Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new slip covers turned my old couch into a new one again. The covers look like they came with the couch, they fit perfectly. Customer service was excellent. I would get a response the next business day and I think only because of the time difference. The covers came exactly when they said they would.”

Comfort Works 5 star review on 6th June 2021

Helpful Report

Posted 3 years ago

Hey there, Sherry! Thank you for leaving us a review and a photo along with it. Your space is looking fantastic! Thank you again for choosing us and for the wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“I bought a new cover for my old Ikea sofa. The colour online was true to the delivered product. I love the quality of the velvet that the cover was made from. The tailoring of the cover was so much better than the original. It has brought a new lease of life to the sofa. So much better to re-use in this day and age of throw-away consumerism. Great product. Thank you”

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Posted 3 years ago

Hey there, Helen! Thank you so much for leaving us such a wonderful review. We're 100% with you - in an age of vapid consumerism, we should absolutely do our part for the planet by rejuvenating the hidden potential of that ‘old and tired’ piece. Thank you for your valuable insight, and for all the support :) - Mira from Comfort Works

Posted 3 years ago

“The best testimonial for any produce? "I bought another one!" Comfort Works covers are so fresh and comfy, I got another one! It's like having a brand new sofa!”

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Posted 3 years ago

Hey there, Alphonsus! You are absolutely correct - thank you so much for all your trust and continued support, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 3 years ago

“Die gesamte Bestellung lief reibungslos und war schneller zugestellt als angekündigt. Der Stoff entsprach genau dem vorherigen Muster und wurde exzellent verarbeitet. Guter Service für einen sehr guten Preis, sehr zu empfehlen!”

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Posted 3 years ago

“The slip cover has holes in it . I cannot figure out what they are for, and they are visible unless I constantly tuck them in!!!”

Comfort Works 1 star review on 5th June 2021

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Posted 3 years ago

Hi Jenny! The notches here are actually meant for tying the straps onto a pole or PVC pipe that you would tuck towards the backrest. The straps would be then hooked to the serpentine spring (the wavy-metal parts) located underneath the Klippan sofas to ensure that the covers stay tucked in. The straps are not included as this was originally provided by IKEA. You can download the assembly manual here if you need more information: https://blog.comfort-works.com/klippan Hope this tip helps! -Melvyn from Comfort Works-

Posted 3 years ago

“It took some time to arrive ( start to finish just under a month ) but way faster than 'the other', quite usefull to receive the updates in the proces. Unpacking: it was packed in a nice ( reuseable ) bag with a ribbon. The cover fit like a glove ( with quality zippers ) and sits like a king's throne ! We ordered the pet friendly cover and we love it, it changed the room completly and since this was the 'test' we are ordering for our bigger sofa and footstool ! Looking forward to slip it on !!”

Helpful Report

Posted 3 years ago

Hey there, Roos! Thank you so much for leaving us such a superb review, we are absolutely stoked to hear that your experience with us was nothing short of pleasant. Thank you again putting your trust in us, and for the continued support :) - Mira from Comfort Works

Posted 3 years ago

“Got a cover made for the Muji Beanbag and it’s great! Super happy with the quality and colours we chose. Shipment was also super speedy! Would definitely recommend! ***A side note, the shipping address option needs to provide space to indicate suite number to avoid delay in delivery (for apartment buildings/ condos). FedEx didn’t deliver it as scheduled because it was missing that information and I had to call them to reconfirm. Other than that, thank you! Wonderful service :)”

Comfort Works 5 star review on 4th June 2021

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Posted 3 years ago

Hey there, Melanie! We'd just like to express our thanks for taking the time to leave us such a wonderful review. Your beanbag looks amazing (please send your pup our love!). Thank you again for your input, and for all the support :) - Mira from Comfort Works

Posted 3 years ago

“the fit and quality are perfect!!!!!!!!!! I got the navy blue cushion covers for an older style Ikea couch and I could not be happier!”

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Posted 3 years ago

Hey there, Liz! Thank you so much for your kind words, and we are over the moon to hear that you're happy with the fit and quality of your new slipcover :) - Mira from Comfort Works

Posted 3 years ago

“From the beginning, (the website is easy to navigate), I was confident that I could ask for and receive assistance re: every step in processing my order. I was kept informed on fulfillment of my slip cover order. Any emails I sent were promptly and efficiently answered. This company genuinely cares about their customers. And the end result....perfection! My slip covers are amazing. I’m beyond happy with the end result and would highly recommend contacting Comfort Works for your slip cover needs. FIVE 🌟S!”

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Posted 3 years ago

Hey there, Christine! We can't express our thanks enough for taking the time to leave us such a glowing review, we'll be sure to pass the message on to our team. Thank you again for trusting us, and for all the amazing support :) - Mira from Comfort Works

Posted 3 years ago

“Cover for Ikea Stockholm - perfect fit, good quality, easy appliance. I can recommend the product. Its not cheap but it seems price worthy (lets see in two years).”

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Posted 3 years ago

Hey there! Thank you so much for all your trust and support, and we hope you enjoy your Stockholm's new look :) - Mira from Comfort Works

Posted 3 years ago

“Ça change du tout au tout ! L’impression du neuf”

Comfort Works 4 star review on 4th June 2021

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Posted 3 years ago

“Ein hochwertiger sehr schön verarbeiteter Stoff,Passform sehr gut und mein abgewetztes Kramfors Ledersofa sieht aus wie neu!”

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Posted 3 years ago

“Absolutely thrilled with my new custom slipcovers - better than expected. Really nice fit. The measuring template was detailed and the production team had follow questions about the measurements to ensure accuracy. I would definitely recommend.”

Comfort Works 5 star review on 3rd June 2021

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Posted 3 years ago

Thank you for your superb feedback, Sheila! We are thrilled to know that you are happy with your new slipcovers. You were an absolute breeze to work with :) Wishing you well and stay safe always! x - Naomi from Comfort Works

Posted 3 years ago

“Absolutely delighted with the sofa covers from Comfort Works. They are beautifully made and fit our Crate and Barrel sofa like a glove! I’ve no doubt we’ll get another few years out of our ten year old sofa! The sofa itself was perfect, only the covers were worn and faded (we have two dogs) so I ordered heavy duty fabric which is still soft and comfortable. If I had ordered the C&B lounge sofa again with durable fabric, it would have cost thousands. I have yet to put the cover on the chair and a half as I want restuff some cushions but the sofa looks fantastic!”

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Posted 3 years ago

Thanks for the review, Amanda! We're so glad you decided to get slipcovers and that it is all working our for you and your family. Cheers, and we hope to work with you again! - Naomi from Comfort Works

Posted 3 years ago

“The slip cover for our Crate & Barrel sofa fit perfect and the delivery took place faster than expected. Thank you for the reliable service.”

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Posted 3 years ago

Thank you for giving us a chance to rejuvenate your sofa :) We're glad to know that you are happy with your new slipcovers. Wishing you well always. - Naomi from Comfort Works

Posted 3 years ago

“I'm extremely pleased with my slipcover for my Pottery Barn sofa that I ordered a slipcover for my Pottery Barn Armchair Great service Many thanks to Naomi for all her help in ordering”

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Posted 3 years ago

We are so pleased to know that you are happy with your new slipcovers, Lisabeth! Thank you for your trust and continuous support :) Wishing you well always x - Naomi from Comfort Works

Posted 3 years ago

“The fabric swatches came super quick and were big enough to help me see how the fabric would work in my room and with different lighting. Then once I had decided which color placing my order for loveseat, armchair and foot rest for Ektorp furniture was really easy. AND the order got here on time as promised. They are really well made! Very pleased with how they look!”

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Posted 3 years ago

Hey Sara, thanks so much for sharing this awesome review! It's so good to know that your entire slipcover journey was a breeze. We hope it is everything you were looking for :) Cheers, stay safe always x - Naomi from Comfort Works

Posted 3 years ago

“Purchased a cover for my IKEA couch that isn’t in production in Canada any longer. I was nervous ordering something from outside of Canada. I have Zero regrets. The quality and fit are incredible. The colour is exactly what I expected and it arrived more quickly than expected. I’m thrilled. Highly recommend!!!”

Comfort Works 5 star review on 2nd June 2021

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Posted 3 years ago

Hey there, Vicki! We can't express our thanks enough for taking the time to leave us such a wonderful review, your space (and sofa) look absolutely stunning. Thank you again for trusting us, and for all the support :) - Mira from Comfort Works

Posted 3 years ago

“Excelente opción para dar una segunda vida al sofá. No es barato, pero vale la pena. Kas telas son muy buenas. Pide las muestras antes de decidirte. Atención excelente.”

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Posted 3 years ago

“Everything was Fine: Communication very friendly, delivery fast, product great. Thanks a lot.”

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Posted 3 years ago

Hey there, Gabriel! Thank you so much for all your trust and support, and we hope you enjoy your new Friheten slipcovers :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews