Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service - quick response even without considering the time difference! Beautifully made linen sofa cover has transformed my IKEA Stocksund. Top quality.”

Comfort Works 5 star review on 2nd September 2021

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Posted 3 years ago

Hey there, Lorna! Thank you so much for leaving us such a glowing review. We're so happy to hear that you're enjoying your new covers - your Stocksund is looking absolutely stunning. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Trés beau tissus et bien adapté le montage a été facile. La livraison a été faite dans les temps.”

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Posted 3 years ago

Bonjour Benoit, merci beaucoup pour vos commentaires. Nous sommes heureux de savoir que vous aimez vos nouvelles housses ! :) Merci encore pour votre soutien. Bonne journée. Mathilde de Comfort Works

Posted 3 years ago

“1ère commande pour un canapé IKEA. Site top! Suivi excellent. Livré sur 2 semaines. Housses correspondent parfaitement au canapé ! Je recommande vivement !!!”

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Posted 3 years ago

Bonjour, merci beaucoup pour vos commentaires. Nous sommes heureux de savoir que vous aimez vos nouvelles housses ! :) Merci encore pour votre soutien. Bonne journée. Mathilde de Comfort Works

Posted 3 years ago

“Perfecta elaboración”

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Posted 3 years ago

“This is the second time I have ordered a slip cover for my Ikea love seat. First time was just the cushion cover.. This time I went for the whole love seat, arm protectors and matching ottoman cover! Looks amazing! ..'just like a brand new sofa". Thank you again Comfort Works! Excellent work.”

Comfort Works 5 star review on 1st September 2021

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Posted 3 years ago

Hey there! We can't thank you enough for leaving us such a wonderful review. We're thrilled to hear that you're enjoying the new look of your Kramfors - it looks absolutely stunning. Thank you again for trusting us with your covers and for your continued support :) - Mira from Comfort Works

Posted 3 years ago

“We love our new couch and chair covers so much! It's like they're brand new - we can hardly believe it. They're beautiful. We will definitely be ordering from Comfort Works again if/when needed. The quality is outstanding, the communication from customer support was excellent, and the production/shipping were prompt. Can't recommend this company enough!”

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Posted 3 years ago

Hey there! We can't thank you enough for leaving us such a glowing review. We're over the moon to hear that you're enjoying the new look of both your Karlstads. Thank you again for trusting us with your covers and for all your wonderful support. Have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I am very happy with my new vegan leather sofa. The delivery was uncomplicated and fast. The fabric looks even better than on the website. I recommend comfort works 1000% to everyone who wants to give their old ikea sofas a new life. Mine sure looks brand new now!”

Comfort Works 5 star review on 31st August 2021

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Posted 3 years ago

Hey there, Sonntag! We can't thank you enough for leaving us such a wonderful review - your Nockeby looks absolutely stunning. We're ecstatic to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Fits perfectly. Couldn’t be happier, quality material and workmanship. We will be ordering more!”

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Posted 3 years ago

Hey there, Joe! Thank you so much for the kind words. We're so happy that you're enjoying your Hovas's new look. Thank you again for choosing us and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“Gute und schnelle Bearbeitung! Leicht zu beziehen, sieht wieder aus wie neu.”

Comfort Works 5 star review on 30th August 2021

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Posted 3 years ago

“La housse en velours vert est superbe”

Comfort Works 4 star review on 30th August 2021

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Posted 3 years ago

Bonjour ! Merci beaucoup pour vos commentaires. Nous sommes ravis d'avoir pu vous aider à rénover votre fauteuil !! Merci encore pour votre soutien. :) Mathilde de Comfort Works

Posted 3 years ago

“The process was way easier than I imagined. I had a few issues with taking measurements, mainly because my couch is older. The customer service and support provided was awesome. Niro walked me through the process and made It so much less overwhelming. My couch looks new again! My only sticking point is that the slip covers cannot be put on the dryer and the live chat is a robot was not helpful. Email is best way to communicate with them. Comfort Works is awesome!”

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Posted 3 years ago

Hey there, Jocelyn! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“The couch cover I purchased fits perfectly, love the color and feel of it, ordering and shipment were simple and quick, much appreciate the attentive, personal and customer-focused approach - highly recommended, will purchase again and definitely recommend you guys to friends and family. Thank you! :-)”

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Posted 3 years ago

Hey there, Roswitha! Thank you so much for leaving us such a great review. We're ecstatic to hear that you're enjoying your Klippan's new look and fit and that your experience with us was nothing short of pleasant. Thank you again for choosing us and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I received my order very quickly and was pleased not just with the colour of the material and the quality, but also especially with how great the fit was. I have 2 left thumbs when it comes to putting slipcovers on pillows and cushions and had been dreading putting the beautiful new covers on....but it was a breeze ! Really appreciate the speedy quality work.”

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Posted 3 years ago

Hey there! Thank you so much for leaving us such a stellar review. We're over the moon to hear that you're enjoying your Ektorp's new look. Thank you again for trusting us with your covers and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Perfect!!!! La livraison en avance, les nouvelles housses sont parfaites, super travail, excellent work!”

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Posted 3 years ago

Bonjour! Nous sommes ravis d'apprendre que vous aimez vos nouvelles housses. Merci encore pour toute votre confiance et votre soutien ! :) - Mathilde de Comfort Works

Posted 3 years ago

“My new cushion covers came faster than expected & fit perfectly. Highly recommend this fuss free company. They have great communication, pricing & results!”

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Posted 3 years ago

Hey there, Madelaine! We can't thank you enough for leaving us such a wonderful review. We're over the moon to hear that you're happy with your new cushion covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Better than I expected! I got the performance velvet and it's even softer than I imagined. Fits very snug--so be prepared for that challenge--but it's really elevated the look my sectional. Would reccomend!”

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Posted 3 years ago

Hey there, Katherine! Thank you so much for the kind words. We're beyond ecstatic to hear that you're enjoying your Nockeby's new look. Thank you again for choosing us and for your continued support :) - Mira from Comfort Works

Posted 3 years ago

“So pleased with my Comfort Works purchase. Their customer service is superb (I received an response within a couple of hours), couple that with the high quality of the slipcovers and you have a happy customer. We took a really long time deciding whether to purchase a new sofa or recover. So glad we went the Comfort Works route, because our sofa looks brand new!”

Helpful Report

Posted 3 years ago

Hey there, Tracey! Thank you so much for leaving us such a glowing review. We're so happy to hear that you're enjoying your Ektorp's new look and that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and for all the support :) - Mira from Comfort Works

Posted 3 years ago

“Perfectly smooth order process, good quality goods! Thank you so much! Our couch looks much nicer now with the new feet :)”

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Posted 3 years ago

Hey there, Oehler! Thank you so much for leaving us such a wonderful review. We're beyond ecstatic to hear that you (and your sofa) are enjoying the new legs! :) - Mira from Comfort Works

Posted 3 years ago

“Slip covers are gorgeous. Top quality and fit is perfect. I received them quickly too. I will be ordering again from this company. Completely satisfied customer.”

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Posted 3 years ago

Hey there! Thank you so much for leaving us such a stellar review. We're beyond ecstatic to hear that you're enjoying your Mellby's brand-new look. Thank you again for trusting us with your covers and for your continued support :) - Mira from Comfort Works

Posted 3 years ago

“I love that I didn’t have to just toss my old, dirty upholstered Pottery Barn couch. They even made a slipcover for a model that is no longer sold. The slipcover arrived quickly and was very easy to put on. It has brought my couch back to life!”

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Posted 3 years ago

Hey there! Thank you so much for the kind words - we're so happy to hear that you're enjoying your PB Greenwich's new look. Wishing you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews