Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“¡Una empresa muy profesional y todo correcto con mi nueva funda verde! Se ha quedado el sofá cama nuevo.Muchas gracias.”

Comfort Works 5 star review on 24th August 2020

Helpful Report

Posted 4 years ago

“Long delivery, and the covers were about an inch too big on all sides . Otherwise is good looking”

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Posted 4 years ago

“Worth every penny of the price. Simply the best workmanship and finest fabric I have seen in many a long year. I wholeheartedly recommend this company to anyone looking for the BEST there is. Delivered halfway around the world in less than two weeks, undamaged. All I can say is "Buy from these people". And no, they are not paying me to say this, and no, I do not have any financial or familial or other interest in this company. I am just speaking the truth from my heart.”

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Posted 4 years ago

“I am very happy so far with our sofa slipcover! it seems very well-made and fit perfectly on our couch. It looks great! I want to order a chair slipcover now!”

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Posted 4 years ago

“I reached out to Comfort Works to confirm the fit for my slip cover couch. They recommended I first order some fabric samples, and I'm so glad I did! Seeing the color and touching the fabrics in person helped me to order the exact right cover for my couch. Now that it has arrived, I am very impressed with the quality. It has better stitching than my original slip cover! I am very pleased with this purchase and I will be recommending CW to friends and family.”

Helpful Report

Posted 4 years ago

“We have the Crate & Barrel Petri couch, ottomans and chairs! Our set is many years old, but the bones are still in great shape. We hated to get rid of it- but our sweet pup ruined one of the cushions and we could not repair it! This was truly the greatest solution! We are LOVING our slipcovers! It looks like we have an entirely couch/chairs!! We did the grey tweed. This picture is a preliminary shot- before we finished tucking up the edges with velcro. (very easy to do, and comfort works supplies the velcro). WE LOVE!!! Can't say enough! The quality and craftsmanship is superb!!”

Comfort Works 5 star review on 23rd August 2020

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Posted 4 years ago

“What an amazing buy ! We Loved our sofa and didn’t want to get rid of it because it’s so comfortable but it looked worn out (6 + years of heavy use and a toddler ) . I found comfort works and decided to go with the vegan leather . You won’t regret your purchase our sofa looks brand new and so stylish !”

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Posted 4 years ago

“The color of these arm covers was perfect, and they fit my chairs like they were custom made. Love ‘em!”

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Posted 4 years ago

“I love the stylish new covers, they have given my old Kivik sofa a new lease of life! What I love even more than the covers (if that’s possible) is the customer service you get from Comfort Works. Support and help is always available and it feels very personal in a lovely way. As a customer you feel like any issue you might have would be addressed and solved quickly, efficiently and in a friendly manner. This is very rare these days. I can only recommend this company and its products and customer service!”

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Posted 4 years ago

“The Kino Willow covers transformed our living room, which helps enormously with our sanity during these covid-19 stay-at-home times. The covers fit our Kramfors sofas perfectly and they were easy to install!”

Comfort Works 5 star review on 22nd August 2020

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Posted 4 years ago

“Beautiful cover that fits perfectly!!! Looks like a whole new couch. We’re very happy with it! Thank you!!!”

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Posted 4 years ago

“Super happy, was worth the wait. My dull gray sofa is now bright white! Nice and refreshing.”

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Posted 4 years ago

“Order arrived and covers fit absolutely perfectly. Thank you for a First Class service and keeping us well informed. You are definitely 5 Star. Thanks Again Elaine Mardon”

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Posted 4 years ago

“The process was easy and CE was very helpful each step of the way. Ordering the 10 pack sample pack Is a must. I only wanted to sample 5, and pick the extra 5...one of which is the material I ordered for my cover. I gave CW a 4 over a 5 because I haven’t washed the covers yet...I’m hoping they will wash well. I would have given a 4.5 if that was an option.”

Comfort Works 4 star review on 21st August 2020

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Posted 4 years ago

“Tout impeccable !!! Canapé, vieux de 15 ans pourtant, comme neuf !”

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Posted 4 years ago

“Love it! Exactly the way I pictured it.”

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Posted 4 years ago

“The fit is absolutely perfect and the craftsmanship is astounding. I am blown away by how much this cover elevated the couch. I will be ordering more covers in the future! Great company, great service, and unbelievable talent.”

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Posted 4 years ago

“Thank you - being able to change the tatty cover on what was still a comfortable sofa has been great. It should now have many more years of useful life rather than having to be scrapped. Enjoying the new colour and style as well.”

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Posted 4 years ago

“I love my new couch cover! You can definitely tell it’s quality and well made. The only advice I have is get the fabric swatches! I made the mistake of not doing so and the cover is a lot lighter than what I had in mind. I plan on buying a second cover and just putting the one that’s too light on my basement couch. So much better than IKEA covers!”

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Posted 4 years ago

“Great quality product! Quality fabric and workmanship, excellent fit, loved the bag the slipcovers came in, loved the tags on each piece(hi, I’m your back cushion:), great attention to detail, really couldn’t better. Made our ugly old but still in good condition couch and chair look like it came from a high end store. Very good communication with ordering staff.”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews