Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our new slipcovers from Comfort Works are absolutely AWESOME! They fit nice and snug, and nobody would ever know they are not the original upholstery. The company was extremely responsive and so easy to work with. We couldn't be happier with your product!”

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Posted 3 years ago

Judy, thank you so much for your awesome review! We are thrilled to know that you are happy with your new covers and will be sure to relay your kind words to our team :) - Best wishes, Naomi from Comfort Works

Posted 3 years ago

“Very easy to work with. Quick to respond to questions. Very professional looking slipcover.”

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Posted 3 years ago

Hey, thanks for the review! So good to know that your experience with us was a breezy one. Enjoy your new slipcovers :) - Best wishes, Naomi from Comfort Works

Posted 3 years ago

“Very happy with this purchase so far. The fit is great and wasn't too difficult to put on. So glad to have a totally new look for my couch instead of having to buy another one.”

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Posted 3 years ago

Marlene, thank you for letting us slipcover your sofa :) It is our mission to save sofas everywhere! Cheers and we hope to see you again. - Best wishes, Naomi from Comfort Works.

Posted 3 years ago

“The custom covers give my old couch a new, more elegant feel. The fabric is beautiful!”

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Posted 3 years ago

So nice to know that you are happy with your new covers, Kimberly! :) We hope to see you again soon. - Best wishes, Naomi from Comfort Works

Posted 3 years ago

“all good. fits well, arrived safely.”

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Posted 3 years ago

Glad to know that your covers arrived safely and fit well, Jack! Cheers, stay safe always :) - Best wishes, Naomi from Comfort Works

Posted 3 years ago

“Came in a gorgeous neat and easy to understand packaging. Very easy to put on and looks amazing”

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Posted 3 years ago

Thank you so much for your review, Zannah - we are very happy to know that you are pleased with your new covers! - Best wishes, Naomi from Comfort Works.

Posted 3 years ago

“Rien à redire livraison dans les temps, housses parfaitement adaptées, remboursement des frais de douanes effectué top 👍”

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Posted 3 years ago

Merci pour votre retour, nous sommes heureux de donner une nouvelle vie à votre canapé. :)

Posted 3 years ago

“I wanted to add photo to my review, please see it.”

Comfort Works 5 star review on 8th February 2021

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Posted 3 years ago

“For the last couple of years I've been looking for a solution to fix my torn Kramfors 3 seater sofas, as I needed the seat cushion covers only. I found on the internet a company called Comfort Works. After reading numerous reviews I decided to order the fabric samples Urbanskin Kramfors on Dec. 22, 2020. I recieved this sample promptly within 7 days of ordering. The sample matched the leather of my sofa seat covers and made the decision to order the seat covers. On Jan. 4, 2021 I placed an order for 4 sofa seat covers for both of my couches to match and I recieved them on Feb. 2, 2021. After I placed the order the company kept me updated through each phase of what the seat covers were going through. First they emailed me once recieving payment, and kept me update via email on each step they were in. When they were being built to shipping etc. When the covers arrived I immediately put them on and they fit exactly how they should, perfectly and tight to my old sofa cushions. The company was very very easy to deal with. Ordering, customer service, communication, and delivery were first class and is an example of how every company should operate. The quality of the prouduct for the price you pay is amazing and couldn't be more happy with what I have recieved. I recommend Comfort Works to anyone who have good sofas that need a little bit of TLC. Thank you Comfort Works for being such a great company!!!”

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Posted 3 years ago

Hi Negra, thank you for the awesome review and photographs! Your Kramfors looks good as new and that is what we aim for :). Keeping great customers satisfied with the products and services are exactly what we strive in doing our best in and maintaining these good standards! We hope to serve you again. Best, Samantha T. from CW.

Posted 3 years ago

“Absolutely love our new slipcover. Fits even better than the IKEA cover! Ours is the Pure Linen White. Has held up great so far with kids and dog.”

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Posted 3 years ago

That's awesome to hear, Ashley! We aim to provide you with solutions that can help you prolong your beloved sofa's lifespan and are always pleased when customers let us know they are satisfied with their purchase :). Best, Samantha T. from CW.

Posted 3 years ago

“We bought the performance blend cream for our Farlov sofa. It is amazing and so comfy. The fabric has a subtle shine that makes it look all the more amazing. We are very happy with our purchase.”

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Posted 3 years ago

Thank you! That makes our day.

Posted 3 years ago

“Todo perfecto, desde el inicio hasta el final. Recomendaría Comfor Works a todo el mundo! Gracias de nuevo.”

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Posted 3 years ago

Gracias!

Posted 3 years ago

“I got what i asked for. it took a while but it Seems good Now its arived.”

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Posted 3 years ago

Hi there! We're glad it turned out okay! Indeed, things have been very busy on the factory's side of things, so lead times have been pushed back a tad with the current backlog. Your kind understanding is much appreciated :). Best, Samantha T. from CW.

Posted 3 years ago

“I fully recommend Comfort Works. Professional and responsive with a great product. We are very pleased with our result and their personal touch. A trusted company.”

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Posted 3 years ago

Hi Jo, we're so glad to hear that! It truly is what we strive for :). Best, Samantha T. from CW.

Posted 3 years ago

“We bought the covers to go on a 15 year old sofa. It looks brand new. Better for the environment than buying a new sofa. The covers are wonderful quality and perfect fit. Customer service couldn't be better.”

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Posted 3 years ago

Thank you, Jayne! Indeed, we try to do our part in going greener :). Have a good week ahead. Best, Samantha T. from CW.

Posted 3 years ago

“My slip covers arrived and they went right on, no problem with the fit and the fabric was thick and soft. I love them!”

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Posted 3 years ago

We're glad to hear that, Miriam!

Posted 3 years ago

“La housse reçue est de bonne qualité : bien cousue, beau tissu. Elle s'adapte très bien à mon canapé. Livraison très sympa emballée façon paquet cadeau. Nous sommes très content du service et du résultat!”

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Posted 3 years ago

Merci! :).

Posted 3 years ago

“Great Sofa Covers! Very soft and cats have no chance to destroy it.”

Comfort Works 5 star review on 4th February 2021

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Posted 3 years ago

Thank you, Merte!

Posted 3 years ago

“My Poang slip covers upgraded my Craigslist find from faded to fabulous! Its original cushions were worn black fabric and now it looks brand new with tan vegan leather cushions. The covers fit like a dream!”

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Posted 3 years ago

That's exciting! We're thrilled to be a part of revamping your Poang :). It is a sturdy chair. Best, Samantha T. from CW.

Posted 3 years ago

“The slipcover for our sectional was impeccable and absolutely perfect. The fit was amazing and the detailed contrast welt was beautiful. Couldn’t be happier with our purchase. The couch looks newer than it did the day we got it!”

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Posted 3 years ago

Thank you for the kind words! We're sure your agent, Melvyn would be pleased to know all went well :). Best, Samantha T. from CW.

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews