Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process, great communication and the slip covers are perfect. Even the packaging was top notch. Highly recommend.”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for your kind words, and we hope you enjoy your Lillberg's fresh, new look for all the good times ahead :) - Mira from Comfort Works

Posted 3 years ago

“I have ordered two covers for Ikea furniture and then an additional arm covers a bit later. I started by ordering the fabric samples which was super helpful! I am an artist and seamstress ....the fabrics are high quality, the craftsmanship is just great and the covers are truly made to fit. Friendly company with a good product..nice doing business with you:!”

Helpful Report

Posted 3 years ago

Hey there! Thank you for leaving us such an amazing review. We're beyond ecstatic to hear that your experience with us was nothing short of pleasant. Thank you so much for your kind support, and we hope you enjoy your sofa's new look :) - Mira from Comfort Works

Posted 3 years ago

“This company is fabulous! I was heart sick when i learned that IKEA was no longer making the EKTORP slipcovers for their funiture. I was just looking for a generic one to put on my ottoman when my daughter told me about this wonderful company COMFORT WORKS. They make all sorts of IKEA slipcovers and they look exactly like the original. They also fit perfectly. I will not hesitate to call on them again for all of my IKEA furniture covers! Thank you so much!”

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Posted 3 years ago

Hey there, Jeni! Thank you so much for taking the time to leave us such a great review. We can't tell you how much we appreciate your support, and we hope you enjoy your slipcovers for a long time to come! - Mira from Comfort Works

Posted 3 years ago

“I just received my new IKEA replacement chair cover. In beautiful grey velvet. Well made and fit like a glove. Perfect 5 star recommendation.”

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Posted 3 years ago

Hey there, Jennifer! Thank you so much for taking the time to leave us such a glowing review. We hope you enjoy your slipcovers for many good times ahead :) - Mira from Comfort Works

Posted 3 years ago

“Comfort Works was a pleasure to work with. Sulaica worked with me every step of the way to ensure our sofa and ottoman looked brand new. Our guests still cannot believe that the couch is slip covered. I am really delighted with the outcome and would recommend Comfort Works to anyone looking to refresh old furniture.”

Comfort Works 5 star review on 25th June 2021

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Posted 3 years ago

Hey there, Madeline! We'd like to say a massive thank you for leaving us such a wonderful review. Your sofa and ottoman are looking absolutely stunning! Thank you again for your kind words and continued support :) - Mira from Comfort Works

Posted 3 years ago

“Die Lieferung war unerwartet rasant! Toll! Das Produkt wirkt wertig und stabil. Die Kundenbetreuung ist sehr beflissen, man wird durchgängig betreut. Ich bin mehr als zufrieden!”

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Posted 3 years ago

Lieben Dank für deine Rückmeldung und viel Freude mit den Bezügen!

Posted 3 years ago

“Very nice fabric and the whole delivery process is sweet and informative!”

Helpful Report

Posted 3 years ago

Hey there, Aron! We're beyond elated that your experience with us was nothing short of pleasant. Thank you so much for all your trust and support and we hope you enjoy your new slipcover for many times to come :) - Mira from Comfort Works

Posted 3 years ago

“So happy I came across this website! So many options for covers for our Nils chairs from ikea. They're like brand new now! Claw proof velvet is so soft and looks fantastic! So satisfied.”

Helpful Report

Posted 3 years ago

Hey there, Josue! Thank you so much for taking the time to leave us such an amazing review, we're delighted to hear that you are enjoying your new covers. Thank you again for choosing us, and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“The slipcovers we received for the new couch were absolutely beautiful and fit incredibly well; our ten-year-old, very well used couch looks virtually brand-new with a beautiful new fabric. It took a little back-and-forth with CW to get the correct measurements for our (no longer in production) couch, but the customer service was exceptional and we have been beyond pleased with our purchase!”

Comfort Works 5 star review on 22nd June 2021

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Posted 3 years ago

Hey there, Tim! We'd like to say a massive thank you for leaving us such a wonderful review, your Pottery Barn sofa looks absolutely stunning! Thank you so much for all your support, and we're over the moon to hear that you're enjoying your new slipcover :) - Mira from Comfort Works

Posted 3 years ago

“The service was fast and friendly! They worked with me to ensure I got the right slip covers for my sofa. Shipping was fast and trackable through FedEx. When the slip covers arrived I was so pleasantly surprised! They fit perfectly and they are well made. Fabric is high quality too. I would definitely buy from again!!!”

Helpful Report

Posted 3 years ago

Hey there, Laura! Thank you for leaving us such a great review. It was a pleasure working with you, and we're so happy that your experience with us was nothing short of pleasant. Thank you again for your continued support, and we hope to see you again soon :) - Mira from Comfort Works

Posted 3 years ago

“Coupe des housses parfaite. Très beau tissu.”

Comfort Works 5 star review on 17th June 2021

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Posted 3 years ago

“perfect fit for my IKEA sofa. Good cotton fabric . The delivery was perfectly on time Thank you very much”

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Posted 3 years ago

Hey there, Chauvet! Thank you so much for the kind review, we are beyond elated to hear that your experience with us was nothing short of pleasant. We hope you enjoy your new slipcovers, and have a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Estoy encantada, fundas a medida con tejido de calidad. Merece la pena !!!!”

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Posted 3 years ago

“My second purchases arrived in a most timely fashion and fit perfectly”

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Posted 3 years ago

Hey there, Deb! Thank you so much for all the support, and for trusting us with your slipcover. We're delighted to hear that your experience with us was nothing short of pleasant :) - Mira from Comfort Works

Posted 3 years ago

“DO NOT BUY 1 YEAR LATER WE HAVE RUINED SOFA WAIT TO REVIEW THIS COMPANY I ordered my covers in March 2020 and they arrived a month later. At first we were happy but then we noticed sections of the sofa had faded - we live in London and it had only been a year of owning the covers which we bought in grey. I emailed them and they said the fabrics were not tested against light and the fading is not covered by the warranty and would offer me 15% off to buy more covers. The fading was very dramatic and i have never experienced a fabric fading so fast. No other sofa we have had has done this neither has any other furniture in the living room. We have offered to send this faulty product back for a full refunded as a product that cannot be near any sun included the limited sun we get in london is not worth the cost as the sofa looks awful”

Helpful Report

Posted 3 years ago

Hi Annajane, We are sorry to know that you are unhappy with your slipcovers. While we cannot account for your other furniture (which aren't from Comfort Works), we do stand by our products and are always ready to rectify any manufacturing/workmanship errors present via replacements FOC. However, the fading in this case was caused by poor placement of the furniture in harsh direct sunlight and UV exposure- none of which are manufacturing defects nor covered by our warranty as we have no control over these circumstances. The discount offered to you is in good faith and we sincerely regret that this was not agreeable to you. In any case, our agent will be in contact with you and we hope to reach an amicable solution. Wishing you well always :) - Naomi from Comfort Works

Posted 3 years ago

“Amazing service and quality. The sofa cover fits perfectly and my 12 years old sofa turned new instantly!”

Comfort Works 5 star review on 16th June 2021

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Posted 3 years ago

Hey there, Ali! Thank you for taking the time to leave us such a wonderful review, your Kramfors looks amazing. We hope you enjoy your sofa's fresh, new look :) - Mira from Comfort Works

Posted 3 years ago

“Customer service helped me positively identify the couch model and size for an accurate order. Delivered 5-weeks after order from Aus to US. Fit surprisingly perfect with no issues. Refit an IKEA Norsborg 5-seat sectional.”

Comfort Works 5 star review on 15th June 2021

Helpful Report

Posted 3 years ago

Hey there, Dan! Thank you so much for the kind words, your Norsborg looks absolutely stunning. We'll definitely pass the message on to our team. Thank you again for choosing us, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 3 years ago

“We have an older Pottery Barn sectional couch. Much to our dismay we discovered Pottery Barn was no longer making replacement slip covers for this model. Happily we discovered Comfort Works. They provided a terrific set of slipcovers that fit perfectly and at a very reasonable price. We're planning on ordering a second set in a different color just so we can swap out the look in our family room occasionally.”

Helpful Report

Posted 3 years ago

Hey there, David! Thank you so much for taking the time to leave us such a great review. We're stoked to hear that your slipcovers were to your liking, and we hope you enjoy them for many times ahead. Thank you again for your continued trust and support :) - Mira from Comfort Works

Posted 3 years ago

“Altamente recomendable, un 10 en todo, fundas perfectas de gran calidad, presentación muy cuidada y magnífica atención al cliente, rapidez de entrega...habéis superado mis expectativas. He salvado mi sofá, y ahora es nuevo, más original y con más estilo que antes!!! Muchas gracias!!!”

Comfort Works 5 star review on 13th June 2021

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Posted 3 years ago

“Nous sommes si contents de la qualité de la housse ! ´Le rendu est canon et notre salon revit. Nous aurions du commander avant !”

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Posted 3 years ago

Bonjour Payet et merci pour vos commentaires ! Nous sommes très heureux que vous soyez satisfait ! Merci pour votre soutien :)

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews