Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très bien. housses reçues parfaites, très belles . Attention à la commande pour le canapé kramfors 3 places il s'agit du prix pour un lot de 2 housses de canapé et non un... Du coup j'ai commandé 2 fous 2 housses ! Très bonne communication avec le site.”

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Posted 5 years ago

“Excellent quality and a real makeover for our chairs. Very pleased with the support from the company and the speedy delivery. We recommend this firm highly.”

Comfort Works 5 star review on 18th October 2019

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Posted 5 years ago

“The fit was beyond perfect, it fit better than the actual Ikea covers that come with the couch. Very happy with the quality of the material as well it's better than the material Ikea uses. So far I believe that Comfort Works is going to last for a while. Thank you for your craftmanship on the covers.”

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Posted 5 years ago

“I was amazed at the quality of our new cover for our IKEA couch!!! If you are on the fence with ordering one, I encourage you to move forward. You won’t regret it!! Excellent customer service and the product is better than the original!”

Comfort Works 5 star review on 17th October 2019

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Posted 5 years ago

“Very happy with my sofa covers, they were easy to press and fit well. Love the feel of the material, very soft and the colour just right!”

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Posted 5 years ago

“I love my IKEA chairs. They are super comfortable but I really disliked the fabric. These slip overs fit beautifully! And are so easy to put on, I might have to buy multiple colors.”

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Posted 5 years ago

“Nous sommes très contents du résultat, la qualité est au top ! Merci pour le suivi commercial également qui à su répondre à mes questions rapidement.”

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Posted 5 years ago

“It took about 2 months and some measuring and remeasuring, but it was all worth it. The slipcover fits beautifully. Their communication was excellent and I am very pleased. I lccwould definitely recommend Comfort Works. P.S. Murphy likes it too!”

Comfort Works 5 star review on 13th October 2019

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Posted 5 years ago

“Really impressed with the whole service, from all the samples to the finished product. Has really given our 25 year old sofa new life!!”

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Posted 5 years ago

“Great to do business with. Excellent communication and great item, well,packaged. Thank you”

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Posted 5 years ago

“I'm really satisfy with the results beautiful material and perfect fit for mine armchair thanks for that”

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Posted 5 years ago

“Excellent customer service from start to finish.”

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Posted 5 years ago

“Amazing. Just got a new cover for my old IKEA sofa and wow it is soooo beautiful. I highly recommend them. :) Thanks guys.”

Comfort Works 5 star review on 10th October 2019

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Posted 5 years ago

“The cover was super easy to order, arrived promptly and the fabric quality is better than I expected. I love the soft gray Fog color and clean cotton canvas.”

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Posted 5 years ago

“Ikea covers were difficult to remove but were much easier to replace. The product is clean and I like the color. First of all, the USB space is very convenient and satisfying! Thank you for making me pretty.😘”

Comfort Works 5 star review on 3rd October 2019

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Posted 5 years ago

Dear Ji-Hye, thanks for leaving us such a wonderful review. We are thrilled that you loved your Nockeby slipcovers in Kino Oatmeal! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again. :)

Posted 5 years ago

“Absolutely loved my new leather covers. My IKEA couch is over 10 years old and it feels like a brand new couch! Comfort Works is a MUCH better alternative to buying new furniture. So, so happy :)”

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Posted 5 years ago

Oh my gosh, thank you Ross! We will be sharing this lovely photograph and review with the rest of the team! We're so glad you like the slipcovers, and look forward to serving you in the future :). We would be glad to extend a discount for return customers!

Posted 5 years ago

“I ordered from Comfort works sofa cover,arrived home very soon,looked nice exactly as i was expected. Communication with customer service was excelent. I can recommend this company ,everything was perfect.I was little worried,bcs it was not the cheapest cover, but material and stitching is high quality.Well done! Thank you Comfort works,Zuzana from Slovakia”

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Posted 5 years ago

“Excellent service that is really convenient on offering the opportunity to recover an existing IKEA sofa with a good range of fabric options. The covers fitted perfectly and were delivered well within the expected delivery time. Would highly recommend.”

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Posted 5 years ago

“My orders are dribbling in rather than coming in with one delivery. I received the foot stool covers but the arm chair and two sofas covers are still pending. It would have been better had Comfort delivered all the covers in one delivery.”

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Posted 5 years ago

“We ordered twice covers: once for our Ikea chairs, once for our Ikea sofa bed. The chair covers fit perfectly. However, after the first delivery of the sofa cover we discovered that the sizes were wrong due to a size difference in our country compared to other countries. After immediate assistance from Chuck and the team, Comfort Works sent us a new cover: for free! And the size is now perfect. Also extra import taxes were reimbursed very fast. We’re delighted, and we recommend Comfort Works.”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,675 reviews