Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“Perfect fit and colour. Exactly what I was wanting”

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Posted 6 years ago

“Love love love it! I was skeptical at first but the new cover seemed better made then the one from Ikea. It fit wonderfully and looks amazing.”

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Posted 6 years ago

Thank you for your feedback, Tracy!

Posted 6 years ago

“Prompt communications and good quality product.”

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Posted 6 years ago

“product matched the expectations, delivery faster than promised”

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Posted 6 years ago

“Our couch looks amazing now! Blue velvet is amazing. Thank you!”

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Posted 6 years ago

“The cover fits perfectly and feels soft and cozy!”

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Posted 6 years ago

“ho preso la fodera per la poltrona Kivik di Ikea . cercando nel web ho trovato il sito.. non mi son fatta spedire il tessuto ,dalle foto e dalla composizione tessuto mi sembravano buone ..la spedizione è arrivata anche in anticipo ,sono un filino abbondanti come misure ,ed è meglio si può infilare più facilmente così la fodera .ho avuto un problema con il ricevimento merce ...ho dovuto pagare costi dazi doganali ;(( ..ma la Sig.ra Paola in brevissimo tempo mi ha rimborsato i soldi spesi ..lo consiglio sicuramente .. ah e già lavata ..gatti birichini...nessun problema.. in lavatrice .e via ..praticissima”

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Posted 6 years ago

Grazie mille, tiziana! Speriamo che i tuoi fodere si adattino bene.

Posted 6 years ago

“Ordered new covers online, received in a lot less time than expected and they are perfect!! Fit soo well and excellent quality, thankyou!”

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Posted 6 years ago

“i am verry happy”

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Posted 6 years ago

“Great sofa cover to restore an old but comfy sofa bed. Excellent email communication and great product. So happy that we have an old sofa new life rather than sending it to landfill. Such a great company”

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Posted 6 years ago

Thank you so much for your feedback, Fiona!

Posted 6 years ago

“I ordered an IKEA Bedding slipcover in Shire Coal after receiving a handful of samples. It arrived quickly, about 4 weeks after placing the order. The fabric is soft and beautiful. The cover slipped on very easily and it fits just right. We use it as a sofa and put a mattress topper underneath the slipcover for extra softness and the slipcover still looks and fits great. I couldn't be happier with my purchase. And the customer service was exceptional! On a side note, customer service told me that someone would have to be home to sign for the package or it could be returned, but DHL left it on our doorstep. Not sure if that is standard, but good thing since nobody was home.”

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Posted 6 years ago

Hey Cynthia Thanks for taking the time to leave a review, and we're really glad to hear that the covers fit well and look good! Also about DHL - the shipping option we use requires verification of receipt by a person so it's unusual that they just left it there, but thanks for your feedback anyway :)

Posted 6 years ago

“me ha gustado mucho la tela y ha quedado muy bien. solo que esta vez ha tardado en llegar más tiempo del previsto. Los gastos de aduana y gestión me han sido devueltos con mucha rapidez.”

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Posted 6 years ago

Thank you, Angeles !

Posted 6 years ago

“The sofa bed cover arrived ahead of schedule and matches our room decor perfectly. Much better than the garish colours offered by Ikea. The cover fits well and the fabric appears hard wearing.”

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Posted 6 years ago

“Once we placed the order through the very efficient website, we had great communication with comfort works. They promptly addressed our needs and were very helpful. Their strong recommendation to get a fabric sample before ordering is of great value. We received the covers in due time and they feet well. We are happy with the product and the service.”

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Posted 6 years ago

Hey Ora, Happy to hear that you had a pleasant shopping experience with us and that your covers fit well. Let us know if you have any questions in the future.

Posted 6 years ago

“Mein neuer Haglund-Sofabezug passt perfekt in Grösse und Farbe undabsolut genial zu meiner neuen Inneneinrichtung. Ich bin sehr glücklich mit der qualitativ tollen Ausarbeitung des Bezugs. Ich kann Comfort Works sehr weiterempfehlen. Danke auch für die prompte Lieferung”

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Posted 6 years ago

“Pünktlich zu Ostern ist die bestellte Lieferung bei uns angekommen. Friheten-Kissenbezüge in sehr guter Qualität und im Eiltempo - wenn man mal die Distanz zwischen Melbourne und Hamburg betrachtet. Wir sind begeistert und bedanken uns für die angenehme e-mail Begleitung durch den gesamten Prozess. So waren wir ständig auf dem Laufenden und werden garantiert wieder bei euch bestellen! Liebe Grüße aus Hamburg.”

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Posted 6 years ago

“Customer service is absolutely amazing. They communicated with me at every step and followed up after my slip cover arrived. The quality if phenomenal, fit like a glove and looks like a dream. This couch cover transformed my living room, I won't hesitate to purchase from Comfort Works again in the future. The quality and customer service cannot be beat.”

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Posted 6 years ago

Hi Chy, Thank you so much for the kind words, and we're glad to hear your new slipcovers look great in your home :)

Posted 6 years ago

“Fantastic price for a superb quality cover, it fit perfectly. Very friendly, helpful service, constant updates via email, arrived really quickly and looks amazing. It has given our trusty IKEA sofa a whole new life. Many thanks Comfort Works, I will recommend you and hope to use your services again, thanks guys x”

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Posted 6 years ago

Hey Claire, Thanks so much for taking the time to leave your feedback :) We hope your Tomelilla sofabed has a whole new look and extended its lifespan!

Posted 6 years ago

“Incredibly thorough to ensure the measurements I sent were accurate and very good at updating me on the status of my order. In the end the slip cover fit really well! Would definitely recommend them!”

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Posted 6 years ago

Hey Erika Glad to hear that your Comfort Roll Arm sofa covers fit really well :) Thank you so much for leaving your review, and let us know if you have any questions!

Posted 6 years ago

“They made me very happy, very very happy”

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Posted 6 years ago

Thank you for your feedback, Timea!

Posted 6 years ago

Comfort Works is rated 4.8 based on 4,676 reviews