Collide Records Reviews

Name: Collide Records
Rating: 4.96

5.0 Rating 1,234 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,234 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 1st January 2025

Patti M

Collide Records 5 star review on 16th December 2024

Johsua C

Caitlin H

Collide Records 5 star review on 25th September 2024

Sophie S

Collide Records 4 star review on 14th September 2024

Leslie C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and personalized service. Vinyl arrived in perfect condition”

Helpful Report

Posted 6 years ago

Thanks Alexandre!

Posted 5 years ago

“Collide was the only place that I could find the particular record I was searching for at a reasonable price. Very convenient and priced well. The customer service can't be beat. In addition to the receipt email, I received an email from them soon after ordering from customer service reaching out to say thanks and offer any help that was needing through a direct email address. Couldn't have asked for anything more!”

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Posted 6 years ago

Thanks Adam! We value your feedback.

Posted 5 years ago

“It is not an exaggeration for me to say that Collide Records provided me with the best, most personalized customer service experience of my life. Greg responded promptly to all of my questions, and went out of his way to make sure that I had the perfect gift to give my wife for Christmas. I have already recommended their online storefront to my friends and family, and they have certainly earned my continued patronage.”

Helpful Report

Posted 6 years ago

Thanks Matthew. We appreciate the love.

Posted 5 years ago

“They are great! There was a little crack on the CD case I purchased, and right after I put my order in, they notified me of the issue. They were friendly and courteous.”

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Posted 6 years ago

Thanks Michael. Glad we could give you a discount for the crack in the case.

Posted 5 years ago

“Great experience. My record came fast and in good condition. Good follow-up and follow through to ensure a positive experience. Thanks!”

Helpful Report

Posted 6 years ago

Thanks Sandy!

Posted 5 years ago

“There was a problem in shipping, that the shipping jacket and record jacket were both bent. I complained in an earlier review, but got a personal call from Greg, who is going to right the matter. Love the personal service of this company!”

Helpful Report

Posted 6 years ago

Hey Mary. Glad we could get you a replacement for the damaged shipment.

Posted 5 years ago

“They delivered my cd quickly and efficiently and it even came with a handwritten note! I’ll definitely be buying from them again.”

Helpful Report

Posted 6 years ago

Thanks Ally. Your comments are valued.

Posted 5 years ago

“They shipped the cds very quickly after I ordered and it even came in time for its birthday recipient! They followed up afterwards via email to make sure I was satisfied, which I definitely am!”

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Posted 6 years ago

Thanks Jessica. Your feedback is greatly appreciated.

Posted 5 years ago

“This is the first time Purchased from Collide Records. The records were delivered as promised and the records were packaged appropriately arriving in great shape. Prices are competitive and shipping and delivery was quick, plus my purchase helped provide meals for those in need. I look forward to purchasing more in the future.”

Helpful Report

Posted 6 years ago

Thanks Timothy. We look forward to you stopping by again!

Posted 5 years ago

“I ordered a record the Wednesday before Thanksgiving, to my surprise it was delivered the Friday after Thanksgiving. Greg even sent me a personal email thanking me for my purchase. Very personable, and excellent customer service. Will be purchasing future records from Collide Records.”

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Posted 6 years ago

Thanks Joanna. Looking forward to having you stop by again.

Posted 5 years ago

“Great service”

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Posted 6 years ago

You're Welcome Tyson.

Posted 5 years ago

“Great service, quick response and shipping, and even a personal note. Will defiantly return for all future record purchases.”

Helpful Report

Posted 6 years ago

Thanks Danielle. We look forward to seeing you in the future.

Posted 5 years ago

“We love Slugs & Bugs music and found Collide Records had the best prices. We were pleasantly surprised that one of the CDs we purchased was a signed copy. We will come back to Collide for future purchases!”

Helpful Report

Posted 6 years ago

Thanks Kristine! Glad we could get you that autographed first edition!

Posted 5 years ago

“Quick shipping and great customer service.”

Helpful Report

Posted 6 years ago

Thanks Ryan!

Posted 5 years ago

“If ever a company cared about its customers, it most definitely is Collide Records!!! I love the personalized messages thanking me for doing business with them. Do yourself a favor and order from Collide Records”

Helpful Report

Posted 6 years ago

Thanks Ray! We appreciate your continued support.

Posted 5 years ago

“I love doing business with Collide Records. They have a superb collection of vinyl, and their customer service is top notch. Every record I've ever ordered has been delivered promptly and in perfect condition.”

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Posted 6 years ago

Thanks Curtis. We appreciate your continued patronage.

Posted 5 years ago

“This was the cheapest place to get what I was looking for, and the service was fast and convenient.”

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Posted 6 years ago

Thanks Cody. Glad we could be of service to you.

Posted 5 years ago

“I was very happy with the selection of music and with the prices. Shipping was reasonable. I wouldn't have any reservations with using Collide Records for my future CD needs.”

Helpful Report

Posted 6 years ago

Thanks Ivy... we appreciate the feedback.

Posted 5 years ago

“Great price and timely delivery!”

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Posted 6 years ago

Thanks Gerald! Glad we could be of service.

Posted 5 years ago

“Customer service was fantastic and my order arrived quickly and in great shape with a few bonus items thrown in! Highly recommended!”

Helpful Report

Posted 6 years ago

Thanks Michael. We appreciate you taking the time to leave a review!

Posted 5 years ago

Collide Records is rated 5.0 based on 1,234 reviews