Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,681 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another happy customer right here! Comfort Works has amazing customer service. I was expertly supported with my custom order of an article ceni ottoman and couch. They even helped with my shipping and delivery timelines! I do love my new signature velvet sand covers. This fabric is rich, warm, just so beautiful. They have been a nice update to my living room and feel great to relax on.”

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Posted 1 year ago

“I am so pleased with my slipcover! The customer service throughout the process was top notch and the final product is outstanding.”

Comfort Works 5 star review on 14th November 2023

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Posted 1 year ago

“I am astounded by the quality and service provided by this company! I am very wary when something seems too good to be true but the prices enticed me to give them a try. Communication with them is prompt and easy, the quality and presentation of the sample fabrics was fabulous. The samples came quickly and I had the good luck to have made my decision just as an unknown-to-me sale was coming up. I appreciate that the Martindale Abrasion test results are included with the samples - having worked all my life in the textile industry this info was very helpful in making my decision. I placed my order and the most perfect slip cover was delivered to me via Fedex in a week! The quality of the workmanship is excellent. I’m a professional seamstress and have made my own slipcovers and I wondered how these would be made. All internal seams are overcast, piping is well-made, stress points are top-stitched. This is an even better version of my original Pottery Barn slip cover for so much less than Pottery Barn is selling them for now and much nicer fabric than what Pottery Barn is now offering. I wash my slipcovers seasonally and this cover is large enough to allow for some shrinkage (washing instructions are included) but not so big that it looks baggy now. I’m so happy that I’m going to order another one in another neutral color.”

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Posted 1 year ago

Hi Ruthann, Thank you so much for the detailed feedback and praise! We're really thrilled and happy to hear that you're satisfied with our covers! We have conveyed your lovely feedback to our production team. We are truly grateful that a professional seamstress such as yourself appreciates our high-quality workmanship and understands the work that implies behind the seams to deliver perfect-fitted slipcovers :') We look forward to see you again! Best wishes, Lisa L - Comfort Works

Posted 1 year ago

“I love my new slipcovers! Beautifully made, customer service was excellent, and I received them in-time and in good order - would definitely highly recommend”

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Posted 1 year ago

“Cushions fit perfectly, & look pretty fab. Not real leather , but quite a good match. Yes am very happy and satisfied with this purchase. Excellent service , they arrived very quickly after ordering. Very efficient, many thanks.”

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Posted 1 year ago

“Ravie de ma commande. J'avais un peu peur que la housse ne s'adapte pas à mon canapé IKEA vieux de 15 ans, mais le résultat est parfait ! La qualité correspond à la description ! Livraison rapide et commande soignée. Les houses sont livrées dans une pochette.”

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Posted 1 year ago

“Perfecto como siempre, gran calidad y entregado con cariño. Se encargan del pago del Iva y de araceles de la aduana. Es la segunda vez que compro y repetire.”

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Posted 1 year ago

“Thanks…. all very best👍⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“La housse du canapé et celles des coussins sont de très bonne qualité. La couleur correspond à l'échantillon reçu. L'aide du service commercial a été précieuse pour le choix du tissus. Les housses s'adaptent bien, le velours est très confortable. Les houses sont en place depuis 5 mois, elles n'ont pas bougées. Je recommande et mon chien aussi !”

Comfort Works 5 star review on 12th November 2023

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Posted 1 year ago

“Fits great Looks great!”

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Posted 1 year ago

“I can't believe how fast it arrived and fit like a glove. Thank you.”

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Posted 1 year ago

“Amazing experience and fast delivery. Received my order in record time... literally ordered it on 11/2 and received it on 11/8. My 17 yr old Crate and Barrel Axis 2 Sofa now looks new again! The fit and fabric is perfect! After lots of research and several fabric swatches, I hit the go button and purchased the Performance Weave in Stone. Super happy with the quality, color, look and feel. I know I just received it, but so far I am loving my purchase :)”

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Posted 1 year ago

“Amazing service et and great quality fabric. The new cover was so well packed that once on the armchair it didn’t require any ironing and the fedex tracking was super helpful. My armchair is like new !!thank you so much!!”

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Posted 1 year ago

“quick and efficient delivery. the cover for our karlstadt sofa was better then the ikea one and easier to put on. we are supper happy.”

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Posted 1 year ago

“We are delighted with the Ektorp Jennylund replacement cover that we ordered. It fits perfectly and the craftmanship is amazing (it's actually nicer than the original IKEA cover that we replaced). I ordered on October 29 and Comfort Works got it to us in Los Angeles, Calif. by November 4. Amazing! I would definitely order another cover from them.”

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Posted 1 year ago

“This is the 2nd time that I've ordered from this company- Sulaica really helped get the right dimensions to fit my old PB Charleston Chair and a Half. To get a custom slipcover for less than 1/2 of what PB is charging is amazing, and shipping is extraordinarily fast from Australia to California (I think it was 3 days). I love my new slipcover, it really makes my ancient chair new looking again.”

Comfort Works 5 star review on 7th November 2023

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Posted 1 year ago

“Neuer Bezug für Karlstad 3er Sofa. Bezug passt sehr gut macht aus alt wieder ansehnlich und neu. Die Seitenteile sind nicht extra wie beim Original. Das ist auch besser da man zum waschen des Bezugs jetzt nicht mehr das Sofa zerlegen muss!”

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Posted 1 year ago

Hallo und vielen Dank für deine Bewertung! Wir legen bei unseren Bezüge besonders Wert auf die Nutzerfreundlichkeit – dazu gehört natürlich auch, es einfacher zu machen, wenn die Bezüge gewaschen werden sollen. Es freut uns daher, dass dir unsere Bezüge gefallen und wünschen viel Freude damit.:) - Simon von Comfort Works

Posted 1 year ago

“Afin de remplacer les housses d'un canapé IKEA (type Vaxholm) acheté il y a plus de 15 ans, j'ai commandé les échantillons puis un jeu complet de housse chez Comfort Works. Aucun souci de livraison, les dimensions sont totalement adaptées et le résultat est remarquable. A recommander.”

Comfort Works 5 star review on 6th November 2023

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Posted 1 year ago

“perfect fit, sturdy fabric, perfecly suitable colour, attentive people in sales. My couch - as if I bought it anew. I really liked my old couch and did not want anything else, but the original ikea fabric was getting yellowish, as it was 15 years old, so I needed to replace it. I can sew, but I preffered to buy this time, and I am more than satisfied, my family liked it very much as well.”

Comfort Works 5 star review on 5th November 2023

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Posted 1 year ago

“I ordered on the 30 October and received on the 3rd, impressed upon the speedy delivery. The quality and fit was perfect and I would recommended Comfortworks. Thank you so much”

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Posted 1 year ago

Comfort Works is rated 4.8 based on 4,681 reviews