Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“Excellent service, great value for money, cant believe the difference looks like a new couch, thanks.”

Helpful Report

Posted 4 years ago

“Excellent, friendly communication throughout production and delivery. The cover was well packaged and swift to arrive with us in the UK once dispatched from China (within 2 days!) The covers fitted our Kramford sofa from IKEA exceptionally well. All Velcro sections met perfectly with their Velcro receivers on the sofa. The quality of the material is great too. Many thanks - will certainly recommend your service and business to others. Matt and Jess (Sheffield, England)”

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Posted 4 years ago

“I am obsessed with my new green velvet covers. They fit beautifully and completely change my living room. I bought these covers to fit the couch in my lovely lake cottage and they are perfect! I can't wait to redecorate around this wonderful selection.”

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Posted 4 years ago

“Qualität und Service passen sehr gut!”

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Posted 4 years ago

“Mi experiencia con Comfort Works ha sido excelente. Desde que realicé el pedido hasta la recepción de mis fundas de sofá Kramfors se me ha ído informando del estado del pedido. La comunicación ha sido perfecta y el trato exquisito. Las fundas llegaron en perfecto estado y el resultado se puede comprobar en la foto que adjunto. Comfort Works es una empresa fiable.”

Comfort Works 5 star review on 22nd December 2020

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Posted 4 years ago

“Hi, there! I'm delighted with our new covers!....they fit perfectly, the colour is just what I wanted and the quality is impeccable!!!...I'm so happy with this purchase!..the customer service was excellent and I have to say that since mine had to be sent to Greece, meaning that we had to communicate quite often!...bravo Comfortworks!!...keep up the good work and thank you!!!”

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Posted 4 years ago

“The cover is beautiful! It’s so soft, luxurious and a perfect fit. Love it! Thank you.”

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Posted 4 years ago

“I am very impressed by the whole process. The fit was excellent and were the materials and the workmanship. All involved - designers, sewing workers, shipping people, did a great job and I appreciate their careful work. This was a new cover for our NORSBORG Ikea sofa and it was a great fit and really improves my space. I also appreciate the discrete tags that help find the right orientation for the pieces of the cover.”

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Posted 4 years ago

“Gute Qualität und gute Kommunikation. Sehr zu empfehlen.”

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Posted 4 years ago

“My family ordered an IKEA Landskrona couch cover. Given it is a pandemic and holiday season, we knew that production and delivery may take awhile but we hoped it would be worth it. We live in Michigan, US and know that international shipping may take awhile too. After receiving our couch covers, we were BLOWN AWAY! They fit perfectly and it looks like we have a completely new couch. We purchased the claw-free slipcover since we have a dog and a cat. If you are on the fence about this company either because it is an international company, the prices, or anything else--I highly recommend you to go for it. This company will not let you down. Henry, the CEO, is amazing, as are Ning and Omar, the awesome customer service team who will ensure your customer experience is great. Major kudos to this company!”

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Posted 4 years ago

“This is the second Ektorp chair cover I have ordered. They brought new life to my furniture. Super pleased to have found this online company.”

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Posted 4 years ago

“J’ai été impressionnée par la perfection des housses confectionnées pour quatre modèles différents. La qualité du tissu est parfaite. La livraison est arrivée comme promis.Je recommande totalement comfortWorks, j’y reviendrai certainement moi-même. Merci à toute votre équipe”

Comfort Works 5 star review on 20th December 2020

Helpful Report

Posted 4 years ago

“IMPRESSED! A friend recommended this company so I ordered the free fabric samples. Then I ordered the 100% cotton covers for my IKEA Vallentuna sofa and storage seat. The fabric has no off gas smell and completely matched the sample! The covers fit like a glove, for the most part. There are a couple of spots where the velcro doesn't line up perfectly but it doesn't impact anything. A couple of spots have ripples, unlike my ikea covers, however, I imagine that if I had bought cotton covers from IKEA I may have seen ripples. I'm so glad I kept the IKEA assembly directions. I almost gave up on the cover for the storage seat until I reread the directions. Turned out that you need to slip the bottom cover over the top of the seat...slid right on :)”

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Posted 4 years ago

“Great product. Perfect fit. Very easy to put on.”

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Posted 4 years ago

“Very happy !! Shipping on time..material has good quality..workmanship is A+...you care about your product and your public relation is outstanding..YOU CARE!! keep up the good work”

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Posted 4 years ago

“So disappointed . I ordered gronlish covers for an IKEA sofa and it arrived without arm covers . I paid a great deal for these covers and now presume I will have to wait til after Christmas to receive them and pay import tax on the replacement . Bit of a nightmare .”

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Posted 4 years ago

Hey Harriet! Glad to see the issues have been ironed out and you have successfully placed a separate order for the arms. I understood that you just missed out on putting them in the cart - happens to the best of us! Hoping they reach you soon. x Ning from Comfort Works

Posted 4 years ago

“Perfect fit. Fabric is thick and great quality. Fast shipping. Color was a bit lighter than we expected but overall, we are very happy with our purchase.”

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Posted 4 years ago

“I am REALLY happy with the replacement covers (Ikea Ektorp 3-seater sofa). The quality is excellent and the cut and craftsmanship is top notch. I can only recommend Comfort Works for your replacements!!!”

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Posted 4 years ago

“Absolutely love my ikea chair covers from Confortworks! Did take about 5 weeks to receive over on Eastcoast of America, but the quality, fit and look of them are #worththewait.”

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Posted 4 years ago

“Ich bin sehr zufrieden, die Qualität des Stoffes und der Verarbeitung ist wirklich hervorragend, meiner Meinung nach besser als beim Original. Trotz Vorweihnachtszeit und Corona-Krise wurde die angekündigte Lieferfrist penibel eingehalten.”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews