Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,674 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,674 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cover for our 15-year old IKEA sofa arrived early and is absolutely brilliant. It's like having a new sofa for a third of the price. Amazing.”

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Posted 3 years ago

Hey there, Tim! Thank you so much for leaving us such a great review. We're ecstatic to hear that you're enjoying your Karlanda's new look. Thank you again for trusting us with your covers and we wish you a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Perfect fit for my IKEA Ektorp furniture. Came as advertised and promised. Good quality.”

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Posted 3 years ago

Hey there, RD! Thank you so much for the kind words. We're so happy to hear that you're enjoying your new covers. Thank you again for choosing us and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“Housse conforme au canapé, très facile d'installation et très beau ! Le service après vente est très réactif si on a des question avant la commande Les échantillons sont top pour pouvoir choisir le tissu je recommande”

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Posted 3 years ago

“These are not inexpensive covers - so I really thought a LONG time before I purchased. Now having had them for awhile, I can say they were 100% worth the money. Such high quality and MUCH easier to put on than my original ones. Aside from the amazing Product, Niro G. and his team in customer service also went above and beyond to assist me. They helped verify I was ordering the correct covers (it's nerve wracking when things cannot be returned!!!). When sending pictures of my old couch they even noticed I have a cat. They gave me additional time to consider switching to the CLAWPROOF material. I am so glad I did - the cat and I LOVE IT and my whole couch is given a second life. Thanks again to this amazing team!”

Comfort Works 5 star review on 2nd November 2021

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Posted 3 years ago

Hey there, Linnea! Thank you so much for leaving us such a stellar review - your Nockeby looks absolutely stunning. We're so happy to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. P.S. Please send our love to your adorable kitty! :) - Mira from Comfort Works

Posted 3 years ago

“Super fast turnaround time. Very pleased with the couch covers. Great fit and lovely soft to touch velvety fabric. The colour green turned out better than expected.”

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Posted 3 years ago

Hey there, Regina! We can't thank you enough for the kind words. We're beyond ecstatic to hear that you're enjoying your Nockeby's new look. Thank you again for trusting us with your covers and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Amazing! Pottery barn replacement slipcovers are so expensive so it was a miracle to find a company that makes them for such a better price. Quality and fit are perfect!”

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Posted 3 years ago

Hey there, Amanda! Thank you so much for the kind words. We're so happy to hear that you're enjoying your PB York's new look. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“They did an amazing job with my sofa. Totally transformed the look and now it is pet friendly. Great customer service, very communicative. Highly recommend Comfort Works!”

Comfort Works 5 star review on 30th October 2021

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Posted 3 years ago

Hey there, Dina! We can't thank you enough for leaving us such a glowing review - your sofa looks absolutely stunning. We're beyond ecstatic to hear that you're enjoying your new covers. Thank you again for all your support, and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“My new covers arrived yesterday, and they are truly wonderful! They fit perfectly and are much easier to pull over the sofa and the cushions than the original one from Ikea. I especially like that now there's also fabric under the seat cushions, not just the naked sofa like it was before - it's much easier to keep clean! The fabric is soft and yet obviously robust. Also, I liked the small labels inside each piece that tell you which part they belong to :) My 20 years old sofa looks brand new now for such a small price, and I love it! My only regret is that I didn't do this much sooner.”

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Posted 3 years ago

Hey there, Heike! We can't thank you enough for leaving us such a thoughtful review. We're beyond ecstatic to hear that you're enjoying your Karlanda's new look. Thank you again for trusting us with your covers and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“Un grand bravo ! Mon canapé a une deuxieme jeunesse . Tissu,couleur,matière au top . Beaucoup d’echanges avant la confection , des personnes tres reactives !! Bref que du bonheur .’’ En plus livraison dans les Dom Tom que demander de plus ?”

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Posted 3 years ago

Bonjour ! Nous sommes heureux d'avoir pu vous aider à rénover votre canapé et fauteuil Bastide. Et nous ne pourrons jamais vous remercier assez de nous avoir laissé un avis aussi élogieux. Merci encore de nous avoir choisis et pour votre merveilleux soutien! :) Mathilde de Comfort Works

Posted 3 years ago

“I am thrilled with our new slipcovers. Although my original slipcovers were advertised as pet and kid friendly, I can already tell that my Comfort Works slipcovers will do a much better job. And SO much easier to clean. Everyone loves the smart charging feature. I will be ordering another set very soon! Why not have 2 colors to switch between?! So glad I found you!”

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Posted 3 years ago

Hey there, Kristin! We can't thank you enough for leaving us such a glowing review. We're over the moon to hear that you're enjoying your new covers. Thank you again for choosing us and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“Perfect quality! Thanks!”

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Posted 3 years ago

Hey there, Pelgrims! Thank you so much for the kind words - we're over the moon to hear that you're enjoying your Lillberg's new look :) - Mira from Comfort Works

Posted 3 years ago

“perfetto! grazie mille. Perfect, it's all okay!!!”

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Posted 3 years ago

Hey there, Michele! Thank you so much for the kind words. We're so happy to hear that you're enjoying your Goteborg's new look. Thank you again for trusting us with your covers and we wish you a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“La experiencia con Comfort Works fue genial. Han sido atentos conmigo y ha habido buen feedback. ¡El resultado del sofá ha quedado como nuevo! En la foto se puede ver el antes y el después. ¡Sin duda repetiré!”

Comfort Works 5 star review on 25th October 2021

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Posted 3 years ago

“I heard found out about Comfort Works on the Nick Lewis YouTube channel. I'm really pleased with my covers, they look great and have actually saved me money as I've been able to update a tired looking occasional chair rather than throwing it out. I am really impressed with the quality of the workmanship and finish, both were really high and much better than I was expecting for the price. The only slight downside, if you can even call it that, was that I wish I'd been patient enough to order samples before ordering the final product and perhaps I might have chosen a different colour but obviously this was my fault and not Comfort Works.”

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Posted 3 years ago

Hey there, David! Thank you so much for leaving us such a great review. We're beyond ecstatic to hear that you're enjoying your Lillberg's new look. Thank you again for choosing us and for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“this was the best experience! excellent customer service and a product that makes my whole space feel revived. I rarely write reviews but I had to share -it’s totally worth it and you’ll be happy with the fit and constriction of your cover!”

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Posted 3 years ago

Hey there, Sarah! We can't thank you enough for leaving us such a wonderful review. We're over the moon to hear that you're enjoying your sofa's new look. Thank you again for trusting us with your slipcover and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Amazing! I have two Pottery Barn York roll arm deep seat loveseats. Getting replacement slipcovers from PB right now is almost impossible (Feb) and super expensive. I found Comfort Works online and can't believe how easy the process was and how fabulous the result is! Every step - from fabric samples, measuring, photos and following the work in progress. Customer service is incredibly helpful and my covers arrived beautifully packaged and in great shape! The price is unbeatable. I highly recommend and I will order again!”

Comfort Works 5 star review on 22nd October 2021

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Posted 3 years ago

Hey there, Barbara! We can't thank you enough for leaving us such a thoughtful review - your loveseat is looking absolutely stunning. Thank you again for trusting us with your covers and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“Customer was wonderful! Item arrived exactly as described.”

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Posted 3 years ago

Hey there, Courtney! Thank you so much for the kind words - we're so happy to hear that you're enjoying your Baldwin's new look. Have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Great quality and fairly fast turnaround.”

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Posted 3 years ago

Hey there, Violetta! Thank you so much for leaving us such a wonderful review. We're thrilled to hear that you're enjoying your Soderhamn's new look and wish you an amazing day ahead :) - Mira from Comfort Works

Posted 3 years ago

“As good as expected, very nice!”

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Posted 3 years ago

Hey there, Vogt! Thank you so much for the kind words - we're so happy to hear that you're enjoying the new armrest covers :) - Mira from Comfort Works

Posted 3 years ago

“I love my new covers for my Ikea Kramfors couch. This is my second Comfort Works order and once again I am so impressed! They fit perfectly, the price is right, and the material is high quality. I had my last set of CW covers for 10 years - I'm sure these will last just as long. Thank you CW! Worth every penny.”

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Posted 3 years ago

Hey there! Thank you so much for leaving us such a stellar review. We're over the moon to hear that you're enjoying your new covers, just as much you did your last. Thank you again for trusting us with your slipcover and for your continued support! :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,674 reviews