Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ber Bezug sitzt gut auf dem Ikea-Sofa- besser als der Orginalbezug.Die Farbe passt hervorragend in das Gesamtkonzept des Raumes.Die Zukunft wird zeigen, wie das Zusammenleben mit einem Hund wird.Wir sind optimistisch!”

Helpful Report

Posted 7 years ago

“Amazing customer service and products. I ordered 2 sofa covers along with covers for the cushions and pillows. Great stitch work and stylish (yet durable) fabric. My Reps we’re highly detail oriented and easy to work with. I have already recommended them to my friends. Great job! Vince Maniaci South Portland, Maine”

Helpful Report

Posted 7 years ago

“Working with Comfort Works was "easy peasy". After placing my order they kept me informed at all stages of the work and delivery and in a very short time, my sofa covers arrived! The workmanship and quality of the material were outstanding. However, when I found that the bottom cushion covers were too big, their resolution of the problem was speedy and I am a very satisfied customer.”

Helpful Report

Posted 7 years ago

“Great fit for my couch. It looks like new.”

Comfort Works 5 star review on 1st February 2018

Helpful Report

Posted 7 years ago

“Great product and a first class customer experience!”

Helpful Report

Posted 7 years ago

“All very easy to order I have recommended your service to my daughter she has already received swatches to choose her fabric from thank you for you efficient service 😀”

Helpful Report

Posted 7 years ago

“perfect fitting sofa cover, color and material are the same as the fabric sample. Legs are as promised and look perfect!”

Helpful Report

Posted 7 years ago

“Quick, efficient ordering process. Kept informed about delivery etc. Goods fitted perfectly. Happy customer.”

Helpful Report

Posted 7 years ago

“The sofa covers we have purchased arrived EARLIER than expected (even the support stuff checked on delivery and asked how was it DAYS after the receipt.... So, again, delivery was fast, purchased item was clean and as described and expected, even the colour matched well the colour on the screen! No surprises! There was an extra seam on the item that was not on the original Ikea upholstery but it showed on the site's pic. and it was us, on our part, who didn't notice it. Still--a good looking product and good service!!!”

Helpful Report

Posted 7 years ago

“So happy with our new sofa bed cover, it fits even better than the original cover we had before. Quality and look of this new cover exceeded our expectations by far. Looks like a brand new sofa for the price of new cover! Well done, Comfort Works”

Helpful Report

Posted 7 years ago

“Comfort Works customer service is the best, so informative and patient with all of ourquestions and sending multiple fabric samples. We were really happy with the quality of the cover, labels for each section and the ease of putting it on. The only thing we wish it had were fabric pull tabs for the sofa bed section. Otherwise we are very happy with our choice and our sofa has a new life!”

Helpful Report

Posted 7 years ago

“Wonderful, personal customer service.I would highly recommend this service.”

Helpful Report

Posted 7 years ago

“The Comfort Works Ikea armchair cover fits perfectly and looks fabulous on my Ikea chair! It is obvious that attention to detail, quality of fabric, excellent craftsmanship, and great customer service makes Comfort Works a great company!”

Helpful Report

Posted 7 years ago

“Excellent service! From fabric choices through delivery, I was very impressed with our new couch cover. It looks amazing!”

Helpful Report

Posted 7 years ago

“We are thrilled with our purchase for our replacement couch and armchair covers from comfort works! We love the denim color and the quality of the fabric is excellent. They also have extremely fast shipping. Once shipped, it only takes 2-3 days to arrive. For our order, we received it weeks sooner than we expected. Lastly, the customer service at comfort works is pristine! Their response rate is immediate and they will ensure everything is to your satisfaction. We will definitely order from Comfort Works again and recommend them to anyone who’s considering them!! Nicole & Derek”

Comfort Works 5 star review on 29th January 2018

Helpful Report

Posted 7 years ago

“The delivery was swift. I got a lot of messages to keep me updated on where my package was. I am satisfied with the service and quality.”

Helpful Report

Posted 7 years ago

“You have a wonderful service, very quick and personable answering to all my questions. You helped me professional concerning the decision which color and fabrics would fit best to our couch. The packaging even was personal :-) and real good. The delivery worked very fine. Thanks a lot!”

Comfort Works 5 star review on 28th January 2018

Helpful Report

Posted 7 years ago

“Il sito internet è fatto bene, è chiaro. Il cliente è seguito passo passo fino alla consegna. Il copridivano si adatta perfettamente al divano. Da consigliare!”

Helpful Report

Posted 7 years ago

“Made our old sofa look brand new again. Quick service and excellent customer service. Would recommend.”

Helpful Report

Posted 7 years ago

“Really pleased with the covers I ordered. They fit well and the colour was exactly the same as the sample fabric I ordered. It arrived quicker than 3 weeks too.”

Helpful Report

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews