Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the blue velvet Kivik sofa and chaise lounge. They took about 8 weeks to arrive, but boy, are they worth the wait! Very high quality material, soft, and everything fit perfectly. Worth every penny. Love our "new" sofa!”

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Posted 4 years ago

“Relation client impeccable, produit de qualité, conforme à la commande. En revanche dans le processus d'achat, il y a des ambiguïtés: tout est fait pour présenter l'entreprise comme française, au pire européenne et au final il s'agit d'une entreprise chinoise. Cela ne me dérange pas mais la sincérité serait un plus.”

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Posted 4 years ago

“Le personnel est aimable et a assuré un suivi personnalisé de ma demande (housses sur mesure). Je suis très satisfait du résultat, mon canapé est comme neuf.”

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Posted 4 years ago

“The slip covers fit perfectly and are made from very nice and durable material.”

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Posted 4 years ago

“Comfort Works were excellent to deal with, prompt communication and delivery on time. The fabric is really soft and comfortable, much nicer than the original ikea ones. Slipcovers fit really well too. If there had have been more/nicer colours in the velvet we would have gone with that, but the texture of the cotton ones is lovely. Just a note of caution, we received a FedEx invoice for £30 customs after they arrive which we hadn’t factored into our pricing. All in all we are very pleased with the product.”

Comfort Works 5 star review on 9th September 2020

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Posted 4 years ago

Hey Mary, glad that you loved the covers - we enjoyed making them for you just as much. :) We do reimburse custom fees up to 60GBP! Just email in with your receipt and we will be oh so happy to process it back to you. Ning from Comfort Works.

Posted 4 years ago

“とても素敵な色でした。サイズはやや大きめで、とてもクッションを入れやすかったのですが、その分、座っている間に少しずれてしまう感じがします。”

Comfort Works 4 star review on 9th September 2020

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Posted 4 years ago

“Excellent service and quality! The cover fits perfect and looks amazing!”

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Posted 4 years ago

“Love my new Comfort Works slip cover! Replaced ill-fitting PB cover on my PB sofa. Like that I could adjust measurements so that my knife edge back cushions are firmer.”

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Posted 4 years ago

“I love my new cover from Comfort Works! It has completely revitalised my lounge room and I'm excited to, down the track, get a different colour just 'cos! The quality is great and they were easy to put on.”

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Posted 4 years ago

“I had such a pleasant exchange with Naomi and the team to select fabric samples and land on a good fit. Excellent timely communication, despite our significant time differences. We struggled a bit with reinstalling the couch together, since the fabric kept sliding out of place where we had marked and cut hole. The straps didn’t really keep it in place as the video showed. But oh well! We got it done after almost three hours. And ultimately we’re really happy with the look, the texture and color. The stained old hot pink couch is now a thing of the past!”

Comfort Works 5 star review on 7th September 2020

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Posted 4 years ago

“Comfort Works is great at the personal service! They walked me through all the information they needed to make me perfect slipcovers! The might be on the other side of the world but it felt like dealing with a neighborhood company.”

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Posted 4 years ago

“I have had a Karlstad sofa for 5 years, and a cat for 3 years. The cat has just absolutely decimated the original cover on my Karlstad, which I swear must have been made specifically to appeal to claws. Even if I trimmed my cat's claws, he could still rip into it! After looking at giant holes and escaped stuffing for years, I decided to research claw-proof covers. Although this cover was quite pricy and took about 6 weeks from order to receipt, it was SO WORTH IT. The cover fits snug and actually makes the sofa look even better than when I originally bought it! I love my cat, but watching him attempt to scratch this cover and then immediately walk away with disappointment on his face was SO satisfying. Ive already had to spot clean it twice too and it cleaned right up. 100% would recommend this to anyone, especially if your pet has annihilated your sofa like mine did.”

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Posted 4 years ago

Hey Ashlie! The kitty looks right at home with the new covers, with his paws ready to sink in. Try as he might, this fabric is made for his claws! We hope you guys enjoy the covers as much as we enjoy making it for you. And we do apologize for the wait time, thank you for being so patient with us. :)

Posted 4 years ago

“無印良品のソファーカバーを発注しました。廃盤の商品だったのでソファカバーが手に入らず困っていたところ、こちらの商品に巡り会えました。質も縫製も良くて大変満足しています。ありがとうございます！”

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Posted 4 years ago

“Beautiful fabric, good quality”

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Posted 4 years ago

“Love the quality of the product and fit. Used this company twice and will continue to do so. They even refunded my import duties.”

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Posted 4 years ago

“Love my new slipcover for my Ikea Nockeby sofa! It took a long time to decide between the many options but I selected the Kino Denim and it's perfect. I was worried that it would read too "denim" and look like jeans but it's a beautiful medium blue. The fabric has a lovely texture and is smooth and comfortable. Cat hair can be brushed off easily (my main concern!) The cover was very easy to install straight out of the box, without reading any instructions. The side arm covers take a little bit of wrestling, and it takes some time to shape all the cushions into the covers, but it looks great once completed. I am very happy with my purchase overall and I will definitely recommend to anyone looking for a similar cover!”

Comfort Works 5 star review on 5th September 2020

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Posted 4 years ago

“I'm so happy with this cover. The color and quality are better than I expected. I think this cover will last a long time but when I need a new one, I'll certainly order from here again.”

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Posted 4 years ago

“Was skeptical that this slip cover would be as good as the PB replacement but the price was worth the risk. This cover exceeded my expectations and actually fits better than other slipcovers purchased direct from PB. We have big dogs and I only purchase slipcovered furniture. PB has the causual look I love. Thank you.. great find.”

Comfort Works 5 star review on 4th September 2020

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Posted 4 years ago

“I am so pleased with my new sofa cover, a bit nervous having not heard of the company before, but it arrived exactly when expected, colour a lot nicer than I imagined. I was very well informed by Comfort Works throughout, I will use them again when I need a new cover. Thank you again.”

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Posted 4 years ago

“The slip covers for the settee arms are excellent. Well made and look terrific”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews