Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“The covers that I received for an old Ikea sofa bed have transformed my living room. Thank you comfort works. The quality is excellent and the customer service briliant. I'm going to also give them a go for bespoke covers as so impressed. There was a very small suprlus charge for customs, but this was effortless and the value of the covers makes this more than worthwhile.”

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Posted 7 years ago

“Ich hatte die Husse meines IKEA - Sessels gewaschen und sie war eingelaufen. Bei Comfort Works konnte ich ganz einfach Stoffmuster bestellen und danach eine neue Husse nähen lassen. Das ging schnell und die Qualität war der Hammer! Mein Sessel erstrahlt in neuem Glanz, schöner als zuvor. So kriegen das die Schweden garnicht hin! Vielen Dank für den neuen Bezug, ihr habt mich damit wirklich glücklich gemacht :-)”

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Posted 7 years ago

“Die Bezüge passen perfekt, und sind wunderschön geworden, ich fühlte mich auch sehr, sehr gut betreut, vielen Dank!!”

Comfort Works 5 star review on 4th January 2018

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Posted 7 years ago

“I recently purchased new covers for both my Ikea Karlstad 3 seater sofa and footstool from Comfort Works, as my old covers were in desperate need of some reinviguration! I loved the vast array of fabrics and styles available from Comfort Works and am now delighted with the finished product. Comfort, style and very importantly - durability. Their customer service was fantastic throughout - Great at communicating, efficient in service and very customer focussed. Well done Comfort Works on a great product and excellent service. I am delighted with my new couch and footstool!”

Comfort Works 5 star review on 3rd January 2018

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Posted 7 years ago

“It was so nice to find a slipcover for our discontinued furniture! It fits perfectly in its new location, and looks good as new. The quality seems excellent, choice of fabrics was great, and service and delivery superb. We’re very happy with it!”

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Posted 7 years ago

“Above and beyond my expectations - thoroughly happy with our Klippan cover. The fit and colour were perfect and loved that just the right amount of extra material was given so that it could be tucked in, in all the right places. Would definitely order another cover from Comfort Works.”

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Posted 7 years ago

“This is my second purchase and I'm delighted. The quality is excellent and it has transformed our couch. Looks like a new purchase vs. recovering an old couch.”

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Posted 7 years ago

“My package at first a little stuck at customs, but which could be solved very quickly (bills). Even the communication from Costum Works was very helpful and accommodating - because the package finally arrived later than previously seen. The quality and handling of the covers is excellent and fitting (Ikea Klppan 3er). Can only recommend Costum Works. Price performance optimal :).”

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Posted 7 years ago

“Super fast. Good quality. Exactly what I wanted!”

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Posted 7 years ago

“The covers are well made and a good fit - far easier to put on and better designed for the stool cover which was so hard to put on with the originals that came with the sofa. We are really pleased and we got the exact colour we were after. Thanks Comfort Works.”

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Posted 7 years ago

“I order a blue cover for my Ektorp chair, after I received the 6 color samples I let come before, we make our dissension. Then we order the slipcover and very soon we get a message from DHL that our packet was arrived, but I had to pay import fee and that was not what I expect. We are very satisfied with the slipcover it fits perfect. Comfort Works has pay me back the import fee and that was what you cold SERVICE!!!!”

Comfort Works 5 star review on 2nd January 2018

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Posted 7 years ago

“Amazing quality fabric and amazing colour. The covers were easier to put on than the original Ikea covers that came with the couch. Overall great quality and great customer service. Would highly recommend.”

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Posted 7 years ago

“Sofa looks great, pretty much like advertised”

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Posted 7 years ago

“Very helpful customer service! I needed help changing my order and they made it really easy. The cover looks great and it also arrived quicker than I expected. 100% recommend.”

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Posted 7 years ago

“Cover is quality fabric, with a nice feel, probably superior to the original! I was informed that they were ready to ship my parcel, but I was away on holiday at the time, so they delayed shipment to coincide with my return. Very helpful.”

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Posted 7 years ago

“fit perfectly to my sofa, beautiful color and good fabric. shipment was fast. fantastic work. very satisfied”

Comfort Works 5 star review on 1st January 2018

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Posted 7 years ago

“Ordered the Urbanskin Kramfors leather covers for 2 IKEA Stockholm easy chairs; I love the new look and the quality! Thoughtfully and carefully packed. Thank you”

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Posted 7 years ago

“The whole process was quick and easy and the chair cover is fantastic!”

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Posted 7 years ago

“Der Sofabezug passt wunderbar und sieht sehr edel aus!!! Danke”

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Posted 7 years ago

“It fit perfectly. Fast shipping”

Comfort Works 5 star review on 29th December 2017

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews