Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering, kept well informed and the product arrived on schedule. Very impressed with the product. Good quality, easy to fit and matched the description well. Would recommend this company.”

Helpful Report

Posted 3 years ago

Hi Julie, happy to hear you're satisfied with your new Karlstad slipcovers! Thank you for the kind words and support. We truly appreciate it! :) - Niro from Comfort Works

Posted 3 years ago

“... hat alles sehr gut geklappt. mails/nachfragen wurden umgehend, kompetent und freundlich bearbeitet. lieferung problemlos nachverfolgbar. qualität echt top. würde ich jederzeit empfehlen und wieder machen ... liebe grüße”

Comfort Works 5 star review on 26th March 2021

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Posted 3 years ago

“Arrived earlier than expected and it was a perfect fit for my ikea tylosand couch thank you so much comfort works I will be ordering again soon”

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Posted 3 years ago

Hi Mark, happy to hear your Tylosand slipcovers work great! Thank you so much for your support and looking forward to assisting you again! :) - Niro from Comfort Works

Posted 3 years ago

“Loved the material!”

Helpful Report

Posted 3 years ago

Hi Catherine, glad you love your Cotton Canvas slipcovers. All of our fabrics are personally handpicked by the team from our trusted suppliers. Happy you love them too! :) - Niro from Comfort Works

Posted 3 years ago

“much cheaper than ordering replacement slipcovers from Pottery Barn. Love them”

Helpful Report

Posted 3 years ago

Hi Susan, thank you for your kind words and support! Glad you love the slipcovers! :) - Niro from Comfort Works

Posted 3 years ago

“Thoroughly pleased with the color, and quality of my new couch covers, for an Ikea couch no longer sold directly in the US. Shipping was fast and efficient, would recommend.”

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Posted 3 years ago

Hi John, thank you for your kind words and glad you love your Norsborg slipcovers :) We're happy to be able to revive them entirely! - Niro from Comfort Works

Posted 3 years ago

“Ordered the slipcover and was pleasantly surprised by the quality and workmanship. Higher quality than the name brand previously purchased. The arrival was sooner than another name brand company.”

Helpful Report

Posted 3 years ago

Hi Michelle, the slipcovers for your Pottery Barn set looks great with your new Cotton Canvas fabric! Thanks again for choosing us and for your wonderful support. We're happy we've revived yet another sofa! :) - Niro from Comfort Works

Posted 3 years ago

“You know how Comfort Works made me happy? By delivering exactly what we ordered and then some. We are thrilled with our sofa cover. It looks and feels brand new. Thank you for your excellent service. The photo tells it all. The color we close is Everyday Tweed Grey. LOVE IT! Thank you,Comfort Works for your exceptional work on the fit and look, the excellent communciaction and the prompt delivery once it was done and ready to be shipped.”

Helpful Report

Posted 3 years ago

Hi Susan, your new Kivik slipcovers look amazing! Thank you again for taking the time to write us a review and for the wonderful support. We'll be sure to share this with your agent Omar, I'm sure he'll be thrilled. Glad to see we've revived another set of sofas! :) - Niro from Comfort Works

Posted 3 years ago

“My IKEA Ektorp slip covers needed major help! With cats in the house and 15 years of wear and tear in the TV room it was pretty embarrassing to say the least. I searched online for new furniture and voila! I discovered Comfort Works, got my samples, ordered CAT Protected material (how awesome is that?) and my new covers arrived yesterday. What was immediately clear is the quality of the workmanship and perfect fit!!! I saw one of our little rascals try to scratch at the side and gave up. Too funny. I loved the clear and friendly and proactive communication with customer service. We are so thrilled we are looking at our next project with Comfort Works. Worth every penny!”

Helpful Report

Posted 3 years ago

Hi Linda, we're glad to know we revived your Ektorp sofa and that you're satisfied with your new slipcovers! Our seamstresses would be so happy to hear this. Thank you again for taking the time to write us a review and most importantly for the wonderful support. We look forward to working with you again! :) - Niro from Comfort Works

Posted 3 years ago

“The process was so easy and customer service kept us updated the entire time on the process. For a made to order item the time it took was very reasonable. There were no issues with shipping. The item itself is beautiful and fits like a glove! We feel like we have a brand new couch and are so happy.”

Comfort Works 5 star review on 24th March 2021

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Posted 3 years ago

Hi Melissa! Your new velvet slipcovers look great on your Kramfors! Thank you again for writing us a wonderful review and for your support :) - Niro from Comfort Works

Posted 3 years ago

“Fits well and looks great.”

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Posted 3 years ago

Hi Roger, thanks for your feedback. We'll share this with your agent Jun, as well and I'm sure he'll be pleased to know. Thank you again for your wonderful support! :) - Niro from Comfort Works

Posted 3 years ago

“Wir sind sehr zufrieden mit der Qualität des Produkts, so dass wir noch Kissenbezüge nachbestellt haben! Zudem ein super Kundenservice, sehr freundlich und zuverlässig! Sehr zu empfehlen!”

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Posted 3 years ago

Wow - das sieht absolut perfekt aus! Es freut mich riesig, dass du mit unseren Bezügen und dem Service zufrieden bist! Viele Grüße, Simon

Posted 3 years ago

“De la commande à la livraison, tout s'est bien passé. On verra la tenue du tissu dans le temps. Merci”

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Posted 3 years ago

Merci pour vos avis. Nous sommes très heureux que vous soyez satisfait! :) Belle journée à vous. Mathilde de Comfort Works

Posted 3 years ago

“Amazing product, and amazing service.”

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Posted 3 years ago

Hi John, thank you for your kind words! We're happy you're satisfied with your new Kramfors slipcovers! :) - Niro from Comfort Works

Posted 3 years ago

“Replacement Ikea Henriksdal chair covers are excellent quality and fit.”

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Posted 3 years ago

Hi Steven, thanks for your great feedback and support! The slipcovers of the chairs look great! Almost look upholstered ;) - Niro from Comfort Works

Posted 3 years ago

“I ordered a slip cover for an Ikea Friheten couch - I ordered the fabric samples first to get an idea of choice, and then also took the suggestion of spilling stuff on the samples and seeing what washed out the best. The customer service is good, the process was smooth sailing, and I am very happy with the result (and marks clean off it really easy, much easier than the original cover)! Highly recommend.”

Helpful Report

Posted 3 years ago

Hi Eve, thanks so much for your kind feedback on our fabric. Glad you're happy with your new Friheten slipcovers and thanks again for your wonderful support :) - Niro from Comfort Works

Posted 3 years ago

“Service et qualité sont au rendez-vous, c'est parfait !”

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Posted 3 years ago

Merci pour vos avis. Nous sommes très heureux que vous soyez satisfait! :) Belle journée à vous. Mathilde de Comfort Works

Posted 3 years ago

“Société que j'ai découvert en voulant refaire mes housses de canapés maison du monde. Rashi a été très prévenante pour les conseils et les prises de mesures sont vérifiés . Je conseille vivement .”

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Posted 3 years ago

Merci pour vos avis. Nous sommes très heureux que vous soyez satisfait! :) Belle journée à vous. Mathilde de Comfort Works

Posted 3 years ago

“I LOVE my chair covers! They arrived earlier than expected and I was not atall disappointed with the colour or quality. They really made me smile, particularly when I saw the Hello labels inside telling me which bit belonged where 😊. My covers have made two very old little armchairs look like new and complement my new kitchen perfectly. Thank you Comfort Works! As soon as I can afford it, I will be ordering another set of covers in a different colour.”

Comfort Works 5 star review on 23rd March 2021

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Posted 3 years ago

Hi Susan, thank you so much for your wonderful feedback! Our agent Melvyn also mentioned you've been so lovely to work with. Your armchairs look great and as good as new :) Thanks again for the great support, our seamstresses will definitely be pleased! - Niro from Comfort Works

Posted 3 years ago

“Bestellung, Abwicklung, Lieferung, Qualität und Passform alles Perfekt!”

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Posted 3 years ago

Der Bezug sitzt wie angegossen und sieht echt super aus! Wenn du zufrieden bist, haben wir alles richtig gemacht :)

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews