Collide Records Reviews

Name: Collide Records
Rating: 4.95

5.0 Rating 1,190 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

Write Your review

Tell us how Collide Records made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Collide Records 5 star review on 25th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all as described, fast bshipping.”

Helpful Report

Posted 6 months ago

Hi Raymond! We're so glad to hear everything was as described and that you experienced fast shipping! Your satisfaction means the world to us. Thank you for the awesome feedback, and we look forward to helping you discover more great music in the future!

Posted 1 day ago

“I ordered a CD from Collide Records. Came in the mail in great condition and even had a hand written note. I appreciate the time they took to make it personal. Definitely will buy from again.”

Helpful Report

Posted 6 months ago

Hi Claire! Thank you so much for your wonderful review! We’re thrilled to hear that your CD arrived in great condition, and we’re glad you appreciated the personal touch with the handwritten note. It means a lot to us to connect with our customers. Looking forward to serving you again soon!

Posted 1 day ago

“I’ve ordered from Collide more than once and I will absolutely continue to do so. The personal touch Greg is able to put into an online business is remarkable and second only to being able to buy from a record store in person. It’s hard to recreate that online but Collide gets it right. Not to mention I’ve gotten some great finds from their selection. You’re missing out if you don’t give Collide a shot! Thanks for everything!”

Helpful Report

Posted 6 months ago

Thanks Kathryn... we appreciate you!

Posted 1 day ago

“So glad I found Collide Records online! Transaction was smooth and shipped quickly. Personal thank you in the package was a nice touch.”

Helpful Report

Posted 6 months ago

Hi Stephanie! We're thrilled to hear that you found us and had a smooth transaction. It’s awesome that the personal touch stood out to you— we love making our customers feel special! Thanks for your support, and we can’t wait to serve you again! 🎶

Posted 1 day ago

“I love love love this record company!!!”

Helpful Report

Posted 6 months ago

Hi Marisa! We're so happy to hear that you love Collide Records! Your enthusiasm means the world to us. We're dedicated to bringing you the best music experience, and it feels great to know we're hitting the mark. Can't wait to see you again soon! 🎶

Posted 1 day ago

“Great customer service, perfect packing of vinyls, shipped fast”

Helpful Report

Posted 6 months ago

Hi Tammy! Thanks so much for the fantastic review! We're thrilled to hear you had a great experience with our customer service and that your vinyl was packed perfectly. Fast shipping is something we strive for, and we're glad it met your expectations. We can't wait to see you back at Collide Records soon!

Posted 1 day ago

“Reasonably priced, good selection, fast shipping. If I need a vinyl I'm coming here first, always.”

Helpful Report

Posted 6 months ago

Hi Tyler! Thanks for the awesome review! We’re glad to hear you found our prices reasonable and our selection to your liking. Fast shipping is our priority, and we’re honored to be your go-to for vinyl. Look forward to serving you again soon!

Posted 1 day ago

“Fast delivery and a personal thank you for my order!!! I loved that! Thank you!”

Helpful Report

Posted 6 months ago

Hi Stephen! Thank you so much for your kind words! We're thrilled you loved the personal touch with your order. Your support means a lot to us, and we're here anytime you need!

Posted 1 day ago

“I really appreciate the selection Collide Records offers. They have great sales, and they have always shipped them in a timely manner. Nothing has ever been damaged or incorrect. They've become my favorite online record store to order from and I look forward to continuing to shop here. Thanks for what you do Collide!”

Helpful Report

Posted 6 months ago

You're welcome Ben! You're making us blush:) We appreciate the review and look forward to being of further service to you.

Posted 6 months ago

“I highly reccommend Collide Records! They had the three vinyls I was looking for in stock (which not all record sellers do). Additionally, they sent the package very quickly after ordering, and it arrived quickly!”

Helpful Report

Posted 6 months ago

Thanks Zachary! We appreciate you taking to time to drop a quick review.

Posted 6 months ago

“This was my first time ordering from Collide, but won’t be my last. There was this whole situation I accidentally created and they were super helpful and kind, especially when I realized it was all me and had nothing to do with them(I accidentally ordered the same record from somewhere else in a different version and thought they sent me the wrong one…whoopsie!). He was incredibly helpful and easy going which made me feel even worse about my screw up. The vinyl came in perfect condition and the shipping was extremely fast. Couldn’t recommend more!”

Helpful Report

Posted 6 months ago

Whoopsies happen :) Thanks for the feedback.... glad to have you as a new customer!

Posted 6 months ago

“I purchased a Taylor Swift album for $ 54 and found a week later and saw it on the Taylor Swift store for $ 34 , needless to say that I'm very upset and disappointed”

Helpful Report

Posted 6 months ago

Hi Lori. Sorry to hear that you were frustrated with the price. We are as well as unfortunately the price we are charged per record is actually higher than the price on Taylor's website. You also have to take into consideration the additional costs... I just looked on Taylor's website and with tax and shipping the total price comes to $46 or higher. Shopping at a small independent record shop is usually more expensive than getting from the big box or giant webstores, but you also likely get better customer support. All that being said, if you'd like to return the record, or keep the record and get a refund of the approximate $8 you spent compared to ordering from Taylor's site, please return our call at 800-800-3076. Greg

Posted 6 months ago

“Extremely happy with everything!!!! A CD, and they packed it VERY Well!! A Rarity these days!! As breakable as CD's are, yet still a Rarity! Fast Shipping and great followup about my total experience in purchasing from them. Their pricing is also Great!! They price at or a bit below their main competitors. Everybody expects fast shipping now, but don't seem as concerned about the packaging to protect the item. Care was definitely given in this regard, which I Appreciate Very Much!! If I'm buying CD's or DVD's, it's to keep and enjoy them for years, not a few months, until they're trashed, which seems to be more the norm in the streaming age. Collide Records obviously realizes that personal customer care is what has been lacking. I almost Never write a review for anything that is more than a sentence long. This company impresses me this much!! I will absolutely be making Collide Records my go-to first stop, before looking to their two behemoth competitors, (whose overall purchasing experience has been degrading due to an over-emphasis on delivery speed and an under-emphasis on their sellers maintaing adherence to that companies selling guidlines). - Tim”

Helpful Report

Posted 6 months ago

Thanks Tim! We appreciate you taking time to leave us a review. Glad we were worthy of such glowing comments:) Let us know if you are ever looking for any CDs that we don't have listed on the website as we can get most in print CDs within a couple days.

Posted 6 months ago

“shipped fast, great price and quick delvery. will definitely order from them again and pass to others looking for vinyl or more from them.”

Helpful Report

Posted 6 months ago

Thanks Randy! We really appreciate the review and word of mouth advertising:)

Posted 6 months ago

“Arrived quickly, in great condition, and even included a personalized hand-written note! Looking forward to ordering more from Colide in the future.”

Helpful Report

Posted 6 months ago

Thanks Alec~! We appreciate the review and look forward having you back.

Posted 6 months ago

“Super fast shipping. Great prices. Great customer service. Loved the hand written note with my shipment. Collide Records was the one location that had an album I wanted that wasn't back ordered. And the price was so good. Amazing! I have referred Collide Records to other friends. I am back looking to buy more.”

Helpful Report

Posted 7 months ago

Thanks Lynn! We appreciate the review and the word of mouth advertising! Let us know if you are ever looking for any records that we don't have listed on the website.

Posted 6 months ago

“Super fast shipping / service, helpful over the phone and record in perfect condition! Would recommend.”

Helpful Report

Posted 7 months ago

Thanks Molly! We appreciate your review and feedback.

Posted 6 months ago

“I knew from experience that any packages delivered to my house might be left in the rain, so I put a note in my order to Collide asking them to wrap my records in plastic. They did exactly that, and when the package was left in the rain there was no damage. Thanks for being attentive to details!”

Helpful Report

Posted 7 months ago

You're welcome Joseph! That rain was no joke. Thanks for the review and posting a pic!

Posted 6 months ago

“My friend loved the cd of Rhonda vincen and she’s the one wanting the cd of redeemed quartet and another lady wants a southern gospel cd”

Helpful Report

Posted 7 months ago

Thanks Susan! We love when people share music with friends.

Posted 6 months ago

“Ships so quickly and everything came in so safely packed! Thank you so much for my records!”

Helpful Report

Posted 7 months ago

You're welcome Shannon! Glad to hear everything arrived in good order. Thanks for taking the time to write a quick review.

Posted 6 months ago

Collide Records is rated 5.0 based on 1,190 reviews