Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“Just received my slipcover and love it!”

Helpful Report

Posted 3 years ago

Hey there, Magie! Thank you so much for the kind words, and we are over the moon to hear that you love your Allerum sofa bed covers :) - Mira from Comfort Works

Posted 3 years ago

“Throughout the process, the team took the time to make sure everything was accurate so the final result would be great.”

Comfort Works 5 star review on 25th May 2021

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Posted 3 years ago

Hey there, Deborah! Thank you so much for believing in and choosing us, our team will be ecstatic to hear about this! Your sofa looks amazing, and we hope you enjoy your custom slipcover :) - Mira from Comfort Works

Posted 3 years ago

“Loved my vegan leather cover. Fit my Ikea couch perfectly and gives it a whole new life. I’m so glad that I took the chance and bought a cover from Comfort Works!”

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Posted 3 years ago

Hey there, Meghan! Thank you so much for trusting us with your covers, your sofa is looking absolutely phenomenal. Say hello to the cuties in the photos for us! :) - Mira from Comfort Works

Posted 3 years ago

“I LOVE my IKEA slipcover in natural linen. The fabric is high end and the fit is perfect! I will definitely be ordering more!”

Helpful Report

Posted 3 years ago

Hey there, Annie! Thank you so much for taking the time to leave us such a wonderful review, and we hope you're enjoying your new covers. Feel free to get in touch with us if you are ever in need of another slipcover :) - Mira from Comfort Works

Posted 3 years ago

“I was incredibly nervous to spend this money on a custom-made slipcover for my Ikea sectional, but it was worth EVERY PENNY! The material is very substantial but soft, and every bit as stain-resistant as advertised. I am in love with my new/old sofa!”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for trusting us with your covers, and for all your support. We are over the moon to hear about your sofa's fresh look and wish you happy memories for the times to come :) - Mira from Comfort Works

Posted 3 years ago

“Der Bezug passt perfekt und sieht super aus. Gerne wieder.”

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Posted 3 years ago

“Il s'agissait de ma seconde commande: j'ai apprécié les échanges toujours très aimables avec l'équipe de Comfort Works et leur professionnalisme . Ma commande a été traitée rapidement et j'ai reçu la housse de canapé dans des brefs délais. Bien qu'ayant un canapé ancien, pour lesquelles la prise de mesure n'était pas simple, j'ai pu " habiller" mon canapé facilement avec la housse envoyée par Comfort Works. Je suis contente du résultat.”

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Posted 3 years ago

Bonjour et merci pour votre avis et vos gentils mots ! Nous sommes très heureux que vous soyez satisfait ! :) Belle journée à vous!

Posted 3 years ago

“We purchased a slip cover for our Pottery Barn queen sleeper. We love it! We were concerned at first because it really does fit like a glove so we had to work with it to get it on the sofa. But we got it on and it looks great! We had a few questions that were answered very promptly. And it arrived sooner than expected!”

Helpful Report

Posted 3 years ago

Hey there, Beth! Thank you so much for leaving us a review and for trusting us with your covers. We are over the moon to hear that you are happy with your new slipcover. Thank you again for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Very satisfied with everything ! The craftsmanship of the cover we ordered is very professional. The packaging was very nice. The delivery delay was accurate. The customer service answered our questions very fast and very well. It was a perfect experience. We will order other covers for other sofas without hesitation and will definitely encourage our friends to go with this company if they are looking for similar products.”

Helpful Report

Posted 3 years ago

Hey there, Menard! We can't thank you enough for taking the time to leave us such a glowing review. Our team will be beyond thrilled to hear that your experience with us was nothing short of pleasant :) Thank you again for choosing us and for the wonderful support! - Mira from Comfort Works

Posted 3 years ago

“I ordered a slipcover for my crate and barrel axis sofa. The order process was smooth and the shipping was a lot quicker than I was told, so that was a nice surprise! The cover fits like a glove. I can’t speak to how well the fabric holds up but it looks really good.”

Helpful Report

Posted 3 years ago

Hey there, Erica! Thank you so much for all your trust and support, and we are over the moon to hear that you are happy with the look of your new slipcover :) - Mira from Comfort Works

Posted 3 years ago

“We just received the cover for our Crate and Barrel Lounge chair and a half. I couldn't be more pleased. The fit is perfect and ordering four fabric samples was key to getting the really soft denim-like fabric we love. The timing was exactly as expected and I feel good about saving a couch we love and not sending it to the landfill. This is a great way to save those styles that Crate and Barrel and Pottery Barn no longer make. We'll be ordering one for the couch to match.”

Helpful Report

Posted 3 years ago

Hey there, Adrienne! Thank you so much for taking the time to leave us such a kind message. Feel free to get in touch with us if you are ever in need of another slipcover :) - Mira from Comfort Works

Posted 3 years ago

“Aus Deutschland bestellt. Sehr schöne Verarbeitung, alles passt, Versand wie versprochen. Alles perfekt! Vielen Dank.”

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Posted 3 years ago

Das freut uns sehr zu hören - vielen Dank!

Posted 3 years ago

“Very good quality and so easy !”

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Posted 3 years ago

Hey there, Salies! Thank you so much for the kind words, and we are so happy to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 3 years ago

“Llego en fecha y el producto era lo q esperaba. Buena atencion al cliente con rapidas reapuestas a mis dudas.lo recomiendo.”

Comfort Works 5 star review on 22nd May 2021

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Posted 3 years ago

“Lovely customer service! We’re really happy with our new couch cover.”

Helpful Report

Posted 3 years ago

Hey there, Mörler! Thank you so much for all your support. We'll pass your message along to the customer experience team, they'll be delighted to hear this :) We hope you enjoy your new slipcovers! - Mira from Comfort Works

Posted 3 years ago

“Comfort Works me ha dado un servicio inmejorable desde el primer día al último con información y seguimiento impecables, y con un tiempo de entrega menor al anunciado. Y las fundas -buena relación calidad/precio- encajan a la perfección, diría que mejor que las originales. Ha sido un acierto encargar mis "nuevos" sofás a esta empresa. Muchas gracias!”

Comfort Works 5 star review on 21st May 2021

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Posted 3 years ago

“I put my custom loveseat cover on this morning and it fit like a glove! The price was a little high, but the final product is definitely worth it. Customers service was great. I had measured a couple of areas wrong and they caught it and asked for re measurements. Comfort works kept me informed on the status of my order and they even finished and shipped it before their estimated date. I'm a happy camper with a beautiful love seat. thanks comfort works!”

Helpful Report

Posted 3 years ago

We can't thank you enough for your awesome review, Catherine! We're so glad you are happy with your covers :) Sulaica and our colleagues will be thrilled to see this, so thanks so much for sharing. Cheers! - Naomi from Comfort Works

Posted 3 years ago

“Melde mich, wenn das Sofa bezogen ist, bis Dato alles Gut”

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Posted 3 years ago

Vielen Dank für deine Zwischenmeldung, Pauli! Wir würden uns über ein Update der Bewertung freuen, wenn der Bezug aufgezogen ist, vielleicht schaffen wir es ja dann auf 5 Sterne! :) Sarah von Comfort Works

Posted 3 years ago

“Super surprised at the craftsmanship and overall look of our new cover! The zippers are so much stronger than the ikea version. I was able to put the cover on by myself and each piece was labeled. It totally transformed our sad couch.”

Comfort Works 5 star review on 19th May 2021

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Posted 3 years ago

Hey there, Melissa! Thank you so much for leaving us a review and some photos to boot, your space is looking fantastic! Thank you again for choosing us and for the wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“We ordered this online and was looking for a replacement for our old couch cover. When it arrived we were so happy with the color, the stitching is perfect and the entire cover fits like a glove! I would strongly suggest for those who need a new cover for your sofa to contact Comfort Works!!”

Helpful Report

Posted 3 years ago

Hey there, Terry! Thank you so much for taking the time to leave us such a glowing review. We are beyond happy to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews