Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“Covers we received didn't quite fit. Was resolved very professionally, a second set was provided with adjustments at no extra cost. Great service!”

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Posted 7 years ago

“I ordered the stain-resistant cover for my IKEA couch and two chairs. My order came promptly and beautifully packaged. The sewing and fabric quality are great! I love my 'new' couch and chairs. I highly recommend Comfort Works!”

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Posted 7 years ago

“Our dog had chewed holes into the cushions of our sofa. It was at the point where we were embarrassed to have people over! We shopped for a new sofa but there were so many things about the one we had that we couldn't find in a new sofa. Comfort Works cushion covers match perfectly it is like a new sofa at a fraction of the cost!”

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Posted 7 years ago

“My sofa cover arrived quickly, and it is absolutely perfect! It’s soft, and comfortable, and fits even better than the original! I feel like a have a new couch!! Everyone at Comfort Works was so kind, and helpful, and responsive! They even noticed a mistake in my address, and contacted me about it to make sure it wouldn’t be a problem. SO HAPPY with my order! If I ever needed anything again, I’d definitely use Comfort Works!”

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Posted 7 years ago

“From start to finish, the service by Comfort Works was exceptional - personalized, efficient and professional. The slipcovers arrived ahead of time and the quality is outstanding. Highly recommended!”

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Posted 7 years ago

“Ho comprato una fodera per un divano ikea fuori produzione, il materiale e'arrivato nei tempi stabiliti, il personale mi ha seguito fino alla fine , ottima qualita' . Mi hanno rimborsato anche le spese doganali che ho dovuto pagare al corriere. Grazie ancora di tutto. Consigliatissimo.”

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Posted 7 years ago

“It is very hard to find arm rest covers for this IKEA couch, and you produced some great ones. They fit. The color was right. Thanks!”

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Posted 7 years ago

“Comfort Works provided replacement covers for my obsolete IKEA couch. There were a lot of options to choose from. The covers I chose arrived quickly, were well-made and clearly labeled as to which cover went on which pillow, and fit beautifully. A visiting friend asked if I had purchased a new couch. I'm very happy.”

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Posted 7 years ago

“Absolutely love these slipcovers. Abel at Comfort Works was great to work with and stayed in contact throughout the ordering and shipping process. They felt my measurements were a bit off, so worked with me to assure everything fit perfectly.”

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Posted 7 years ago

“Great product with straightforward delivery”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

“The shipment arrived WAY faster than we expected, and the covers have given new life to our sad couch.”

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Posted 7 years ago

“Fast, efficient and friendly service. High quality cover that fits like a glove. Great range of colours and fabrics to suit all homes. Thanks team!”

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Posted 7 years ago

“If like me your cats had lovingly taken a fancy to your original Ikea loveseat cover, Comfort Works is going to be your new favorite thing! My cover fits perfect, feels good, and is so pleasant to look at. It also is tough which has proven key against my cats' nails. I'm so so glad I stumbled upon this site and in the future will definitely be utilizing their covers again.”

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Posted 7 years ago

“Everything fits very well and shipping/handling was very fast.”

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Posted 7 years ago

“Realistic about timeframe for production, processing & delivery with full communication along the way. Holiday card & small gift inside! Excellent product, beautiful details and concise directions.”

Comfort Works 5 star review on 11th January 2018

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Posted 7 years ago

“Livraison rapide et les housses sont au top 👍”

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Posted 7 years ago

“I love my seat cover and was delighted with the Comfort Works buying experience. My order arrived here in the UK before I was expecting it to. It was beautifully packaged and personal, with a little Christmas gift and that’s fantastic customer service. My cats are taking turns to sleep on the chair more than previously, so if it’s good for them, then it’s good for me. Thank you Comfort Works.”

Comfort Works 5 star review on 8th January 2018

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Posted 7 years ago

“I originally order the wrong size size cover. Comfortworks worked with me to find the correct cover and provided the new cover at just $95 (much less than buying an entirely new one). The second cover arrived quickly and fit wonderfully. My sofa is transformed and I couldn’t be happier.”

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Posted 7 years ago

“Great service on chat. Very helpful. Fabrics came much quicker than anticipated. Fitted our Ikea sofas perfectly. Would gladly recommend.”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews