Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“La couleur ne correspond pas tout à fait à ce que j'ai choisi.”

Helpful Report

Posted 4 years ago

“Very nice, high quality cover and easy to put on.”

Helpful Report

Posted 4 years ago

Hey Camilla! Thanks for your feedback and glad you like the covers -- I don't think the 30£ was a fine of any sort, as per our website there are import duties applicable but not payable upfront, as we aren't the ones who determine this value. On our side, what we are able to do however is that once you've paid the bill - just send a photo of the receipt over and we'll be able to reimburse it for you as part of our service :) Hope that helps!

Posted 4 years ago

“The covers fit perfectly and look great”

Helpful Report

Posted 4 years ago

“Straightforward and friendly :)”

Helpful Report

Posted 4 years ago

“Great quality covers for my old IKEA Allerum sofa. Sturdy zippers. The fit is nice and tight. Will be ordering again.”

Helpful Report

Posted 4 years ago

“Cover is great, just a little loose”

Helpful Report

Posted 4 years ago

Hey there! We are kinda bummed that the covers are not the perfect fit. We do have a 30-day Perfect Fit promise - let's see what we can do to help your covers achieve that look. Send us an email with a photo of the loose covers to info@comfortworks.com.au. Speak soon! x Ning from Comfort Works.

Posted 4 years ago

“無印のソファベンチに使用しましたが、純正カバーより装着もしやすく、質も良いです。自分の好きな生地、カラーパターンの組み合わせができて満足しています。また利用したいです。ありがとうございました。”

Helpful Report

Posted 4 years ago

“Delighted with my cover. It has given my old Ikea sofa chair a new lease of life.”

Helpful Report

Posted 4 years ago

“The new covers fit beautifully. The fabric is great and looks elegant. The shipping process and tracking was a bit confusing. The delivery times kept being pushed back. The times given are not reliable. But now the covers are here we are happy with the them. I would highly recommend Comfort Works.”

Helpful Report

Posted 4 years ago

“The sofa material is high quality! The fit is perfect. Our 10 yr old IKEA sofa looks brand new. This cover is nicer than the last 2 IKEA covers. Highly recommend Comfort Works”

Comfort Works 5 star review on 29th October 2020

Helpful Report

Posted 4 years ago

“Our Duresta 4-seat sofa was bought 10 years ago. It is comfy but sadly over a decade of abuse from cats, dogs & humans, it was looking old & tired. We needed either a new sofa or new covers. The structure is sound and at £2000 new, we did not relish buying a new sofa! One Google search later and we found Comfort Works. We ordered just as the Covid pandemic hit & have had to wait 7 months for the order to arrive. The delay was partly our fault as there was a mistake in the measurements at our end but the seamstress spotted it- amazing! They are clearly good at mathematics as well as sewing. Our order arrived today. The covers fit our sofa perfectly. Completely refreshed an otherwise excellent sofa. The material & workmanship is excellent. We will certainly get our next sofa covers from Comfort Works.”

Helpful Report

Posted 4 years ago

“Nous sommes enchantés de notre nouvelle housse de canapé. Le tissu est de bonne qualité, la coupe conforme à l’original. J ajoute que le service après vente est très performant et répond très rapidement aux questions.”

Helpful Report

Posted 4 years ago

“Je suis ravie de mes nouvelles housses pour mes canapés , elles sont trop belles, je les ai mise en 5 minutes chrono et le tissu est vraiment très doux et agréable. Je recommande fortement +++++++”

Helpful Report

Posted 4 years ago

“Our Ikea Stockholm cover arrived on Monday and we are beyond impressed! I’ve had this couch for 6 years and it looks like a brand new couch with these covers. The material is SO soft and the professional stitching really makes the couch look far nicer than the Ikea As Is couch that it is!”

Helpful Report

Posted 4 years ago

“Love my new slipcover! It gave new life to my old sofa! The turnaround time from ordering to delivery was exactly what they said it would be!”

Comfort Works 5 star review on 28th October 2020

Helpful Report

Posted 4 years ago

Hey Rebecca, looking really good! We love the accent pillows. :) Enjoy the slipcovers and stay safe. x Ning from Comfort Works

Posted 4 years ago

“Bravo,my new covers for my 10 year old ikea Ektorp 3 seater sofa bed,has just arrived,earlier than expected,free delivery to Ireland😍.l chose Performance Velvet Indigo,as we live in the countryside and have a few cats and children,great material, going to be so easy to keep clean but still likes brilliant. Fitted beautifully with little effort and has given this much loved sofa a new life.ordering was very smooth and l was kept informed by email,and l must say ,after looking around ,this was a good price,so thanks to all involved, such talent!thanks again from ireland.🥰K.Long”

Helpful Report

Posted 4 years ago

“New sofa slipcover arrived for my 12 year old Pottery Barn sofa - it looks FANTASTIC! The wrinkles will shake out, but the fit is perfect - thank you Tasha for taking the extra few emails to help me get just the right fit. Love it so much, that I've ordered a new cover for the chair and ottoman now too! Selection is Cotton Canvas Fog (in the room with the light it has a bit more blue tone to it than the sample - but it is exactly what I was looking for!)”

Helpful Report

Posted 4 years ago

“Received our 2nd sofa cover from Comfort Works. Very happy with how they dealt with our orders and communicated progress etc. Now our second cover is put on an older IKEA 2-seater and, like the previous one, it fits perfect! KUDOS to Comfort Works!”

Helpful Report

Posted 4 years ago

“I was a bit nervous about the measuring process so I asked several questions. Communication was quick and clear. It took a bit longer given the pandemic but, again, they kept in touch throughout the process. Let me know when it was complete and when it would be shipping. It arrived and fit great!”

Helpful Report

Posted 4 years ago

“I am so impressed with my Comfort Works slipcovers. I replaced the existing covers on my PB Comfort Sofa and Loveseat and it's like getting new furniture. They fit perfectly and putting them on was a breeze. The fabric is beautiful and comfortable. I can't recommend CW enough and look forward to purchasing more covers in the future.”

Helpful Report

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews