Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very happy with the product and service we received from Comfort Works. The couch covers we purchased fit as well, or possibly even better, than the original ones. Chuck was very helpful and also very conscientious, taking extra time and effort to confirm measurements in order to ensure the best fit possible. We would not hesitate to order from this company again.”

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Posted 6 years ago

“Hi! I got my sofa cover which fits perfect, so it was great chance to be able to have a "new" sofa, to my old ikea sofa by buying the new cover!! The only bad news was that I was sure every cost was included, instead I had to pay Italian customs, which in the end cost 39 euros for a sofa cover with shipment included of 139 euros. So in proportion, it was a lot of money...”

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Posted 6 years ago

“I just received my second slipcover for my IKEA Nikkala sofa! The first one has lasted more than 8 years but I wanted a second one to switch while I launder the other. They fit like a glove, are durable and easily washed in warm water and air dried! I will be ordered a 3rd one soon! You won’t be disappointed!”

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Posted 6 years ago

“Delivery was fast. Fabric quality and color was what I expected from the photo. The size is just in shape. Myself and my husband really enjoy the new fabric and color. I also advertized to my relatives that you can change the sofa cover if you like. We already thinking of changing other color for summer season.. :-)”

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Posted 6 years ago

“I am very impressed by the quality and the fine craftsmanship of the cover set. I have no problem at all fitting onto the sofa. Thank-you for adding colour to my space! I shared your website on my social media in case my friends are thinking of having their sofa makeovers. :)”

Comfort Works 5 star review on 22nd April 2018

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Posted 6 years ago

“I received my new white covers for my two Potterybarn comfort sofas yesterday, and they are perfect. The communication was excellent throughout the process, and I received them four weeks after I had put in the order, which was a week earlier than expected. The fabric is great, and they fit better than my original covers did! I would definitely use them again and highly recommend them.”

Comfort Works 5 star review on 21st April 2018

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Posted 6 years ago

“We bought replacement sofa covers for our Tylosand sofa bed and two-seater. Honestly didn’t know what new covers could achieve when the sofas themselves are about 10yrs old and heavily used. The original covers were in very bad shape but the whole thing was looking pretty tired and old. The new covers arrived about 4 weeks after ordering and we put them on without much difficulty (only issue - base boards were a very tight fit). The finished product? Our sofas literally look as good as new. Their shape and sturdiness and fit are fantastic. Never expected such a good result by just changing the exterior. Thank you very much Comfort Works!!”

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Posted 6 years ago

“The BEST customer service - thank you!!!”

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Posted 6 years ago

“The item was exactly as described and the color matched perfectly. Communication was great and I was made aware of every step along the way. Shipping was quick as well.”

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Posted 6 years ago

“Order arm protectors for my new sofa to keep the cat from scratching. The color is a very close match to the sofa and they fit really well. So far they are doing the job I bought them for. I would definitely buy again”

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Posted 6 years ago

“I ordered leather cushion covers. The leather is super soft! And the color a great match! But somehow it was not the same “type” of leather as the original sofa(which was a thicker, stiffer leather), so the sofa did not look as “shaped/streamlined” in the new covers, and does not look as nice as the original. The quality and customer service however is five stars!”

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Posted 6 years ago

“From the website options, to ordering, to customer service, everything was truly comprehensive and straightforward. The product itself looks great. I had some concern about some of the edges being too large, but now that it's on, it's not visible in any significant way (as in, I cannot tell what my issue was). All things considered, this worked out great for me.”

Comfort Works 5 star review on 20th April 2018

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Posted 6 years ago

“Great workmanship and the fabric is so comfortable. Love the new look of my sofa now. Thank you Comfort Works!”

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Posted 6 years ago

“Excellent service, excellent fabric”

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Posted 6 years ago

“Easy to use website! Excellent communication throughout the process, keeping me informed of when my slip covers were expected. Most importantly, the covers look and fit terrific....better than the originals. Excellent value for the money. Thank you?”

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Posted 6 years ago

Hello Patricia, thank you for your feedback! Let us know if you have any questions :)

Posted 6 years ago

“First I was doubtful about how Comfortworks would have been able to satisfy my customer's needs in replacing the cover of my Ektorp sofa bed. But, when the package was opened after the cover delivered directly to my Italian house from the Far East lands, I was happy with the quality of the product, the good fabric and perfect handmade work done. Perfect service, perfect product. exactly in line with my expectations, if not superior to. I will try other colours and fabrics option to renew all my Ikea sofas collection. Thx a lot, Vittorio from Rome (Italy)”

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Posted 6 years ago

Hi Vittorio, Good to hear your new slipcovers look good and fit well, and thank you for taking the time to leave a review

Posted 6 years ago

“Niet alleen de hoes van de bank netjes op tijd helemaal naar Nederland, maar de klantvriendelijkheid van dit bedrijf is erg groot. Heel sympathiek en prettig informeel. Ze antwoorden snel als je vragen hebt, wel rekening houdend met het tijdverschil natuurlijk. Ik raad dit bedrijf zeker aan anderen aan, die een hoes voor een bank of stoel zoeken.”

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Posted 6 years ago

Bedankt voor je feedback, Caroline :)

Posted 6 years ago

“Covers for my ikea manstad fit perfectly Easy to wash if needed. Happy with the new living room look and the many options I had to pick from. Great customer service!”

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Posted 6 years ago

“Delivered a well may product that fit my couch perfectly.”

Comfort Works 5 star review on 17th April 2018

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Posted 6 years ago

Hey Jessica Thanks so much for your feedback and for sharing the photo of your newly re-slipcovered Kramfors sofa :)

Posted 6 years ago

“The cover fit like a glove. It made an old Ikea sofa look like a million.”

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Posted 6 years ago

Comfort Works is rated 4.8 based on 4,676 reviews