Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect, like in the site internet, shipment fast, good material, my sofa is new :)”

Helpful Report

Posted 7 years ago

“Superb customer service, fast response. The product is amazing, perfect quality!”

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Posted 7 years ago

“The sofa cover looks excellent and the customer experience exceeded my expectations. Also it arrived earlier than first estimated.”

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Posted 7 years ago

“Excellent customer service and very nice product. The process - from ordering a sample to having the final product delivered - was very transparent and simple. The slipcover makes my craigslist ikea score from a few years ago look like a new polished mid century sofa. I got new legs for it too, which look great. What a relief to have a fresh look in our living room! Makes me very happy to see each morning.”

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Posted 7 years ago

“Love these slipcovers! Amazing style and quality! They fit perfectly and far exceeded my expectations. The BEST customer service too! Thank you.”

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Posted 7 years ago

“Good service. Good product - my cat loves you.”

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Posted 7 years ago

“Amazing and attentive service and excellent quality product. Fast delivery and beautiful presentation.”

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Posted 7 years ago

“Very nice quality and very fast delivery! Very quick answers on questions and our old IKEA couch is looking briljant now!”

Comfort Works 5 star review on 1st November 2017

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Posted 7 years ago

“Super fast delivery, And I live on the USA. Great fit, beautiful leather. The dark Brown did not perfectly match the rest of the couch but that was expected. Great company I would recommend to anyone looking to “reclaim” the look of any of your furniture.. Bravo Comfort Works !!”

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Posted 7 years ago

“My sofas look like new. The covers were excellently made, communication was excellent and delivery very quick. I must applaud you”

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Posted 7 years ago

“I like the covers. They were easy to install and fit just right. Great choice of colors and fabrics. The fasteners are of very good quality. Fast service. I recommend it.”

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Posted 7 years ago

“We were first of all very happy to find a company like Comfort Works that makes custom slipcovers for discontinued Ikea products. We were able to order 8 fabric swatches to see which one we like in person. Once our selection was made we decided to go for a beautiful blue fabric. We placed our order and submitted payment on October 12. We were kept up to date on the progress of our order and by October 24 our order had arrived. We put our new slipcovers on that night and couldn't be more please with the fabric choice as well as the quality of work from Comfort Works. From start to finish this was a great experience and we would highly recommend Comfort Works to anyone considering using them! In fact we passed along their name to the cushion store we had our new cushions made for them to let their clients know about Comfort Works. Thanks again!”

Comfort Works 5 star review on 30th October 2017

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Posted 7 years ago

“The klippan cover I ordered fits perfectly and the fabric is really nice and soft”

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Posted 7 years ago

“Good communication, prompt service, good quality product it seems after one week of being on our sofa”

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Posted 7 years ago

“Great slipcover, great fit, even after washing, it fits well (Kino Denim).”

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Posted 7 years ago

“Hi I received my Karlstad foot cover today and am delight with it. I have a few Ikea chairs and a sofa and will be happy to use comfort works again. They were prompt and you were kept up to date with the process the whole way through. Maree Brisbane Australia”

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Posted 7 years ago

“Chris was very accommodating throughout the process. Receiving fabric samples made selection easier and despite a bit of a product delay, communication was strong and clear. Customer service was fantastic and the new covers look great!”

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Posted 7 years ago

“Rundum zufrieden. Kommunikation, Beratung, Lieferung, Qualität, Passform. Alles gut!”

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Posted 7 years ago

“Banca user YouTube week Verucchio precise andare verso helpfull”

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Posted 7 years ago

“Got our Comfort Works slipcovers for our 2 IKEA NORSBORG sofas and put them on this weekend! Wow! What a difference! They fit like a glove, were easy to install with longer and better zippers than the original covers. The tweed fabric in a khaki colorway give the sofas a mid-century modern vibe. Great quality, great value!”

Helpful Report

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews