Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,673 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“La housse est très bien concue et avec un tissu de qualité. Nous avons pu l'installé sans difficulté sur notre canapé. Par ailleurs, le suivi par mail de notre livraison est efficace et rassurant. Très heureux de notre achat.”

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Posted 1 year ago

Bonjour et merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mira de Comfort Works

Posted 1 year ago

“Sehr gerne wieder!!”

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Posted 1 year ago

Jederzeit, wir freuen uns schon! - Simon von Comfort Works

Posted 1 year ago

“This is our second order we have placed with Comfort Works. In both instances we were pleased with all aspects of our orders. The communication with customer service was excellent. The workmanship & quality of our covers is perfect. Everything fit well. We have received many compliments on our “new” furniture!”

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Posted 1 year ago

Hi there, Beth! We can't thank you enough for leaving us such a stellar review. We're ecstatic to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and for all your support! :) - Mira from Comfort Works

Posted 1 year ago

“i have ordered two different slip cover replacements for my pottery barn sofa. each one fit perfectly and looks fantastic at half the price of pottery barns price. the staff is attentive and communicative- I’m so glad I used them.”

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Posted 1 year ago

Hi Kerry! Thank you so much for letting us know. We're over the moon to hear that your experience with us was a great one. Have a fantastic day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“I purchased two slipcovers for Pottery Barn chairs. They arrived in less than a week and cost maybe 15% of what I’d have paid at Pottery Barn. Quality it terrific. I’m very pleased.”

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Posted 1 year ago

Hey there, Stacey! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 1 year ago

“Wow! So impressed! I had put off getting slipcovers from the manufacturer of my large armchair because replacing them basically was the cost of a new chair, so I was delighted to find Comfort Works. They did not disappoint!! I dealt with wonderful people in Customer Service who answered all my questions. My new slipcovers came today -- less than two weeks after I ordered them and at a remarkable price. They fit beautifully, the fabric is great quality and I am just really impressed. Now I'm ready to re-cover the matching sofa. Thank you so much and keep up the fine work!”

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Posted 1 year ago

Hey there, Ann! Thank you so much for your kind words. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcovers and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“Un service au top . Livraison rapide . Une qualité super et conforme au descriptif. Je recommande vivement !”

Comfort Works 5 star review on 19th January 2023

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Posted 1 year ago

Bonjour merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 1 year ago

“The new slipcovers for my Rowe Nantucket sofas are beautiful, well made and easy to use. I received exceptional customer service throughout the entire process. Shipping was super fast and free!”

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Posted 1 year ago

Hi there, Susan! Thank you so much for leaving us such a stellar review - we're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 1 year ago

“無印良品ソファの古い型で、カバーが破れてしまったため、困っていました。仕方なく使えるカバーで対応してしましたが、すぐにズレ、ストレスが溜まる日々。コンフォートワークスさんをネットで見ていたのですが、海外ということもあり、なかなか決心つきませんでしたが、このたび勇気を出して注文！対応も早く、発送までメールで状況をお知らせしてくれ、安心できました。届いて、大満足！リビングの印象もシックに返信！私は、次の機会も、またコンフォートワークスさんにお願いするでしょう。”

Comfort Works 5 star review on 17th January 2023

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Posted 1 year ago

“beautiful covers, really well made - we're so happy with them and the material quality exceeded our expectations!”

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Posted 1 year ago

Hi Holly! Thank you so much for letting us know and for all the kind words. We're so happy to hear that you're enjoying your Soderhamn's new look and feel! :) - Mira from Comfort Works

Posted 1 year ago

“So very impressed! I’m stunned! I bought two pottery barn couches in 2015. I have two kids and a dog so they’ve seen serious wear. Replacing the slipcovers via PB was almost the cost of a new couch. These are perfect! Quality is great - price was reasonable and I feel like I have two new couches! I’ve already told multiple people about Comfort Works!”

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Posted 1 year ago

Hey there, Emily! We can't thank you enough for leaving us such a glowing review. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your continued trust and support! :) - Mira from Comfort Works

Posted 1 year ago

“The job they did on the slip cover was amazing. It’s like I have a whole new couch! I would easily pay double for what they charged. They saved me at least $2000”

Comfort Works 5 star review on 15th January 2023

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Posted 1 year ago

Hi James! Thank you so much for letting us know - we're thrilled to hear that you're enjoying your new covers. Have a fantastic day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“I really like the quality (white cotton for the 3er Karlstad) and it’s very easy to put on the sofa. The sides are not separated from the corps (as it is for the original IKEA cover) which is easy to put on but does allow more movement. In general the fit is a bit loose (approx 1cm in total per length) which might be very helpful once it’s washed (cotton is naturally shrinking if not pre washed). So maybe it’s better to wash it before putting it first on. The shipping was fast and the product nicely packed. There is a lot of service-mail communication as the product is made by order and therefore cannot be returned. They also reach out proactively for feedback after order has arrived. On my view, very helpful and professionell.”

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Posted 1 year ago

Hey there, Gaudlitz! Thank you so much for leaving us such a great review. We're thrilled to hear that you enjoyed your experience with us. Thank you again for trusting us with your slipcover and for all the support! :) - Mira from Comfort Works

Posted 1 year ago

“Send Fast and good quality of cotton, the "Fodera per Divano Nikkala 3 posti" fit very well.”

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Posted 1 year ago

Hi there, Bernandi! Thank you so much for leaving us a great review - we're ecstatic to hear that you're enjoying your new covers. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“We ordered the Pottery Barn Grand Sofa slipcover and it is fantastic! It came quickly, fits perfectly, and I’m finally liking my sofa again. I also appreciated that there was no chemical off-gassing when it came. I was prepared to air it out, but didn’t need to. Loved every ounce of this process! Thank you so much.”

Comfort Works 5 star review on 12th January 2023

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Posted 1 year ago

Hi Bernadette! We can't thank you enough for leaving us such a thoughtful review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 1 year ago

“I ordered from France a new cover to renovate my 20 years old sofa. Was delivered very quickly (about 10 days) and... fits perfectly. Great work !! Thank you”

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Posted 1 year ago

Hey there, Schott! Thank you so much for the kind words - we're so happy to hear that your experience with us was a great one. Have a fantastic day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“We needed new covers for our couch as the old ones were dirty and torn. The manufacturer no longer had replacement covers for this model and store bought ones looked sloppy and did not fit the design. I googled custom made covers and most were so expensive, I could have just bought a new couch. Luckily I found Comfort Works! I was a little skeptical at first considering all the measurements that needed to be taken, but their measurement guide made it quick and easy. I received my new covers today custom made using the Performance weave fabric and I’m so impressed. The fabric is very high quality, soft and comfortable. The couch covers, seat and back cushion covers are all perfect fit. Service and communication throughout the process was also impeccable. We couldn’t be happier! And all for a great price.”

Comfort Works 5 star review on 11th January 2023

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Posted 1 year ago

Hey there, Charles! We can't thank you enough for taking the time to leave us such a wonderful review. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 1 year ago

“They were super responsive throughout the process and were very thorough to ensure the custom measurements all added up. The couch covers fit perfectly and we love them so far!”

Comfort Works 4 star review on 11th January 2023

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Posted 1 year ago

Hi Madison! Thank you so much for taking the time to leave us a review. We're so happy to hear that your experience with us was a great one. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“Absolutely satisfied (!) and my PB Basic two-piece sectional slipcovers are just as advertised. Fabric color is exactly as shown on the site and my order came in a very timely manner. Also, a real bonus, the openings are a bit larger so those pesky odd-shaped corner cushions are easier to insert. The affordable price point is the icing on the cake.”

Comfort Works 5 star review on 10th January 2023

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Posted 1 year ago

Hi there, Alcyone! We can't thank you enough for leaving us such a great review - we're so happy to hear that you're enjoying your Pottery Barn's new look. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“Comfort Works slipcovers were a lifesaver. We had an old Pottery Barn sectional (13-ish years old). The fabric was a mess, holes and stains, etc. I tried to buy replacements from PB and they would have cost me $4000! We were going to just ditch the couch and buy a new one but then I found Comfort Works. We got beautiful slipcovers for a quarter of that price. I was initially intimidated by the process but it was actually easier than I thought to take the measurements. The slipcovers arrived on Christmas Eve and fit very well. I called it my Christmas miracle! 😂”

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Posted 1 year ago

Hi Tricia! Thank you so much for leaving us such a glowing review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and have a great day ahead! :) - Mira from Comfort Works

Posted 1 year ago

Comfort Works is rated 4.8 based on 4,673 reviews