Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“Great service, lovely cover! Couldn't be happier!”

Comfort Works 5 star review on 17th November 2020

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Posted 4 years ago

Hey Deborah! That is looking super sleek and snug - we are so happy that you like it. :) Stay safe and enjoy the chair with the new slipcovers. x Ning from Comfort Works.

Posted 4 years ago

“Fast delivery and the quality of the fabric is very high. The sowing very professional made. Merete Denmark”

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Posted 4 years ago

“2002年の無印良品ソファカバーを注文しました。ピッタリで感動です！新しいソファのように見違えてとっても嬉しいです。記事サンプルもすぐに送っていただき、ありがとうございました。手書きのお手紙も嬉しかったです！”

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Posted 4 years ago

“Great quality, personalized thank you note, excellent!!!”

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Posted 4 years ago

“Ottimo acquisto !!!”

Comfort Works 5 star review on 16th November 2020

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Posted 4 years ago

“The slip covers for our couches like a glove. The fabric is sturdy (good for our dogs who love to snuggle with us) and the color was we a toy what we wanted. We are very happy with our purchase. They were definitely worth the wait!”

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Posted 4 years ago

“Canapé comme neuf ! La couleur du tissu est identique aux photos, nous sommes ravis”

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Posted 4 years ago

“Customer service is excellent! Thank you!”

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Posted 4 years ago

“Order came in a timely fashion and putting the new covers on was a snap! Great material and wished I had ordered them a long time ago!”

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Posted 4 years ago

“We couldn’t be happier with our experience! Comfort Works’ extraordinary customer service and consistent communication is to be applauded. We have been using our slip covers for a few weeks and they are exactly what we wanted. Perfect fit with the softest and most durable cotton fabric. Our 17 year old couch was originally bought from Ethan Allan and the construction was in perfect condition, but the fabric was in such bad shape that the whole couch was ready to be tossed. Now it looks like we have a brand new couch! Plus the covers can be washed so we will enjoy them for years to come. We are so glad we came across this company. This option was so much better for our pocketbooks and the environment.”

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Posted 4 years ago

“I would have definitely given 5 stars but it was VERY hard to get the leather slips on (almost impossible!). The video was useful but too fast and made it look way easier than it was. It took 2 of us 8 hours (over 2 days as I ordered a staple gun to finish it). There's no way I could have done it myself! It came in a month, great service. I'm over the moon with the result and wouldn't hesitate to recommend”

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Posted 4 years ago

“Tolles Produkt, der Bezug für mein IKEA Kramfors Sofa passt wie angegossen und sieht super aus! Das Ding drüber zu kriegen ist auch nicht so schwer, hab's alleine geschafft. Die Zollgebühren wurden wie versprochen erstattet, also auch hier alles bestens. Besonders hat mich die Qualität des Kundenservice gefreut. Nette und hilfsbereite Menschen, die vor allem genau Bescheid wissen. Sehr angenehme, freundliche und schnelle Kommunikation (schnell im Rahmen der Zeitverschiebung zu Australien, wo der Support wie ich annehme sitzt).”

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Posted 4 years ago

“I love the cover! Great fit, great material, great color. Very happy with my purchase!”

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Posted 4 years ago

“Super schöner klassischer Bezugsstoff, sehr ordentlich genäht, schnelle Lieferung, gern wieder und wird weiter empfohlen :-)”

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Posted 4 years ago

“So far, so great! First of all, the couch cover came a few weeks earlier than I was expecting, so that was a plus! It slipped on beautifully and compliments everything as intended. I did tie some of the straps before attaching the Velcro as that provided a more snug fit. The velvet is way more comfortable than the original fabric. Our cats have already tested it out thoroughly, leaving behind no visible claw marks or snags. It does attract cat hair easily, but our Dyson cleans it up in a jiffy. Within a week, one of our cats puked on the couch (which has NEVER happened in 10+ years of having cats). Fortunately, it beaded and lifted right up with OUT spray and baby wipes. All in all, it’s working out great and will likely survive the kitties!”

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Posted 4 years ago

“Worth every penny! Such a great fit, excellent craftsmanship. We are so glad we didn't buy a new couch when ours was in great shape - now we can spend more on new chairs!”

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Posted 4 years ago

“We just put on our Comfort Works slipcovers - for our 3-seat and 2-seat Ikea Ektorp couches - and we are EXTREMELY happy. They have really given both couches (both 15-years old) new life. And knowing they are washable gives us peace of mind with two teenagers and a pooch (who naturally has full furniture privileges). The piping-free Scandi design makes the couches look less like the Ikea couches they are. They are a little roomy, but think that will work well (and much preferred to being overly tight!) And with Ektorp now discontinued in Canada, it's a relief to be able to "keep them going". Also appreciated the wonderful service from the CW team; prompt updates, and a personal touch. We will definitely be recommending CW to friends and family and look forward to ordering again in future! Thank you!!”

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Posted 4 years ago

“Perfect fit”

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Posted 4 years ago

“After reading all positive reviews, I was confident on Comfortworks but wasn’t so sure about the fabric that I chose (canvas white). I’ve just received the slipcovers and they’re exactly what I expected. Well made. Very satisfied with the purchase.”

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Posted 4 years ago

“We recovered our pottery barn sofa for our guest room with a lovely gray velvet. So beautiful and soft . Looks amazing in the room . We received our international package sooner than expected which was a wonderful surprise ! Communication about couch measurements was quick and easy . Thank you ! This is is the second piece we have recovered.”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews