Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Confezione e rifiniture buone ,unico difetto tessuto un po troppo rigido, nel complesso buono-”

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Posted 7 years ago

“Ein Sitzkissen unseres Kramfors Ledersofas hatte einen Riss. Die Polsterung ist jedoch noch völlig in Ordnung und außerdem haben wir auch nicht wirklich Ersatz finden können. Durch Zufall bin ich zum Glück auf Comfort Works gestoßen. Wir haben uns für einen neuen Bezug für beide Sitzkissen entschieden. Seit vier Tagen sind die Bezüge nun im Einsatz und wir sind komplett zufrieden. Die Lieferzeit war schneller als gedacht (25.11. bestellt 6.12. waren sie da!), die Zollgebühren waren völlig moderat (38€) und die Bezüge passen prima! Die Kombination von Leder-Rückenteil und Armlehnen und Stoff- Sitzkissen ist klasse!”

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Posted 7 years ago

“My new lounge cover looks more amazing than I thought it would. I chose the kino fabric as it is pet friendly. The texture feels surprisingly soft for a man made fibre. The looks works beautifully with my decor. Couldn't be happier. My only problem is keeping the dog off! ( not that it matters!)”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Thank you #comfortworks !! 🙏🏻😁 We have the Kramfors sofas since many years and they needed an upgrade. After searching the internet I came across Comfort Works, which offered white leather covers for the sofa - exactly what we were looking for! The effect is stunning and the sofas look amazing! 👌🏻👍🏻🔝 I can only recommend Comfort Works if you’re looking to upgrade your sofas, they are quick and reliable and offer super service and great quality products.”

Comfort Works 5 star review on 9th December 2017

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Posted 7 years ago

“Super quality and excellent service. It was very quick and I got updated about the progress along the way. Highly recommend! Thank you.”

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Posted 7 years ago

“My initial experience with Comfort Works was to request a few samples of fabric that I was interested in. From filling out the shipping address to receiving the samples was so easy and so quick! And I live in Japan! I finally made my choice (after looking at other like-products online) and placed my order with Comfort Works. I received it after a few weeks and it was a perfect fit!”

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Posted 7 years ago

“Good quality, great colour and fits like a glove. Many thanks”

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Posted 7 years ago

“Comfort Works provided an outstanding product and attentive customer service. I was especially impressed with their helpful communication in making sure that measurements and fitting would be accurate. I love that Comfort Works is able to breathe new life into my dining chairs that have gotten worn out over the years. Thank you so much!!!”

Comfort Works 5 star review on 7th December 2017

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Posted 7 years ago

“Oh my gosh my covers have arrived and I’m completely 100% in love ! They fit perfectly ! They feel soft and amazing ! It looks and feel like a brand new couch ! The delivery was super quick ! I’m just wondering now what else I can change or have made ! Thanks”

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Posted 7 years ago

“Good quality, communication, and speed of delivery.”

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Posted 7 years ago

“Straight forward process, all the information I needed to make sure I was ordering the correct sofa cover was available, and the shipping was very quick thank- again with useful updates. Product fits perfectly and is excellent quality.”

Helpful Report

Posted 7 years ago

“Great service, excellent quality fabric and the finished product (Ikea Goteburg Sofa Covers) is perfect. They kept in touch to let me know what stage the order was and the service was fast and efficient. I would definitely use this company again, and it is great value.”

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Posted 7 years ago

“I am very pleased with the sofa covers. They arrived promptly and well wrapped. They are well made a great fit and good quality material for the price. Order with confidence this is an excellent company to deal with. Maggie”

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Posted 7 years ago

“Our order was shipped promptly, and was exactly as described. We will use thhem again if needed.”

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Posted 7 years ago

“We have ordered a sofa cover for a sleeping sofa that was not available anymore. We have ordered samples to choose the right textile. Everything went very well. We have ordered the cover and it was sent very quick. We could follow the delivery. The cover was well made! It fitted perfectly and or sofa looks as good as new for a very good price! There were some extra custom costs that were reimbursed immediately. So we are very happy with their service.”

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Posted 7 years ago

“Very happy with the new sofa covers. It will be like a new sofa in my house just in time for the Holidays. Merry Christmas and a five star to you guys ;) Best regards Arna”

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Posted 7 years ago

“Covers arrived faster than expected, received helpful customer service emails and updates. The covers look exactly as expected and feel soft and good quality. Thank you!”

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Posted 7 years ago

“the quality fit and feel is so much more beyond what i expected. turned a $500 ikea sofa into something that looks like it's worth $5000”

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Posted 7 years ago

“Easy to order, fast delivery and fantastic product! Delivered in a beautiful package, easy to assemble and the fabric and fit is perfect. Would recommend 100%! Well done you!!”

Comfort Works 5 star review on 4th December 2017

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews