Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great fit for our sofa. Speedy delivery and reimbursed the customs charge with no quibble. Top service. Would highly recommend to anyone.”

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Posted 6 years ago

“Nice materials. Very good exchange in order to solve problems with shipping.”

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Posted 6 years ago

“Communication was spot on, and the cover is beautiful! The fabric and the craftsmanship are top notch. Excellent quality and a perfect fit for our PotteryBarn sofa! I couldn't be more pleased.”

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Posted 6 years ago

“helpful customer service & good product”

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Posted 6 years ago

“We were happy to receive our set of cushion covers we had ordered for our historic and ramshackle Ikea 'Friheten' sofa just before the Easter Days. We we were amazed at the quality of the textile and the the comparatively short time the order had needed to make it from Melbourne to Hamburg! We also appreciated the permanent email-contact throughout the whole ordering process. The sofa has considerably rejuvenated, and we will try Comfort Works again!”

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Posted 6 years ago

“Wenn es noch einen Stern geben würde, gebe es diesen von mir noch oben drauf. Wir sind wirklich begeistert - von dem ersten Kontakt an bis zur Lieferung. Vorbildliche Betreuung, super Kommunikation, sehr hilfsbereit, Top Verpackung, super Qualität und was uns wirklich aus den Schuhen gehauen hat - perfekte Passform - schlichtweg der Hammer. Unser EKTORP war vorher weiß mit blauen Streifen - 15 Jahre hat dieser Stoff gehalten, nun ist unser EKTORP rot und wir lieben es. Dem gesamten Team von COMFORT WORKS sei nochmals herzlichst gedankt - wir empfehlen diese Firma mit den besten Erfahrungen aus voller Überzeugung sehr gerne weiter. Axel & Melanie aus Hannover”

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Posted 6 years ago

“KLIPPEN HERRINGBONE PEBBLE This cover fits perfectly and is a beautiful fabric. The colour is fantastic and fits perfectly in our lounge room with water views. The service and communication of Comfort Works was amazing, They checked the sizing of this cover to ensure a perfect fit. The fabric and sewong quality are far superior to the original Ikea covers. I highly recomend Comfort works as a business. Their range of covers truly allows for your personal style and taste to be used in interior decorating freeing from the restrictions of limited shop bought sofa covers”

Comfort Works 5 star review on 4th April 2018

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Posted 6 years ago

Hi Nikki We're glad to hear that you love your new covers and are happy with our services too! Thanks for your review :)

Posted 6 years ago

“Great service, great product. I would recommend the company for its attention to detail & communication during the process.”

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Posted 6 years ago

Thanks for sharing that photo, Lynda! We'll be sure to relay your comments to the team too :)

Posted 6 years ago

“We ordered a set of three cushion covers to revive our old Ikea "Friheten" sofa and were amazed at the high quality of the textile, and the comparatively short period of time needed for shipping the whole thing from Australia to Germany. Thanks - and we will try again!”

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Posted 6 years ago

Thanks for your feedback and rating, Timo! Let us know if you have any questions.

Posted 6 years ago

“These guys are great! I bough an old oversized IKEA couch from a thrift store a couple of years ago for $80 (because why not?) and now it pretty much looks brand new. My slipcover is beautiful and fits perfectly, shipping was pretty much hassle free AND when there was a small issue (I entered in our zip code for shipping wrong) customer service went above and beyond to correct the issue. Ordering from Comfort Works has been the best online shopping experience I've had yet- I only wish that other companies would follow suite and making order online that painless. Thanks!”

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Posted 6 years ago

Hey Cassandra, thanks for sharing your comments and glad to hear that your sofa has a new look with our slipcovers now :)

Posted 6 years ago

“I am beyond satisfied and happy with the results of my cover. The material and color are perfect. It also fit so snug and perfectly ! Worth every penny . I will be back soon !”

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Posted 6 years ago

Thank you so much for your review, Luzelena!

Posted 6 years ago

“Me gustan mucho las telas, naturales y en colores muy agradables, buena calidad. Esta vez el pedido me ha tardado bastante más de lo que pensaba.”

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Posted 6 years ago

Gracias por sus comentarios, Angeles :)

Posted 6 years ago

“The slipcover we ordered is perfect for our Pottery Barn sectional. It is soft and well made. Thanks Comfort Works!”

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Posted 6 years ago

Hi Karen Thanks for your feedback! Any chance we can get some photos of your newly slipcovered sectional to share with the team?

Posted 6 years ago

“I ordered the white leather slipcover for Ikea Friheten sofabed. I love it! It took a bit of energy to put this on, but we definitely love the new look of our sofa. And since we have 2 pups, this leather material will make the sofa easy to clean. Thank you Comfort Works!”

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Posted 6 years ago

Hey Anna Happy to hear that your Friheten sofabed has a new look in leather :) We hope you and your pups are loving the new covers.

Posted 6 years ago

“We received our slipcovers today and are thrilled. They are great quality, fabric is soft and looks very durable, and my sectional looks brand new. It means a lot to me that I can get replacement covers for a discontinued IKEA product. Thank you so much!”

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Posted 6 years ago

Hey Nicola, Happy to hear that your new slipcovers are making your sofa look as good as new, and thank you so much for your feedback :)

Posted 6 years ago

“Always helpful and prompt in answering any questions. Quality of the work is excellent”

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Posted 6 years ago

Thank you for your review, Erifele!

Posted 6 years ago

“Love it!!!!!!!!!!!!!!”

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Posted 6 years ago

Thanks Brittany!!

Posted 6 years ago

“My cover fit PERFECTLY and the color was absolutely beautiful! I am beyond happy and satisfied”

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Posted 6 years ago

Thank you so much, Luzelena :)

Posted 6 years ago

“The staff at Comfort Works was wonderful to work with during the entire process. They kept in touch throughout the entire time and afterwards checked in to see if I was satisfied. The workmanship on my slipcovers was top notch and they look beautiful. I will be reaching out to them for future projects. I highly recommend Comfort Works!”

Comfort Works 5 star review on 27th March 2018

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Posted 6 years ago

Hi Sue Wow, that looks amazing! We love your decor style, and we're really happy to see that everything fits well and looks good :) We'll be sharing your positive feedback with the team, and thank you so much for your review.

Posted 6 years ago

“We were excited to put on your new velvet cover on our 10+ years old Ikea Karlanda sofa as soon as it was delivered. Not only did the cover fit perfectly, it gave our living room a whole new look- the new Karlanda matched very well with our purple velvet corner sofa. It was well worth the one month wait and we are extremely happy with the choice we made.”

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Posted 6 years ago

Hi HyungJin, Thank you so much for your review! Glad to know your old Karlanda sofa got a facelift with our products :)

Posted 6 years ago

Comfort Works is rated 4.8 based on 4,676 reviews