Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a Seabury PB sofa and armchair covered in Kino Ash. They were hand- me -downs but seems worth recovering with the lovely down pillows. The customer service made the ordering process and measuring a success (big shout-out to Felicia), the covers arrived quickly and I couldn't be happier. I had to add some cheap bedding pillows to help replenish the saggy look. The seating looks like new and my room is simply transformed. Thrilled!! Here are the before and after photos.”

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Posted 7 years ago

“The corner cushion on my leather Ikea Kramfors corner sectional had a huge rip that exposed half the cushion. The Comforts Works replacement was made of fine quality and was shipped in a timely manner. While it's not an exact match to the original, it doesn't look bad overall. I will likely replace the rest of the seat cushions to match the corner piece, eventually. Great price and quality! Would highly recommend.”

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Posted 7 years ago

“Great product great price delightful people to work with and take you thru the process...then instant gratification when the slip covers arrived from Overseas in under 3 weeks in a happy bag and look great!! Love them! Can’t wait to order more..the dogs love them too!”

Comfort Works 5 star review on 21st November 2017

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Posted 7 years ago

“I inherited a good quality down stuffed, but very ratty, Seabury (PB) Upholstered Sofa. Felicia gave me amazing help and efficient communication (and talked me through the custom measuring). I ordered Kino Ash custom covers for the large sofa and oversized armchair. The covers arrived quickly. I am extraordinarily happy with the quality of the work. My sad basement is transformed: a lick of paint on the walls, a few inexpensive Ikea buys and the wonderful covers - the intrinsic part of there-do -really made this unhappy room into my favorite room of the house. I did hesitate to spend this money, but I have no regrets, on the contrary I am planning on ordering another cover for a loveseat.”

Helpful Report

Posted 7 years ago

“I inherited a good quality down stuffed, but very ratty, Seabury (PB) Upholstered Sofa. Felicia gave me amazing help and efficient communication (and talked me through the custom measuring). I ordered Kino Ash custom covers for the large sofa and oversized armchair. The covers arrived quickly. I am extraordinarily happy with the quality of the work. My sad basement is transformed: a lick of paint on the walls, a few inexpensive Ikea buys and the wonderful covers - the intrinsic part of the "re-do" -really made this unhappy room into my favorite room of the house. I did hesitate to spend this money, but I have no regrets, on the contrary I am planning on ordering another cover for a loveseat. See before and after photos 2 Looks-Teenage Fun and Scandinavian Country)).”

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Posted 7 years ago

“I already tot a set of beautiful covers for my couch. And I have got my second set just recently. They are both fantastic. Thanks you so much!”

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Posted 7 years ago

“I Am very happy.”

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Posted 7 years ago

“Easy to fit, arrived within 2 weeks of placing order, great fabric. The only reason why I don not rate 5 stars is because the cover would need a lining to make it perfect.”

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Posted 7 years ago

“schnelle, unkomplizierte Zusammenarbeit; Ware macht einen guten Eindruck”

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Posted 7 years ago

“It looks better than any of Ikea”

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Posted 7 years ago

“Very good. Excellent service!”

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Posted 7 years ago

“Excellent communication, quick delivery, superb fit. I recommend this company wholeheartedly.”

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Posted 7 years ago

“Covers look great. Thanks!”

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Posted 7 years ago

“Slipcover looked very nice. A little problem with fit on top of arms, loose fit. Tight around skirt. Thinking will have some give after a while. Looks good, hoping slip cover will stretch where needed. Really no big problems with anything. Thanks”

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Posted 7 years ago

“Excellent service. Fast, reliable, super helpful. Highly recommended. Many thanks!”

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Posted 7 years ago

“I ordered armchair covers for my 93-year-young dad's recliner. He loves that chair! You can tell by the wear on the upholstery. There's nothing wrong with the chair other than the upholstery being a little tattered in places (and replacing the chair is not an option - see above; he loves that chair!). What I viewed online from price, color and quality, and what we received - beautiful! My dad is happy, and therefore, I am very happy. I will definitely be looking to Comfort Works the next time.”

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Posted 7 years ago

“I ordered armchair arm covers for my elderly dad's recliner. He loves that chair, and you can tell from where it's been worn. The color I selected by viewing online was perfect - it matches as I hoped it would, and the quality of workmanship is excellent. I am very pleased. Comfort Works will definitely get my business the next time I have a need for their products.”

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Posted 7 years ago

“My sofa Ikea Kramfors is now dressed in a new and beautiful cover of Comfort Works. The fabric (Nomad black) is of the highest quality and the job is satisfactory and well done. A special note is for customer service for availability and willingness to solve a small problem. I will recommend Comfort Works to all my friends. Five stars well deserved.”

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Posted 7 years ago

“Snel geleverd...goede service via chat...past perfect..kwaliteit goed..ben erg blij!”

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Posted 7 years ago

“I decided on a cloth cover over my leather kamfors sofa....works great! Covered the 3 seater, going to order the matching cloth cover for the 2 seater...and possibly leather covers for both.”

Helpful Report

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews