Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect. Looks and feels great.. better then then the original covers I had. delivered on time.”

Helpful Report

Posted 4 years ago

“The package has arrived and earlier than anticipated! Beautifully wrapped - thank you! Right now our major problem is getting someone STRONG who can help us remove the old covers and affix the new ones - we have yet to find someone - perhaps an upholsterer? Our sofa is heavy! Will let you know how it turns out.”

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Posted 4 years ago

“生地サンプルのおかげで、自分の理想どおりの商品が届きました。取り付けも簡単で使いやすくサイズもピッタリ！妥協して既製品を買わずにcomfort works さんでお買物して大正解でした。友人にも是非おすすめしたいです。素敵なソファで毎日コーヒーを飲めて幸せです♡ありがとうございました！”

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Posted 5 years ago

Meguさん、レビューをいただきありがとうございました！ソファカバーの仕上がりを喜んでいただけてとても光栄です。もしご友人がソファの買い替えや模様替えを検討していらっしゃったら、ぜひコンフォートワークスのソファカバーをおすすめしていただけたらとても嬉しく思います。生まれ変わったソファでリラックスした時間を過ごしていただけますように。:) 何かお困りのことなどありましたらいつでもお気軽にお問い合わせくださいね。

Posted 4 years ago

“I ordered 2 sets of covers for my Ikea sofas and from the beginning Comfort Works were very efficient and helpful. The covers arrived quickly and beautifully packaged but unfortunately the cushion covers were too big. It was not a problem though and they were quickly made again to the measurements I sent and again arrived beautifully packaged at no extra cost even refunding me the duty I was charged by the courier. The quality of the covers is excellent and customer service extremely fast helpful and friendly.”

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Posted 5 years ago

“Short delivery! Good following! And the sofa covers fits perfectly! We are really enthusiasts of our purchase!”

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Posted 5 years ago

“AMAZING! Delivery was much faster then the website stated which was great and then i got the arm rests, and they far surpassed my expectations. The arm rest literally cover the entire arm of the sofa up to the back cushions. Quality and color are perfect. Very happy with my purchase, I highly recommend.”

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Posted 5 years ago

“Sofa cover came quickly. It fitted perfectly. Because I chose a light color I ordered a swatch beforehand and covered it with tea, coffee, wine, sauce and chocolate. It all washed off so I hopeful the cover will be easily maintained”

Comfort Works 5 star review on 16th January 2020

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Posted 5 years ago

“Workmanship and fabric very lovely--amazed that they could build a slipcover using only the measurements I sent. As it was a custom order, it did take considerable time, but I am very happy with the result, and will order again when it is time to get a new slip for my pottery barn sofa. I am going to slightly shorten the ottoman cover, but that is due to my personal taste, and will be very easy to do. My contact person, Omar, was very polite and helpful in shepherding my order through.”

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Posted 5 years ago

“I’ve been looking for someone to make slip covers for our couch for over 3 years. When I came across Comfort Works I was hesitant - working with a company overseas seemed impossible to orchestrate accurately...yet I hadn’t found any other options so figured it worth a try. I received my package last week and still catch myself gazing at their handiwork. I’m planning to have them make covers for my chair and ottoman next...beyond satisfied!”

Comfort Works 5 star review on 15th January 2020

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Posted 5 years ago

“I love my new slipcover. I was nervous about ordering a custom slipcover online but it turned out great. They emailed me anytime they needed to clarify measurements I sent in and the turnaround time was good as well.”

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Posted 5 years ago

“I’m completely blown away by the result. It exceeded all my expectations. My husband and I were looking for two sofas for our new beach house and our 27year old son suggested Karlstadt from IKEA but with upgraded covers from Comfort Works. Eureka! We chose classic in white canvas with piping and pleats. The fit is absolutely perfect, the workmanship is superb - not a loose thread to be found and the pleats are secured. It looks even better than the website pictures! Our Karlstadt for a total of $650 now looks better and than $2K+ sofas we were considering. I’m looking forward to future orders perhaps in the upcoming linen fabrics. Thank you.”

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Posted 5 years ago

“Super! Wir haben unser Sofa sieht wieder aus wie neu.”

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Posted 5 years ago

“Everything Perfect! Wonderful Fabric! Fits perfectly well. Easy to change on our Couch. Looks Great! And the Service is prompt and very friendly. We are very happy and can highly recommend comfort works!”

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Posted 5 years ago

“I love my new slipcover! For years I have been wanting to do something about my sofa whose fabric was out of date. It was so expensive to reupholster and I couldn’t justify buying a brand new one because this one was very comfortable. I finally found comfort works online and was kind of nervous to do something like this by mail but it worked out great. Their customer service people emailed me whenever there was a question about the measurements I submitted and I’m super happy with the end result. Highly recommend.”

Comfort Works 5 star review on 13th January 2020

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Posted 5 years ago

“delivery was fast, the delivered sofa covers were clean and as expected (from previously delivered samples). Thank you”

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Posted 5 years ago

“Thank you, I am very satisfied!!! I will only be able to upload a photo mid of February, when I will use the new cover...”

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Posted 5 years ago

“Comfort works delivered everything we asked for and more. We were kept informed throughout the process and when the chair covers arrived the quality and workmanship were great. This company delivered everything they promised online. I would certainly recommend them.”

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Posted 5 years ago

“I admit I was nervous about ordering a slipcover online, and then finding out it came overseas, that there might be customs issues (there actually weren't any from my order). I'd had communication with customer service, who had asked me why I didn't opt for the free USB port (I have bunnies who chew on everything, I told him) and I asked about customs as well as made sure that their slipcover would definitely fit my 13-year old Pottery Barn PB Basic sofa with rolled arms. My inquiries were addressed promptly and I felt secure about my purchase. My slipcover arrived with great anticipation, a couple of weeks earlier than I actually expected it. And it is beautiful! My husband even remarked that it was softer than our original slipcover. I love the texture of the Kino Natural material I ultimately chose. It adds so much to the look and overall comfort of my living room. And it saved us the money we would've used to buy a new sofa AS WELL AS the time it would've taken to sell or give away our old sofa. I like that I am still enjoying what I own, giving new life to something that might've ended up in a landfill. Time will tell on the fabric's durability, (The fabric is thinner and lighter in weight than my original slipcover) but I must say that the craftmanship itself is better than Pottery Barn's. Thank you for making me excited about my living room again!”

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Posted 5 years ago

“I was so impressed by how thorough they were on my order. They reached out several times to make sure the measurements were correct (I messed up some!) Thanks to their diligence, it fit perfect. Very well made, great fit and really nice fabric!”

Comfort Works 5 star review on 10th January 2020

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Posted 5 years ago

“Funda perfecta, buena calidad del tejido y buenos acabados. Encaja a la perfección. Llegó en una bolsa de tela con cada pieza muy bien doblada.”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,675 reviews