Collinge & Co Reviews

Name: Collinge & Co
Address: Castle Chambers, 43 Castle Street, Liverpool, Liverpool
Rating: 4.56

4.6 Rating 62 Reviews

89 %

of reviewers recommend Collinge & Co

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Phone:

7970794529

Email:

hello@collingeandco.com

Location:

Castle Chambers,
43 Castle Street,
Liverpool
Liverpool
L2 9SH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with my hair at all in Ormskirk asked to have them thinned, weigh less,because they are quite long and hairdressere left long hair on the sides and bottom they look like chopped down totally out of shape and fluffy again. Overall the visit was long and unpleasant. I will definitely not return to this salon because I paid a lot of money for nothing I have to go and fix it somewhere else. When paying the price increased there was no information why. I also asked about coloring but at the end I just was ignored. I drove 15 miles for this west of money and time.”

Helpful Report

Posted 6 months ago

Hi Sylwia, Thank you for getting in touch with us. We've passed your feedback on to the team at Ormskirk who will be in touch with you. We hope to see you again in the salon for a consultation to take a look at your hair and hear more about what you were looking for. Regarding the price adjustment, it appears that you originally booked a clippered, cut-and-dried appointment, which is only suitable for very short hair. Similar to your previous visits to our salons, a cut and finish service was conducted which is the appropriate service for your hair length. Thank you for your feedback and we hope to resolve this for you. Collinge & Co Team

Posted 6 months ago

“I paid £140 for highlights but my experience at this salon in Liverpool City centre was so bad. The staff were rude beyond belief and I was treated appallingly. Absolutely no respect for customers. I wanted to leave the salon with my hair wet. I couldn't wait to leave. What a bunch of nasty, gossipy women. It's about the whole experience, not just about cutting hair and treating the customers like rubbish.”

Helpful Report

Posted 8 months ago

Hi Anita, we're sorry to hear about your experience. We haven't been able to find a record of this appointment, as our system says your last visit to one of our salons was in 2023. We would like to resolve this issue and find out more about your experience, so please email hello@collingeandco.com with more details about your appointment.

Posted 8 months ago

“Hair Treat. This is a product I used to buy in the shops and can only find online now - it is so good and I am so pleased to be using it again.”

Helpful Report

Posted 1 year ago

“Ordered products last week but nothing has arrived so far.”

Helpful Report

Posted 1 year ago

“Appalling customer service - cancelled my appointment at the last minute with no suitable alternative offered. I would never book with this salon again.”

Helpful Report

Posted 1 year ago

We are sorry that your appointment was cancelled at the last moment. If possible, please can you email us at hello@collingeandco.com so that we may look into what happened.

Posted 1 year ago

Collinge & Co is rated 4.6 based on 62 reviews