Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought IKEA sofa covers via comfort-works.com and highly reccomend it. The covers were exactly like they looked on the pictures, are of excellent quality and were easy to put on our sofas. The customer service was great as well, frequent updates of the order that arrived sooner than expected. We couldn´t be happier with the quality of the covers and the professional service :) Many thanks ”

Comfort Works 5 star review on 26th August 2019

Helpful Report

Posted 5 years ago

Thank you Adalsteinn! It was a pleasure corresponding with you! We're glad you like your slipcovers :).

Posted 5 years ago

“Our armchairs are very nice thanks.”

Helpful Report

Posted 5 years ago

“very quick delivery time - within 2 weeks of placing the orders we recieved our new covers . product exactlly as described , much higher quality fabric and finish then the original Ikea covers . all covers fit perfectly , we are very pleased with the result. fair price and excellent feedback from the seller”

Helpful Report

Posted 5 years ago

Thank you for writing in, Amir! We're thrilled that you like the covers :).

Posted 5 years ago

“Great value and colour of chair arm covers. very pleased with service provided.”

Helpful Report

Posted 5 years ago

“High quality sofa and armchair covers. They were very east to put on and from ordering to delivery it was very quick and I was kept informed at every step. I would definitely recommend.”

Comfort Works 5 star review on 24th August 2019

Helpful Report

Posted 5 years ago

“The item I ordered is of very good quality and I am very pleased with it. I would recommend your company to friends.”

Helpful Report

Posted 5 years ago

“Super fast delivery Great customer service updates Fabric and fit perfect Would definitely recommend Comfort Works”

Helpful Report

Posted 5 years ago

“I just received my new sofa cover and I just love it. The quality of the work exceeded all expectations. It fits perfectly and is beautifully made. Very easy to put on and let me repeat, I just live it.”

Helpful Report

Posted 5 years ago

Wow Glenda, thank you so much for taking the time to write in and share the good word! Do come back if you'd like more slipcovers!

Posted 5 years ago

“Absolutely awesome. Our couch cover arrived earlier than expected and the quality is better than the original. We love the colour and that it's machine washable (coz the dog loves it too!). The little extras and attention to detail such as cushion labels and the thank-you note are a nice touch too. We are extremely happy and can definitely recommend Comfort Works. Thumbs-up :-)”

Helpful Report

Posted 5 years ago

Thank you so much Mia! We're glad you like them!

Posted 5 years ago

“Quick delivery considering it came from Australia. Perfect fit. Thrilled with the cover and so glad that they have now extended the Kramfors range.”

Helpful Report

Posted 5 years ago

“Very pleased with the covers-needed to do considerable amount of ironing and had assumed covers would be the same length as original,was surprised to find them touching the floor-was able by addition of elastic to draw them up to get a better fit. Delivery info was incorrect-luckily in 2 days earlier than advised”

Helpful Report

Posted 5 years ago

“I ordered a cover for an old IKEA Sofa and it’s really excellent! Great fit & quality!”

Helpful Report

Posted 5 years ago

“Ordered blue velvet cover for Ikea couch with chaise - fit great, beautiful fabric, very pleased with product and would order again.”

Helpful Report

Posted 5 years ago

“My Stockholm chair cover fits well and looks nice.”

Comfort Works 5 star review on 17th August 2019

Helpful Report

Posted 5 years ago

“Great slipcovers , my couch and love seat look new again !!! Fits like a glove !!”

Comfort Works 5 star review on 16th August 2019

Helpful Report

Posted 5 years ago

“Covers were ordered and received within 4 days. Customer service was excellent as long as it was about making the order. The covers came and don't fit at all, the replacement legs are wobbly and unstable. It took 6 emails, 1 online chat and one attempt to contact them via their website to get a reply out of them. The customer is obviously not as important anymore once they have your money. They now say that our sofa must be a different size (it's a standard IKEA Karlstad) and want us to send them the correct measurements. Not what we had in mind when spending over $1,500 AUD. Bite the bullet and buy new couches, I will never deal with them again wouldn't recommend them either.”

Helpful Report

Posted 5 years ago

“We have received our sofa covers from CW in less than three weeks. We are very pleased with the product and the service. They fit perfectly and they look really good.”

Helpful Report

Posted 5 years ago

We are happy that you are happy! Take a picture and share with us (and everyone) that beautiful new sofa ;)

Posted 5 years ago

“This is my second order with Comfort Works and I am extremely happy with both. The ordering system is simple and there is assistance on hand if needed. I was impressed with the communication each step of the way, quality of the product and speed of delivery. Two way zips were a pleasant surprise. Will use again, highly recommended.”

Helpful Report

Posted 5 years ago

“this is my second order from comfort works and i would definitely order again. fantastic product, fantastic service, fantastic delivery!”

Helpful Report

Posted 5 years ago

“What an awesome company!!!! Sooo impressed! From the awesome communication.. to the quick time it took to receive my covers! 5 stars, for sure! I love our new covers for our Pottery Barn sectional! They came out awesome! Price was right and the product was perfect! Will be ordering again for other chairs soon! I highly recommend Comfort Works!!!”

Helpful Report

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,675 reviews