Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New cover arrived very quickly and seems a good quality. Fits really well.”

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Posted 5 years ago

Thank you, Liz! That's so good to hear! Thank you for taking the time to write us a review, we appreciate it.

Posted 5 years ago

“Excellent communication, quality and fit of the cover. I am very satisfied!”

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Posted 5 years ago

“Looks great! I got the Madison Mist fabric and that stuff is sturdy! It's already survived blood, a (very) orange cream soda spill and my cat's scratching. One small downside is that the storage bench and the pullout bed are harder to use because of the extra fabric, but it's worth it.”

Comfort Works 5 star review on 9th July 2019

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Posted 5 years ago

Hi Em! Thank you so much for taking the time to write us a review. We appreciate your kind words and we are so glad you like the covers! Have a good day!

Posted 5 years ago

“Thank you very much, everything was fine and our Sofa Looks brand new!!”

Comfort Works 5 star review on 8th July 2019

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Posted 5 years ago

“Superschnell, Bezug und Farbe passt perfekt Danke”

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Posted 5 years ago

“I've only had my covers for less than a week, but I love them so far. They were easy to put on my Nockeby sofa and the entire process, from ordering swatches, to making the actual purchase, was easy. I had a couple of questions along the way, and the customer service was speedy and helpful.”

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Posted 5 years ago

“Absolutely love my slipcovers from Comfort Works for my Pottery Barn Basic couch. Perfect fit and great turn around time! I highly recommend them!”

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Posted 5 years ago

“I ordered a cover for my armchair and very impressed with the ease of fitting said cover as well as the quality of workmanship. Well done, Comfort Works! I'll be ordering a cover for my Ottoman too.”

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Posted 5 years ago

Hi Juria! Thank you for writing in and telling us about your cover! We're so glad you like it, and definitely pop back in to us when you're ready for your ottoman to get a whole new look as well :).

Posted 5 years ago

“Had a slip cover made for my Pottery Barn Comfort Sectional. I am very very happy with the Comfort Works Slip Cover. The fabric, the color, the fit!!! I just added another 10 plus years of life to my sectional. Highly recommend!!!”

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Posted 5 years ago

Hi Peggy! Thank you so much for taking the time writing us a review. We appreciate your kind words and we are so glad you like the covers! Have a great day!

Posted 5 years ago

“Love these slipcovers (ordered for our Pottery Barn PB Basic Sofa & Love seat). Ordering was very smooth, had constant communication about the order and once arrived (less than 3 wks), I feel they are nicer and better quality than the ones that came on the sofas when I got them from PB originally. Was nervous about ordering from so far away, but that was unfounded! Thank you!!”

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Posted 5 years ago

Thank you, Chris! We really do try our best to be the 'neighborhood slipcover specialists' you could need when it comes to getting a new look for your couches, from anywhere in the world. Thank you for your support! It means a lot.

Posted 5 years ago

“Smooth process, from ordering to delivery. We essentially have a brand new couch and we love it, would definitely order the next time we want a new look!”

Comfort Works 5 star review on 28th June 2019

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Posted 5 years ago

Wow, April! We're so glad to have been a part of your overhaul! That looks great and thank you for your kind words and support! Do help us spread the good word, we appreciate it. -Samantha

Posted 5 years ago

“FINALLY got round to putting on my new covers! (delay due to re-decorating!) Absolutely beautiful! Well made, easily fitted and wonderful up-to-date colours. Bought two sets this time round and I'll have no hesitation in ordering more in the future. Excellent customer service right through from ordering, transit to delivery. Well done Comfort Works!”

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Posted 5 years ago

Thank you so much for your kind words, Sue! We're so glad you love your slipcovers! Happy customers definitely make us very proud of our work :).

Posted 5 years ago

“Great communication on my purchase. Closely fits and very satisfied”

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Posted 5 years ago

Hi Lynn! We're so glad you're enjoying your slipcover! It really does put a smile on our faces :). Please do help us spread the good word! We appreciate it!

Posted 5 years ago

“Tip Top. Zuverlässiger Versand. Die Bezüge waren gut zu beziehen und sehen gut aus.”

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Posted 5 years ago

Hi Nik, vielen Dank für dein Lob! Toll zu hören, dass dir deine neuen Bezüge gefallen! Wir würden uns freuen, wenn du uns weiter empfiehlst ;-)

Posted 5 years ago

“I have hated the blocky legs of my Karlstad since the day I bought it (six years ago) and finally bit the bullet and ordered new legs. I was so excited when my Comfort Works package arrived, tore the box open to find... some very red legs. Love the shape, hate the color. Be warned that the cherry legs are very, very RED. If I had a do-over, I would go with Uncle Bob's, which cost a little less and offer a ton more options on type of wood and stain color. Now I'm out $90 and looking at RED sofa legs.”

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Posted 5 years ago

Hi JiaYing, thanks for your feedback and really sorry to hear about your recent purchase experience. With our bailey sofa legs they are actually quite red in real-life, and we do try our utmost best to reflect it in our product photography. We understand that Uncle Bob have more options in terms of staining and can possibly provide you with something you'd be happier with. As such, we can definitely arrange for a full product refund if you'd like to ship the item back to us -- or you can opt for an exchange if you think you'd prefer a lighter, natural wood colour and stain them to your preference even. Hope to hear from you soon! - Chuck

Posted 5 years ago

“My sofa looks brad new again!! So easy to fit and the quality of both fabric and the construction make for a perfect fit!!! THANK YOU COMFORT WORKS!”

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Posted 5 years ago

Thank you! We are so happy our covers have injected new life into your sofa. We will be here should you require more assistance, we're just a message away! :)

Posted 5 years ago

“Great quality and work. Excellent finishes. My couch is a new one! Conform to my expectations”

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Posted 5 years ago

“I've bought a number of slip covers from Comfort Works. The quality is top notch! These covers will bring new life to your furniture. Customer service just can't be beat! The folks at Comfort Works are super friendly, attentive, and do an outstanding job of making sure your order exceeds your every expectations:)!”

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Posted 5 years ago

“Encantsds con mis fundas , mejor que las originales”

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Posted 5 years ago

¡Muchas gracias por tus comentarios Mónica! Nos encanta que te encanten :) Para lo que necesites aquí estaremos, ¡que disfrutes tu 'nuevo' sofá!

Posted 5 years ago

“Incroyable service de suivi de commande ! Bravo pour ce relationnel d’exception nous avons beaucoup à apprendre de vous ! Concernant l’envoi tout s’est bien passé et ce très rapidement, nous vous recommandons à nos amis et pensons déjà à une autre commande. À bientôt !”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,675 reviews