Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was wonderful about my experience with Comfort Works. My Pottery Barn slip covers were 6 years old, and needed to be replaced. Googled and found Comfort Works. They had all the dimensions laid out easily, and ordered everything online. Both slipcovers arrived within 10 days, and were even more beautiful in person. The fabric is soft and the covers were made perfectly for the sofa. It’s like brand new sofas now! Thank you SO much for the wonderful service and amazing product! Beautiful craftsmanship and loved the entire experience.”

Comfort Works 5 star review on 11th August 2021

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Posted 3 years ago

Hey there, Dawn! We can't thank you enough for leaving us such a thoughtful review (with a photo to boot!) - it looks absolutely stunning. We're ecstatic to hear that you're enjoying your PB Comfort's fresh look. Thank you again for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“Absolutely thrilled with my cover. Couldn’t be closer to the original. So happy! 😁”

Comfort Works 5 star review on 10th August 2021

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Posted 3 years ago

Hey there, Virginia! Thank you so much for the kind words. We're so happy to hear that you're enjoying your Ektorp's new look - it looks absolutely stunning. Thank you again for choosing us and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Ordered a new cover for a (very old but still solid) Ikea sofa bed. The cover arrived quickly and beautifully packaged. Quality is very good and the cover fits perfectly. The USB chargers are also a nice touch. Great product and excellent service. Highly recommended.”

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Posted 3 years ago

Hey there, Scott! Thank you so much for leaving us such an amazing review. We're over the moon to hear that your experience with us was nothing short of pleasant and that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“I got the kino oatmeal cover for my IKEA Brathult sofa and it fits like a dream! The whole process from unpacking to putting the last cover on took about 20 mins and it has completely changed the look of the whole sofa. It no longer looks like a generic rented flat sofa - I feel at home now! The fit is perfect, the fabric is high quality, could not be happier with the whole experience.”

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Posted 3 years ago

Hey there, Angela! Thank you so much for leaving us such a glowing review. We're thrilled to hear that you're fully enjoying your Brathult's new look. Thank you so much for trusting us with your slipcover and we wish you a wonderful day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Ordered from Japan the covers for a Soderhamn in Madison Sand. Amazed by the quick delivery and regular updates after purchase. The covers are just perfect, the fabric, the color, the fitting, love them!”

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Posted 3 years ago

Hey there, Shams! Thank you so much for leaving us such a great review. We're over the moon to hear that you're enjoying your Soderhamn's fresh look and that your experience with us was nothing short of pleasant. Thank you again for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“Parfait!! Perfect fitting and a very good comunacation Thank you Will come back”

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Posted 3 years ago

Hey there, Steiner! Thank you so much for the kind words. It's great to hear that you're enjoying your Hagalund's fresh look. Thank you again for your continued support and we wish you a fantastic day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Amazing company! I was hesitant to order new slip covers for my PB sofa. Comfort Works was great answering all questions beforehand and I couldn’t happier with my new covers! The material is beautiful and workmanship is top quality!”

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Posted 3 years ago

Hey there! We'd like to say a massive thank you for leaving us such a great review. We're ecstatic to hear that your experience with us was nothing short of pleasant and that you're enjoying your new covers. Thank you again for trusting us with your slipcover and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Just put on my new covers. Looks and feels amazing!”

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Posted 3 years ago

Hey there! Thank you so much for leaving us a review. We're so happy to hear that you're enjoying your Kivik's brand-new look and feel. Thank you again for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“I ordered Comfort Works' claw-proof covers for my IKEA sectional. I had my doubts that the fabric could really be claw-proof as one of my cats attacks the furniture with great gusto! I'm a satisfied customer. Not only do the covers fit beautifully, but they are truly claw-proof. Additionally, I woke up the other morning to dried throw-up on the ottoman and it easily came off and had not soaked into the fabric. I rarely write reviews but had to for these covers. If you have pets, make the investment. You'll be glad that you did!”

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Posted 3 years ago

Hey there, Brynne! We can't thank you enough for leaving us such a stellar and thoughtful review. It's so great to hear that you're enjoying your new claw-proof covers. Thank you for trusting us with your slipcover and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Good service and quality product”

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Posted 3 years ago

Hey there, Sandoz! Thank you so much for the kind words. We hope you're enjoying your Kivik's new look and feel :) - Mira from Comfort Works

Posted 3 years ago

“Exceeded expectations! Fits my Habitat chair snugly and looks great. I love the subtle colour, Madison Rose.”

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Posted 3 years ago

Hey there, Rita! Thank you so much for leaving us such a wonderful review. We're over the moon to hear that you're enjoying the new look. Thank you again for trusting us with your slipcover and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Waiting to order my couch covers. Trying to figure out how to order a larger sample. I’m supposed to be sent a link in order to order the larger samples”

Helpful Report

Posted 3 years ago

Hi Linkaz, I believe one of our agents have already contacted you. Our regular working hours are 09:00-18:00 (GMT+8) only and outside our regular working hours can be tricky, but glad this was already sorted out. Let us know if there's anything else. Thank you! - Niro from Comfort Works

Posted 3 years ago

“Very pleased very nice job : my chair looks brand new”

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Posted 3 years ago

Hey there, Arnoys! Thank you so much for leaving us such a fantastic review. We're so happy to hear that you're enjoying your Ekero's fresh look. Thank you again for choosing us, and for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“Aus Nachhaltigkeitsgründen wollten wir kein neues Sofa kaufen und dachten, wir könnten einfach neue Bezüge bei IKEA für unser KIVIK-Bettsofa kaufen. Aber das Sofa wird gar nicht mehr von IKEA produziert. Dann haben wir Comfort Works gefunden. Erst haben wir uns kostenlos Stoffproben schicken lassen - die Auswahl ist sehr groß - und nun haben wir ein schickes neues Sofa und Sessel. Die Preise für die Bezüge sind zwar nicht günstig, aber die Qualität stimmt. Die Lieferzeit war ebenfalls wie angegeben und der Einfuhrzoll wurde von Comfort Works geregelt. Wir können die Firma sehr empfehlen. Ach so, wer keine Falten möchte, sollte das moderne Design wählen.”

Comfort Works 5 star review on 5th August 2021

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Posted 3 years ago

“I ordered slipcovers for my Crate & Barrel Petrie apartment sofa that I've had for nearly 10 years. It was beat up beyond belief, but so comfy and the perfect size -- I couldn't let it go! Luckily, I found Comfort Works, who made custom slipcovers and brought my beloved sofa back to life. I am blown away by the quality and fit! I don't think I could have achieved a better look, even by having it reupholstered. Now I'm hoping they will begin making slipcovers for my Restoration Hardware Belgian Classic Roll Arm sofa, because I would order them in a heartbeat! Thank you, Rachel! Your company is incredible from start to finish!”

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Posted 3 years ago

Hey there, Laura! We can't thank you enough for leaving us such a stellar review. We completely understand the dilemma of letting a great (though tired) sofa go - we're so happy to hear that yours got the TLC it deserves. Thank you again for the kind words, and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“We are beyond pleased with the slipcover that Comfort Works made for our Ikea Ektorp sleeper sofa. The fit is amazing and the fabric is fabulous! This was a perfect way to update our sleeper sofa!”

Comfort Works 5 star review on 4th August 2021

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Posted 3 years ago

Hey there, Jennifer! We can't thank you enough for leaving us such a glowing review - your Ektorp looks absolutely stunning. We're so happy to hear that you're enjoying your new covers. Thank you again for trusting us with your slipcover and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Nice price and a perfect quality!”

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Posted 3 years ago

Hey there, Remo! Thank you so much for leaving us such a great review and for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“Absolutely gorgeous!!!”

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Posted 3 years ago

Hey there, Zorn! Thank you so much for the kind words and for leaving us a review. Wishing you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Good quality materials used, nice range of colours to choose from and excellent customer service. I would like the covers to have fitted a little more snugly, but was pleased with the overall effect. Would recommend this company to others.”

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Posted 3 years ago

Hey there! Thank you so much for leaving us such an amazing review. We're beyond thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for the kind words and for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“IKEA don't produce the cover I needed any more. Comfort Works provided the right cover at a great price and prompt delivery. Fits great and very happy with colour too”

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Posted 3 years ago

Hey there! Thank you so much for leaving us such a spectacular review. We're so happy to hear that you're enjoying your Ektorp's new look. Thank you again for trusting us with your slipcover and for all your support :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews