided on my order will probably order again thanks.”

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Posted 4 years ago

“Had the record I wanted when no one else had it. Owner put a hand written note in my package that arrived quick and on time. Can’t get this service anywhere.”

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Posted 4 years ago

“Great customer service and quick on orders”

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Posted 4 years ago

“Collide Records is great! They shipped my item quickly and were very personable. They wrote me a hand written note on my receipt and also sent a personalized thank you email. I would highly recommend them!”

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Posted 4 years ago

“Collide Records has a wonderful collection from a wide variety of artists. I very much appreciated their politeness and care to detail when answering any questions I had. The shipping time was fast too! And I loved the personal touch of a hand written thank you on the receipt when I received my purchase. I would definitely buy from Collide Records again!”

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Posted 4 years ago

“The order arrived quickly and on time and we are enjoying listening to it on our new record player.”

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Posted 4 years ago

“Wow! Collide Records really impressed me with their timely service and personal thank you note included with my order. I even received a free bonus cd! Thank you, Collide Records!”

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Posted 4 years ago

“I have no idea how good the record I bought was it was sent to a friend for Christmas but the customer service I got from Collide was *wonderful*. I initially sent the record to an address that didn’t exist (oops!) and when I called about it I was able to talk to someone right way and they sent the package back out as soon as it got back to them. I was extremely grateful and it got there just in time for Christmas. Cannot recommend them enough!”

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Posted 4 years ago

“The CD is absolutely amazing. Every song is a winner Love it”

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Posted 4 years ago

Collide Records is rated 5.0 based on 1,234 reviews