Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a 15 year old Ikea couch, lets see if I can get 15 more out of it. I just bought new cushion foam & this cover makes my couch look new. I like the backing fabric, it has a nap and so it grabs the cushions & stops them from moving. I will probably order another when I can decide what color.”

Helpful Report

Posted 4 years ago

“Excellent communication with the Customer Service. I was in a doubt regarding the model. They helped me very quickly. Making took a long time, but I guess it was because the virus slowed things down. The quality of the product is excellent. Very pleased.”

Helpful Report

Posted 4 years ago

“The whole experience -- from ordering the samples, communicating about out of stock fabrics, and getting the slipcover -- was great. The fabric is beautiful and comfortable. The slipcover fits perfectly and makes my IKEA sofa look like a new high end piece. Thank you!”

Helpful Report

Posted 4 years ago

“DANKE ! Top Service, guter Bezug, guter Preis! Jederzeit gern wieder!”

Comfort Works 5 star review on 30th March 2020

Helpful Report

Posted 4 years ago

Vielen Dank, Phil, wir wissen dein Lob sehr zu schätzen! :)

Posted 4 years ago

“Very happy with my cushions. Great quality!”

Helpful Report

Posted 4 years ago

“Beautiful, easy to put on and perfect in every way. Thanks for the Comfort!”

Helpful Report

Posted 4 years ago

“The Comfort Works slip cover we had Custom made fits perfectly on our CB2 couch. We had it made because our cat likes Claw the side of it and now it looks very shredded on the side. I’m sure there’s many cat owners who have the same issue. I also wanted to be able to wash the covers periodically. The staff were very thorough with the measurements process before actually having it produced. Thank you Comfort Works for a great experience working with you and the final excellent slip cover product. Duncan”

Helpful Report

Posted 4 years ago

“These folks do a great job. I've ordered several slipcovers for my Ikea sofa and all have been great.”

Helpful Report

Posted 4 years ago

“+ Machine washable + Custom dimensions + Great personal communication to customize order Only reason it's not 5 stars is because of the time it took to get them: several weeks (Australia to USA shipping). Got covers for the seat cushions of the couch to protect from dog claws scratching the leather. Happy that fabric swatches were available to choose between colors and materials to match the other cushions we didn't cover. Glad to have personal comunication with a representative who helped make sure my custom dimensions were exact, and helped correct an ordering error I made.”

Helpful Report

Posted 4 years ago

“ich bin sehr zufrieden mit dem Bezug für das sofa Allerum Danke”

Helpful Report

Posted 4 years ago

Lieben Dank, das freut uns zu hören! :)

Posted 4 years ago

“Sofa arrived promptly, given the state of the world. Mostly fits very well, though the velcro wasn't in quite the right place on the two sofa ends (Ikea Karlstad 3-seater) meant we had to risk our fingers holding the fabric tight while we screwed the sofa up. Hence only 4 stars. It's 4.5 really But overall very pleased with the way it looks and fits, and with the service.”

Comfort Works 4 star review on 28th March 2020

Helpful Report

Posted 4 years ago

“Good products, good finishes. Very well done!!!”

Comfort Works 5 star review on 28th March 2020

Helpful Report

Posted 4 years ago

“Great company. Great products. I have ordered from them a couple times now and have always loved what I purchased.”

Helpful Report

Posted 4 years ago

“LOVE IT! Massively upgraded my sectioned. The velvet fabric is soooo soft, too. :)”

Helpful Report

Posted 4 years ago

“I love my new sofa cover very much...the only thing that I dont find a solution yet, is about how slippery is the new material on the top of the old sofa....any advice for this?.Many Thanks”

Comfort Works 5 star review on 27th March 2020

Helpful Report

Posted 4 years ago

“All I can say is Amazing! We have an older couch, so I thought we would have to buy a new one. But Comfort Works was there for us. We've bought 2 covers over 3 years. Just so we can change it up. Can't say enough how great they are!!!”

Helpful Report

Posted 4 years ago

“My order arrived within the time stated and I absolutely love me new settee arm covers, exactly as we ordered, the colour matches well and the covers are very good quality.”

Helpful Report

Posted 4 years ago

“We love our new slipcovers! We needed a new cover for our PB sofa, but PB's prices are astronomical. Found CW on a google search, and so so happy we did. The slipcovers are so cozy and fit perfectly. Arguably better than the PB original. And CW was able to make a custom ottoman cover to match the new sofa. Could not recommend more highly!”

Helpful Report

Posted 4 years ago

“We were constantly having to strip our IKEA couch and wash the fabric and air dry. A tedious and time consuming process. Finding Comfort Works vegan leather coverings for our couch was a gift! They were simple to put on and they are so easy to clean! The vegan leather has put up with a few months of use now and seems durable. We all enjoy sitting in this couch now and no longer feel like we are sitting in filth. Thanks Comfort Works!”

Comfort Works 5 star review on 26th March 2020

Helpful Report

Posted 4 years ago

“I ordered Manstad Back Pillow Covers - Tweed grey to replace my old IKEA covers. Worked out perfect!!! Arrived in a month to the US great quality and great packaging.”

Helpful Report

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews