Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“I think it's so good”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“I wanted a new slipcover for my IKEA couch and found Comfort Works searching the internet. I received nice-sized fabric samples very quickly, and decided on a fabric. The company has excellent communication, customer service, and the quality and colour of the fabric is perfect, I am so pleased at the way my couch looks. I will be purchasing another slipcover in the future.”

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Posted 3 years ago

Hey there, Jane! Thank you for taking the time to leave us such a wonderful review. Feel free to get in touch with us if you are ever in need of another slipcover :) - Mira from Comfort Works

Posted 3 years ago

“My well-loved 25 year old Pottery Barn couch and chair and a half needed a facelift. After 3 kids and 3 cats on an off white slip covered set, the stains and wear became embarrassing. In doing research I found that I could get new slip covers, in a cat scratch resistant material, for one-third of the cost of PB. The ordering process was easy and the Comfort Works representatives were responsive and helpful. The slip covers are beautiful! It looks like I have a brand new set. My cats haven’t even attempted to scratch the material. It is very well made and the material is excellent quality. It did take a little muscle to get each main piece over the 4th corner, but once we got it over, the fit is perfect! I will absolutely be buying again for our second set. I live in the US and the ordering and shipping process was seamless.”

Comfort Works 5 star review on 13th May 2021

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Posted 3 years ago

Hey there, Stacey! Thank you so much for leaving us such a wonderful review with some photos to boot, your Pottery Barn couch and chair and a half are looking fantastic! Thank you again for choosing us and for all the kind support :) - Mira from Comfort Works

Posted 3 years ago

“100% satisfied!! Def recommend this company for your cover needs! I purchased the slip covers for the Karlstad Club chairs. Shipping time was perfect, Fit is perfect, color is perfect, overall look is PERFECT! Material had some wrinkles, but is to be expected from shipping! Happy customer here!!”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for the kind words, and we are so happy to hear that you love your slipcovers as much as we enjoyed getting them out to you :) - Mira from Comfort Works

Posted 3 years ago

“Very happy with the slip covers. Very good material. Many swatches to choose from. Fast turnaround. Faster than expected. Perfect seams, zipper and fit. Excellent and elegant packaging and delivery. I always got response from emails within 24 hours. Very good customer service online.”

Comfort Works 5 star review on 12th May 2021

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Posted 3 years ago

Thank you for taking the time to leave us such a wonderful review. We'll pass the message on to the team, they'll be thrilled! Thank you again for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“La housse s'est parfaitement adaptée à mon divan, le résultat est tip top! Bonne qualité du tissu et du travail de couture. Vraiment rien à redire !”

Comfort Works 5 star review on 11th May 2021

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Posted 3 years ago

Bonjour Nathalie! Merci de nous faire confiance et de nous recommander :) - Mira de Comfort Works

Posted 3 years ago

“Very serious, good quality, fast delivery”

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Posted 3 years ago

Hey there, Flora! Thank you for all the trust and support that went into your new slipcover. We're happy to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 3 years ago

“Just received my sofa slipcover (for Rowe Nantucket sofa) and am very impressed. The workmanship is very good - perfect seams, welting, zippers and fit, and the fabric is lovely. I was a little worried ordering from outside the USA, but there were no shipping hassles or customs charges.”

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Posted 3 years ago

Hey there, Ann! Thank you for leaving us such an amazing review. We hope you enjoy your sofa's brand new look :) - Mira from Comfort Works

Posted 3 years ago

“Great customer service! Delivery was sooner than expected and the slipcovers are beautiful! I can’t wait to order again!!”

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Posted 3 years ago

Thank you for taking the time to leave us such a wonderful review! Feel free to get in touch with us if you are ever in need of a slipcover :) - Mira from Comfort Works

Posted 3 years ago

“My slip covers for a Pottery Barn sectional just arrived. The fit is perfect and the quality is excellent! Very professional service from start to finish.”

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Posted 3 years ago

Thank you for leaving us such a glowing review, and we're happy to hear that you're enjoying your slipcovers. Thank you again for all the support :) - Mira from Comfort Works

Posted 3 years ago

“I am very happy with the product and the support.”

Comfort Works 5 star review on 10th May 2021

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Posted 3 years ago

Thank you for leaving us a review and a photo to boot, your sofa is looking fantastic! Thank you again for all your support, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 3 years ago

“Super service vraiment professionnel Merci”

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Posted 3 years ago

Bonjour et merci pour cet avis ! Nous sommes heureux que vous soyez satisfait de nos produits et services ! :)

Posted 3 years ago

“Très bon service, rapide et à l’écoute du client pour le satisfaire, dommage que les articles n’étaient pas très bien façonnés.”

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Posted 3 years ago

nous sommes désolés des problèmes, notre responsable clientèle est en contact avec vous pour résoudre vos problèmes. Nous sommes sûrs que nous pourrons bientôt résoudre vos problèmes :)

Posted 3 years ago

“Amazing customer service and sooo happy with the final product!!”

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Posted 3 years ago

Hey there! Thank you so much for all the trust and support, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 3 years ago

“The service from comfort works has been amazing. Let alone the actual covers themselves. I looked about for ages and there was some companies that were a little less expensive but ultimately I kept coming back to comfort as they just seemed to offer the best Quality for the price. I’m so over the moon that I did. I’ve had so many compliments on which is now affectively a new sofa.”

Comfort Works 5 star review on 8th May 2021

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Posted 3 years ago

“Super easy to work with, very specific instructions about measurements, and responsive customer service.”

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Posted 3 years ago

“Amazing cover! Colour turned out great, fabric is really soft, and it was easy to put on the couch. It arrived when they said it would. And the nonslip function on the couch cushion still works. All in all, better then I could imagine. Thankyou!!!”

Comfort Works 5 star review on 7th May 2021

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Posted 3 years ago

“Brilliant customer service! Order received with no delay ! Product is great! Thanks a lot to Comfort Works team!!”

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Posted 3 years ago

“Received my slip cover and it’s totally exceeded my expectations - fits perfectly and the quality is brilliant. Was kept up to date throughout my order by email and would definitely recommend using them in future.”

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Posted 3 years ago

“We had a discontinued IKEA sofa that looked tired and unloved. I found comfort works on line and was a bit wary whether the covers would work or even fit but our tired sofa looks brand new. The helpful labels inside each cover telling you where they should belong were great and made putting them on the sofa much easier. The communication by comfort works was also great. I definitely recommend ordering through them and the covers also arrived more quickly than we thought.”

Helpful Report

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews