Collide Records Reviews

Name: Collide Records
Rating: 4.96

5.0 Rating 1,234 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,234 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 1st January 2025

Patti M

Collide Records 5 star review on 16th December 2024

Johsua C

Caitlin H

Collide Records 5 star review on 25th September 2024

Sophie S

Collide Records 4 star review on 14th September 2024

Leslie C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great response very quick delivery I am a very happy customer”

Helpful Report

Posted 6 years ago

Thanks Micheal. We like to make people happy.

Posted 5 years ago

“Great experience.”

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Posted 6 years ago

Thanks Katherine.

Posted 5 years ago

“Great costumer service. Quick shipping. Thanks.”

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Posted 6 years ago

Thanks Ryan!

Posted 5 years ago

“Collide carries a great selection of hard-to-find vinyl, and their customer service is outstanding. When one of my ordered items was delayed, I received several personal emails (not bot mails) apprising me of the situation and offering various shipping options. Don’t hesitate to support this quality, independently-owned record store!”

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Posted 6 years ago

Thanks Amy! Glad you appreciate the small guy.

Posted 5 years ago

“Fast delivery and great customer service! I was pleasantly surprised to see a handwritten note on the invoice. Love the philosophy behind the music selections offered. Will definitely be shopping with this company in the future!”

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Posted 6 years ago

Thanks Katie, we appreciate the feedback!

Posted 5 years ago

“Well pleased. Thank you”

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Posted 6 years ago

Thanks Mary Jane!

Posted 5 years ago

“Fantastic customer service!!”

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Posted 6 years ago

Thanks Aaron. Fantastic customer!!

Posted 5 years ago

“Love Collide records! They are aware of what collections want and are involved in the pulse of the industry.”

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Posted 6 years ago

Thanks David! That is very kind of you to say.

Posted 5 years ago

“Great turnaround on delivery with a handwritten note - such a thoughtful touch!”

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Posted 6 years ago

Thanks Amy. Glad you appreciated our personal touch.

Posted 5 years ago

“My record arrived safely and swiftly, and your customer relations are really great! Thank you for making buying vinyl online easy and enjoyable!”

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Posted 6 years ago

Thanks Isabelle! Hope you are enjoying the record.

Posted 5 years ago

“I was so impressed with Collide's online inventory, with a great selection of records from many diverse musical styles. I was delighted to find a rare Nickel Creek record that I'd been looking for over the last year. What differentiated the buying experience from other record shops was the level of personal service. I not only received a 'thank you' email from Greg after placing the order, but a hand-written thank you note as well, included in the package. I'll be back!”

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Posted 6 years ago

Thanks Holly! We enjoy helping customers find those rare records.

Posted 5 years ago

“Great customer service and super fast shipping! Will be ordering again soon!”

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Posted 6 years ago

Thanks Kerri. We appreciate it!

Posted 5 years ago

“Most of my shopping is online, so I deal with different sites. But Collide Records is the 1st one that has ever been so thankful or personal about my purchase. There is nothing generic about the way they treated me. Their service goes above and beyond. I will defiantly be buying again.”

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Posted 6 years ago

Thanks Nikki. Hope you see you again online:)

Posted 5 years ago

“Collide always has great service, reasonable and fast shipping. Will be purchasing more music in the future!”

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Posted 6 years ago

Thanks Jeremy. We appreciate the feedback.

Posted 5 years ago

“Quick delivery time! Perfect packaging! Outstanding customer service!!!”

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Posted 6 years ago

James.... thanks for the feedback! We hope you are enjoying the record. Greg

Posted 6 years ago

“Great customer service - great products”

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Posted 6 years ago

Heidi, Thanks for taking the time post the review. We love hearing from our customers. Hope you are loving the records! Greg

Posted 6 years ago

“I love the vinyl I bought from here! I bought two christmas albums (early I know) they play well, it didn't take to long to ship, and arrived in good condition. My only issue, (and the reason I had to put four instead of five stars) the middle didn't quite have a clean cut. It still plays fine, and other than that all is great!”

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Posted 6 years ago

Thanks for the feedback Haley! We don't press any of the vinyl we sell ourselves but I can pass on the information to the distributor & manufacturer. Glad to hear you are enjoying the records already.

Posted 6 years ago

“Came in great and fast”

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Posted 6 years ago

Ben, thanks for the feedback! Hope you are enjoying the Johnnyswim record.

Posted 6 years ago

“This site has an excellent selection of music, including vinyl records that seem be sold exclusively here. With great customer service, fast shipping, I will continue to purchase vinyl records from this store for sure.”

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Posted 6 years ago

John... thanks for the great review! We may have to post that one on the website:) Greg

Posted 6 years ago

“Excellent service. Everything arrived in good condition. Thanks. Geri Enos”

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Posted 6 years ago

Geri, thanks for taking the time give your feedback! We hope you are enjoying the music. Greg

Posted 6 years ago

Collide Records is rated 5.0 based on 1,234 reviews