Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a professional, green, friendly and great company! I’m so pleased at how my old IKEA sofa now looks completely new! Great choice of colors and fabrics, very clear and accurate description and a great instructional video on how to install the new cover. I’m so glad my old worn out sofa isn’t in a landfill, and instead looks fantastic!!”

Helpful Report

Posted 3 years ago

“I own the old Varnamo sofa in a horrible beige colour from Ikea which is now discontinued but its really comfortable so i decided to try a slip cover. Its a really great cover, it almost looks like its been reupholstered. I debated for a long time but honestly it looks like a new sofa. I got the Classic Velvet Storm in velvet which definately has blue in it. Its like a blue grey. Customer service was amazing. I dealt with Jun Lin and Rachel. Don't hesitate these slipcovers are amazing.”

Comfort Works 5 star review on 1st May 2021

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Posted 3 years ago

“Amazing customer service through overseas delivery (they even refunded my customs fees!), the slipcovers fit beautifully on our old Ikea couch and armchair.”

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Posted 3 years ago

“Reborn like a new sofa!! That’s fantastic!!”

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Posted 3 years ago

“Just received the set of slipcovers for our Ikea couch. Having the Sh%t brow couch covered in a nice, clean and fresh new fabric is wonderful! The process was terrific, we received samples and made our best guess at a fabric, and our slipcovers came a few weeks after we ordered them, in a lovely box with nice packaging and a handwritten note. These folks are on top of things! The cover itself is a miracle of modern manufacturing. How it is even possible to sew something like this is beyond me, it seems like it would be easier to fly a helicopter on Mars than to build a piece of fabric with so many pockets and seems, but this thing was perfect! We got it slid on in about 15 minutes, and voila- brand new couch! Thinking about buying another in a different fabric, just because it was so easy. 5 Stars, these are people you want to do business with!”

Helpful Report

Posted 3 years ago

“We ordered a slipcover for our pottery barn sofa and it fit perfectly. A family member even commented that she liked our slip cover from Comfort Works more than the slip cover they have from Pottery Barn! Great quality and easy to take on and off to clean. Thank you!”

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Posted 3 years ago

“I was so pleased with the quality of my covers!! Excellent attention to detail and wonderful customer service. Thank you!!!”

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Posted 3 years ago

“Comfort Works has the best customer service ever! Nora worked tirelessly with me to make sure that our measurements were correct. We just received our slipcover and it's perfect! The material is so soft and the slipcover fits perfectly. My Pottery Barn Basic couch looks brand new!”

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Posted 3 years ago

“Love my slipcover. Bench cover is very easy to put on.”

Comfort Works 5 star review on 29th April 2021

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Posted 3 years ago

“They fit well, look quality, and are made strongly.”

Comfort Works 5 star review on 28th April 2021

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Posted 3 years ago

“Comfort Works is great to deal with and they stand by their product. We ordered a slip cover and it arrived with the incorrect measurements as we believe they used the wrong template. Correcting the situation, Comfort Works immediately identified the glitch and sent out a corrected order. We love our new slipcover! A special thanks to our contact, Sulaica Alvarez, who was wonderful to work with and extremely accommodating.”

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Posted 3 years ago

“Perfect!!! Excellent!!!”

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Posted 3 years ago

“I really debated for a long time about where to get my couch covers, and I kept coming back to Comfort Works. I did balk at the price, but this was the only company I found that gave me a good selection of materials and colors that I knew I would be happy with. I was also a little put off by the delivery estimate, but I'm happy to say my covers came about two weeks earlier than expected. I am beyond pleased that I decided to invest in Comfort Works covers -- my couch looks absolutely beautiful now, even better than when I originally bought it! I have also had to spot-treat a few places already, because dogs and kids, and the fabric held up great and was as stain-resistant as I was hoping. Thank you so much!”

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Posted 3 years ago

“Perfect fit! The fabric looks high quality. We love it.”

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Posted 3 years ago

“Really good quality. Great Customer Service. Would recommend ! I have a brand new couch :)”

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Posted 3 years ago

“Excellent customer service and the slips arrived sooner than i thought! So glad i got these and saved my couch from land fill. They'll was a shabby grey, but with the new legs and covers looks like new. looks great! Thank you!”

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Posted 3 years ago

“I have to be honest, I figured this was a risk. I love my couch but after one too many animals having accidents on it, I knew it was time for a change. But I liked the size of my couch, so I did a quick search and found this site. After putting in my Couch type into this site's search system, I found a wide variety of fabric and colors for my couch. And I was not disappointed when I received it. It fit perfectly. I was able to upgrade my couch. This was exactly what I wanted to do.”

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Posted 3 years ago

“These slipcovers made our 10+ year-old couch look brand new! They fit perfectly and were super easy to put on - out of the box to a new look in less than 20 minutes. Highly recommend!”

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Posted 3 years ago

“Absolutely perfect! 4 kids, 3 dogs and 1 cat - these slipcovers can handle it all. I ordered the classic velvet in Storm, for a PB comfort sectional. The sofa looks great. Beautiful hand to the fabric -heavy, soft and easy to clean. Quality of slipcovers is far superior to any Pottery Barn slipcover and I have had at least 5 different PB slipcovers. Zippers work great and each piece is labeled - tremendous help when you’re dealing with 14 cushions. I would and will buy more slipcovers in the future.”

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Posted 3 years ago

“These slip covers fit perfectly. They are higher quality than the original IKEA covers. We'll see what happens as our kittens test the "scratch proof" fabric. =^..^=”

Helpful Report

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews