Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are in love with our new slip covers. They are perfectly stitched and so easy to put on. The look of the whole room has changed. 2 pink covers are fixed already, we only need to replace the 3rd one - cream color - and have the whole house refreshed. Thank you Comfort Works! Your work is top quality!”

Comfort Works 5 star review on 11th April 2020

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Posted 4 years ago

“Fab-u-lous covers. fitted my sofa like a glove Baggy old sofa looks like new. Delivered very quickly too. Excellent service thanks guys.”

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Posted 4 years ago

“Overall if you dont want to spend out for a new sofa and waste the one you have this is a great option. However do not expect and easy quick switcharoo from cover to cover. Our particular make sofa had to be taken apart to recover. The covers themselves have some heavily engrained fold Mark's from their journey to us. I'm sure in time they will fade. Also a few minor for issues the sofa pad covers are slightly too large and the side sofa covers were a nightmare to fit and I had to add some extra padding to fill some obvious puckering due to gaps where the fit was not snug. The part that covered the actual sofa body fitted great. We went for the tan leather so £400 not cheap. I think the fabric may have been the issue as it's not the easiest. However construction is great quality, I was fighting with the side arm covers for an hour to get them on and stuffed and in place and there was no seam issues or fear of the cover not being able to take the stress of being pulled into place. Zippers all good and strong. Overall I'm happy I couldn't have upgraded to a tan leather sofa for less then £400. However our sofa is against a wall and not the main one it's on the kitchen/diner. If it was more focal and more visible from each side I might have been less happy about the fit on the arms. I'm sure non leather covers fit a lot better and that the cover we have will settle in place in time with some use and time to soften. Overall great quality and a good service. New feet for the sofa are fab.”

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Posted 4 years ago

“We have a Nockeby 3 Seater and Chaise LEFT Ikea lounge which the cat had destroyed the covers After 3 years. But we wanted something a little nicer than the Ikea covers, which aren’t particularly great, hessian comes to mind. I liked the look of the velvet and went for the green. The covers arrived (3) later and went on quiet easy although took the two of to get them on. The difference is amazing in the look and comfort. No more scratchy Ikea lounge. I can’t recommend them more highly. I think our Ikea lounge is probably going to be with us a lot longer than original we expected. We have a ottoman which I plan to do in a contrasting colour later. Just a suggestion a few more colours in velvet would be nice (burgundy, yellow) , also the ability to mix and match up the velvet colour in one lounge would be cool too. Friends are thinking to do the same thing now with their Ikea lounges.”

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Posted 4 years ago

“Very happy with the service, communication and sofa covers, thank you!”

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Posted 4 years ago

“Leather armchair covers look great, arrived just as promised.”

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Posted 4 years ago

“This is my second Comfort Works purchase. The fabrics are luxurious and durable. The overall quality is good but the fit is a bit off this time. The covers are quite loose and velcro needs to be resewn to fit the couch better. I'm still happy with the results but I'm giving four stars because of the fitting. I still can't recommend these covers enough!”

Helpful Report

Posted 4 years ago

“The couch cover came in good time as promised. It appears to be of excellent quality. It was very hard to put on. I don’t know if it was a little bit too small, or if it simply needs some time to stretch out. We live the color.”

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Posted 4 years ago

“Would definitely order again from comfort works!”

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Posted 4 years ago

“Super Service, super Qualität. Alles bestens. Ich kann Comfort Works uneingeschränkt weiter empfehlen.”

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Posted 4 years ago

“Honestly expected the delivery to take longer under the circumstances (coronavirus and all that) but very excited to receive it in a matter of weeks. Our cover fits almost perfectly - a little less snug than the original, actually made it easier than the original to put on and doesn't look any different. As a result it feels like we bought a new sofa for a fraction of the price, in a colour that's a better fit for our home and a fabric that's a better fit for a two-badly-behaved-dogs family!”

Comfort Works 5 star review on 9th April 2020

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Posted 4 years ago

“Our new slipcover looks great! We have an IKEA Kramfors and its original leather had worn out. The new blue fabric for perfectly. It’s like having a new couch!”

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Posted 4 years ago

“I am so happy that I ordered this new cover for my Karlstad. Very happy! Love the Savannah Saddle fabric. Just saw I can order fabric to make extra throw cushions out of. The fabric was on back order so I had to pre-order. Was also surprised at how fast it arrived amidst COVID-19. Thank you!”

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Posted 4 years ago

“Comfort Works made me beautiful dining chair slip overs that fit perfectly! The process was easy and they made sure the dimensions were correct. Fantastic products and customer service!”

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Posted 4 years ago

“I love my new slip covers. I mixed up my order and ordered two different seams. I emailed them to correct it and they we vert responsive. The fabric I picked was backordered but they kept me up to date and it even arrived earlier than expected. My husband and I got them on pretty easily and it looks amazing! Great customer service and great product. I would for sure order from them again.”

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Posted 4 years ago

“I like it, it fits perfect and is exactly the color I envision.”

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Posted 4 years ago

“I am crafty with fabric myself so I will try to provide constructive criticism. The cover is made of a very thin fabric and lining with no padding in between. In this case the fit has to be somewhat tight to look nice. Well it is not. It is baggy and the face fabric bubbles over the lining as two layers are barely attached to each other. The real IKEA slip covers for this model are heavy, padded and able to keep this simple shape.”

Helpful Report

Posted 4 years ago

Hi Elena! We regret that this experience has not met your expectations. We have reached out to you via e-mail for further discussion on how we can assist in the matter. We look forward to hearing from you. Thank you!

Posted 4 years ago

“The custom sectional cover turned out better than expected!! The color is perfect and it fits so well! I couldn’t be happier! Thank you so much for the sofa cover and the great customer service!! I will defiantly recommend and come back in the future if we ever need anything!”

Comfort Works 5 star review on 8th April 2020

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Posted 4 years ago

“Love the covers the only thing I would change is I wish the Fabric for cushions on my side chairs were a little tighter. The stitching and fabric are beautiful.”

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Posted 4 years ago

“The covers are a little more loose than the original removable cover but that's not an issue for us. I think the couch looks great and we will definitely be ordering again. Thanks!”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews