Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, delivered quicker than expected. We are really happy with our couch covers, it has made our couch look like new.”

Helpful Report

Posted 4 years ago

“I love, love, love, love, love my cover!!! Ya’ll are like magicians! It fits my dining chair like an absolute glove...which is saying something because my chair is not super standard. It looks like a million bucks. Totally changes the look. Now I’m off to order more!!! Thank you!”

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Posted 4 years ago

“Shipment arrived on the date promised, color and quality of fabric matched sample and fit was perfect. I am very happy.”

Comfort Works 5 star review on 3rd November 2020

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Posted 4 years ago

“The slipcover is perfect. I love the color. It was easy to put on and I look forward to being able to keep my chair looking clean. I have two Boston Terrier who are always sitting on it. It arrived weeks before I expected as well. So far very happy.”

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Posted 4 years ago

“c'est mieux qu'un nouveaux canapé tout neuf ! merci”

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Posted 4 years ago

“Beautiful Colour and great fit!”

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Posted 4 years ago

“Housse de qualité, beau rendu. Suivi du colis sérieux, bon service client.”

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Posted 4 years ago

“Je suis très satisfaite de la housse de canapé Ektorp que j'ai commandé, très beau tissu de qualité et très belle couleur ! c'est parfait !! Isabelle”

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Posted 4 years ago

“Quality fabric and great fit. My ikea jennylund chair looks better than new! Would recommend and would definitely buy again. Arrived before expected and was nicely packaged.”

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Posted 4 years ago

“Great quality! Fits perfectly over my IKEA couch—looks like a brand new couch! Packaged nicely and arrived on time. Highly recommend.”

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Posted 4 years ago

“I couldn’t be happier with my new slipcover. They fit perfectly. My sectional has been transformed. While it did take longer than expected to received my slip covers, the communication was great letting me know where my order was in the queue.”

Comfort Works 5 star review on 2nd November 2020

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Posted 4 years ago

“Original IKEA cover for our 2001 sofa (now discontinued) was truly battered. The replacement from CW is of much higher quality and thickness. Great fabric colour. No need to throw away the sofa! We are very happy with the purchase and highly recommend!”

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Posted 4 years ago

“We love our new slip cover for the Ikea Karlstad chair. The blue is so vibrant and the chair feels amazing. It has made our living room feel more luxe. Thank you for the wonderful advice and service Comfort Works!”

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Posted 4 years ago

“Fantastic. I really worries that the cover wouldn't fit my discontinued Ikea chair properly but it fits like a glove! It actually fits better than the original Ikea cover. I will certainly recommend your company to my friends and family. Thanks!”

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Posted 4 years ago

“I just put my new covers on my more than 15 years old IKEA Kramfors leather sofa - and it looks fresh and fabulous again! Competitors didn’t offer covers for this model - Comfort Works was the only company I could find. I am so happy that I‘ll now hopefully get a few more years out of this still decent sofa. The covers fit perfectly, the seams are exact and the zippers sturdy. Putting them on took seriously only ten minutes and no tools were needed. When I had questions before ordering, customer service was quick and super helpful. Overall, it was a fab experience and I will recommend the company!”

Helpful Report

Posted 4 years ago

“The slipcover is absolutely perfect - thank you very much! From the quick mailing of the samples to the final product, everything was exactly as promised. I love the new look of my sofa. The quality of the craftsmanship and fit are fantastic. I will definitely order another slipcover in the future.”

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Posted 4 years ago

“無印良品のソファベッド用カバーを購入しました。キノデニムの色に一目ぼれし注文したのですが、大正解でした。生地のサイズがクッションとぴったり合っていて、シルエットが非常に美しいので、大変気に入っております。イメージチェンジしたいときに、またほかの色を注文したいと思います！”

Comfort Works 5 star review on 1st November 2020

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Posted 4 years ago

“I found your company on website and customer service helped me replace my IKEA sofa bed cover which IKEA doesn’t make anymore. The cover arrived on time and fit exactly as described. I already passed your information to my neighbors.”

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Posted 4 years ago

“I ordered a cover for our Ikea sofa and I'm super pleased with it! I love the color and the fabric is so soft and comfy.”

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Posted 4 years ago

“Extremely pleased with the sofa covers - perfect fit and good quality. However had big problems with Fedex; failed to deliver on the delivery date given to me (or the next day) - I transferred the delivery to a local collection point but Fedex failed to provide a bar code or collection number until I chased them. On collection the package had been opened but nothing taken. Fedex are now asking me for an additional £21.46 to cover import tax and processing fee which I was not expecting.”

Helpful Report

Posted 4 years ago

Hey Roger! We love that the covers made it to your safety. So sorry about the bad experience with FedEx - I will be sure to pass this to our logistics manager as feedback. Always has been a hit and miss with courier companies, unfortunately. :( Anyhoo! We can reimburse that import fee for you, simply send us an email (info@comfortworks.com.au) with the receipt and we will get right to it. Stay safe and enjoy the covers! x Ning from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews