Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second cover I have bought from Comfort Works. Great quality and service. I definitely recommend them.”

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Posted 6 years ago

Hi Lyn, Glad to hear your covers have been received and fit well :) And thanks for your feedback.

Posted 6 years ago

“Easy to slip on the covers. The fabric quality is great as well as the craftsmanship. We are very happy with the product.”

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Posted 6 years ago

Thanks for the rating, Lisa!

Posted 6 years ago

“The package was very neat and compact making use of the wonderful Royal Mail delivery service,with a cloth bag protecting the cushion covers with a nice note with my name on it”

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Posted 6 years ago

Thanks for your review, Alison!

Posted 6 years ago

“azienda molto seria! ho ordinato un copridivano e nel giro di 15 giorni è arrivato, tessuto molto bello e resistente colore come da descrizione personale gentilissimo e disponibile di sicuro acquistero' altri prodotti! grazie!”

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Posted 6 years ago

Grazie mille, Sabin!

Posted 6 years ago

“Good quality and very good Customer Service!”

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Posted 6 years ago

Thank you, Vera :)

Posted 6 years ago

“Super Qualität, top passgenau. Empfehlenswert. Danke.”

Comfort Works 5 star review on 12th September 2018

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Posted 6 years ago

Thank you, Peter :)

Posted 6 years ago

“God quality fabrics, covers fit snugly, serviceminded staff, and delivery worked just fine :)”

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Posted 6 years ago

Hey Stine, glad to hear you liked our product and thanks for the feedback!

Posted 6 years ago

“Superb product. Most pleasant firm I've ever dealt with. Will definitely use again and again.”

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Posted 6 years ago

Thanks for the rating, Laura! Have a lovely weekend.

Posted 6 years ago

“I was very happy with my order from comfort works! The color and fit were exactly what I expected and it arrived earlier than I expected.”

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Posted 6 years ago

Thanks for your rating, April :)

Posted 6 years ago

“Covers look great. Amazing service. Thank you for saving us from having to by a new couch.”

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Posted 6 years ago

“Service and product were very good. The covers fit exactly. I'm happy with my 'new' sofa that is actually 5 years old.”

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Posted 6 years ago

“great fabric, well made, quick delivery and excellent customer service. one of the best companies I have dealt with.”

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Posted 6 years ago

Thanks so much for the review, Nick!

Posted 6 years ago

“Now that I've had these covers for a couple of months I have to say that I'm very happy with the quality. I do plan to buy more of them. My only complaint is some of them felt a little lose (slightly too big) on my cushions, but not too painfully obvious to those who sit on them.”

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Posted 6 years ago

Hi there Rob, it seems that you're facing this issue because your cushions have been compressed over time and hence, the covers seem a bit loose. You can alleviate this issue by putting your cushion inserts out in the sun to decompress and the covers should fit nicely.

Posted 6 years ago

“1. Products fit exactly what I need. 2. Easy and user-friendly website for client experience in selecting and browsing. 3. Reasonable pricing (saving me not to buy a new sofa) 4. Clear delivery flow. 5. Very comfortable shopping experience.”

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Posted 6 years ago

Hi HW, thank you for your review!

Posted 6 years ago

“I wanted a new, yellow sofa and ordered one from an online company. Thankfully, someone posted the same model they had bought and it was absolutely aweful in real life. So, instead, I turned to finding a new cover for my Karlstad. I am absolutely over the moon! Gorgeous colour and fit. I also ordered the tufting kit and now have an absolutely stunning sofa and have saved over £800!”

Comfort Works 5 star review on 4th September 2018

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Posted 6 years ago

Hey Annemarie, That looks amazing! Thanks so much for your review and sharing your experience publicly :) Let us know if you have any questions.

Posted 6 years ago

“To be honest I was a little apprehensive about ordering sofa covers off the internet from abroad. But the whole process has been easy , quick and I’m thrilled with them. They arrived beautifully packaged and fit far better than my original ikea ones !”

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Posted 6 years ago

Hey Suzanne, Glad to see your Tomelilla sofa looks as good as new again, and thank you for sharing your photo with us :)

Posted 6 years ago

“Slipcovers are a fantastic fit and make my IKEA Ektorp sofa bed look brand new. The product and service exceeded my expectations.”

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Posted 6 years ago

Hey MJ, Thank you so much for the review! Hope you had a lovely weekend.

Posted 6 years ago

“Great service very efficient with communication and great product highly recommend”

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Posted 6 years ago

Thanks for the rating, Blake! We at Comfort Works hope that your sofa is looking as good as new again :)

Posted 6 years ago

“I am absolutely THRILLED with our new sofa and chaise cover from Comfort Works. I can honestly say you get what you pay for - and what we got is a gorgeous, soft, fits-like-a-glove cover for our IKEA Kivik sofa and chaise. It actually fits better, looks better, and feels better than the covers IKEA sells, and I *love* IKEA. I can't recommend this place enough. It is worth every penny.”

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Posted 6 years ago

Hi Lindsay. Thank you for leaving us a review and we love that you love our covers. Hope to see you again for your second set of covers.

Posted 6 years ago

“Working with Rashi was amazing. She really helped me with all the measurements for my sofa bed. I can’t say enough about the company. Linda Stewart”

Comfort Works 5 star review on 28th August 2018

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Posted 6 years ago

Thanks so much for your review and kind words, Linda! We'll be sure to relay your comments to Rashi as well. Let us know if you have any questions anytime.

Posted 6 years ago

Comfort Works is rated 4.8 based on 4,676 reviews