Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,673 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“I have ordered two custom slipcovers from Comfort Works and will no doubt continue to be a loyal customer. They have amazing fabric choices, provide high quality and accurately fitting work and deliver excellent, personalized customer service.”

Comfort Works 5 star review on 16th November 2022

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Posted 2 years ago

Hey there, Jan! Thank you so much for leaving us such a wonderful review - your sofa is looking fantastic. We're over the moon to hear that your experience with us has been nothing short of pleasant. Thank you again for trusting us with your covers and for your continued support! :) - Mira from Comfort Works

Posted 2 years ago

“ソファメーカーに頼む1/10のコストでピッタリサイズのカバーを作っていただけて大満足です。 You can get a perfect size cover at a low price.”

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Posted 2 years ago

Hi there, Ichida! We can't thank you enough for your kind words. We're so happy to hear that your experience with us was a great one. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Very professional company, great follow up and the cover we ordered fits perfectly ! Thank you!”

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Posted 2 years ago

Hey there, Jarchow! We can't thank you enough for leaving such a glowing review. We're over the moon to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Cover suits really well and looks gorgeous.”

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Posted 2 years ago

Hey there, Weitenauer! Thank you so much for the kind words - we're so happy to hear that you're enjoying your new covers. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“on 9/23/2020 i request true Facebook 2 covers with the amount $95.94 order 22165 i never received was pay and request the never received and never was send to my address but the tracking was incorrect and other was show but not my address. do not trust them”

Helpful Report

Posted 2 years ago

Hi Angela, thank you for bringing this to our attention. Please send over the order number (CW-xxxxx) or the email address that was used to place the order to info@comfort-works.com so that we are able to assist you - hope to hear from you soon.

Posted 2 years ago

“Returning customer. Fantastic service and super quality sofa cover. Highly recommend this company.”

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Posted 2 years ago

Hey there, Ann! Thank you so much for leaving us such a glowing review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for trusting your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Top gearbeitet....”

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Posted 2 years ago

Herzlichen Dank und wir wünschen dir viel Freude mit den neuen Bezügen! - Simon von Comfort Works

Posted 2 years ago

“I just got my covers for two Pottery Barn chairs. The chairs are 28 yrs old and look brand new! The covers are just perfect! Better than the originals!”

Comfort Works 5 star review on 10th November 2022

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Posted 2 years ago

Hey there, Eileen! We can't thank you enough for the kind words - your chair looks absolutely stunning! We're so happy to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Amazing customer service. We have an out-of-date conventional Pottery Barn Sofa and oversized PB chairs with outdated ottoman. PB couldn't help us at all. Comfort works walked us through and even helped us true-size the chairs. It was a long process, but they came through and helped. New cover fabric fits great, sturdy, comfortable and true to color match for all four pieces. Difficult order. Well done Comfortworks.”

Comfort Works 5 star review on 8th November 2022

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Posted 2 years ago

Hey there, Michelle! We can't thank you enough for leaving us such a great review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcovers and for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“Mi esposa y YO estamos super contentos por lo bien que quedaron los cover, Quedaron exactos y el tamaño Perfecto.GRACIAS buen Trabajo.”

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Posted 2 years ago

“サイズがピッタリで、生地の肌触りが良かったのでとても満足しています。”

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Posted 2 years ago

“Service client catastophique : ils me réclament 12€ car le colis a été déposé chez ma voisine, le transporteur n'ayant même pas respecté la date de livraison prévue. Ils font référence aux CGV du transporteur, dont le nom n'était même pas mentionné lors de la livraison. Bref, expérience d'échanges de mails très désagréable : je ne recommande pas ce site.”

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Posted 2 years ago

Bonjour Aurélien, Il semble que notre agent de l'expérience client ait été en contact avec vous et examine actuellement votre cas. Nous continuerons à communiquer par courriel pour régler le problème jusqu'à ce que nous trouvions une solution. Je vous remercie par avance. - Mira de Comfort Works

Posted 2 years ago

“Great place if you are looking for sofa make over! Exceptional customer service! I was very happy with the new cover and look for my 6 old sofa!”

Comfort Works 5 star review on 6th November 2022

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Posted 2 years ago

Hey there, Brian! We can't thank you enough for the kind words - your Crate & Barrel looks absolutely stunning. We're over the moon to hear that your experience with us was a great one. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Bonjour, Je reviens vers vous suite à ma commande reçue le 3 novembre 2022. Invoice number : CW-203613 Name : klobo 2 seater sofa cover IK-KO2 J'ai été satisfaite en tout point concernant le délai de livraison. J'ai installé ma housse sur mon canapé, elle recouvre très bien les assises et les montants , le problème c'est le bas du canapé. Mon canapé est à angle droit et donc n'a pas besoin d'une "bavette" en plus, ce défaut rend mon canapé beaucoup moins beau. J'ai été obliguée de mettre des punaises en attendant. Avez-vous une solution à me proposer ? Merci à vous, cordialement, M line”

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Posted 2 years ago

“Excellent product Excellent communication with staff Received very quickly after order Definitely would but again with comfort works”

Comfort Works 5 star review on 2nd November 2022

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Posted 2 years ago

Hey there, Genevieve! Thank you so much for leaving us such a great review. We're so happy to hear that your experience with was nothing short of pleasant. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“We just received the fitted slipcover for our Crate and Barrel sofa. The sofa is a discontinued model by C&B. Comfort Works did not have a pattern for the sofa, but still did an incredible job of making a well fitting cover. We are very impressed with the quality and workmanship (including my previously skeptical wife). Two thumbs up. Tom P USA”

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Posted 2 years ago

Hey there, Tom! We can't thank you enough for leaving us such a wonderful review - your sofa looks absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for trusting us with your slipcover and have an amazing day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“envoi rapide”

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Posted 2 years ago

“Thank you, all is perfect!”

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Posted 2 years ago

Hi there, Dobler! We can't thank you enough for your kind words - we're ecstatic to hear that you're enjoying your Tylosand's new look. Have a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“My Pottery Barn sofa had become ratty due to dogs, grandkids and husband. I was ready to replace it but then thought I would try recovering it first. The slip covers were suburb in every way. The workmanship, fabric and fit were perfect. Thank you Comfort Works.”

Comfort Works 5 star review on 26th October 2022

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Posted 2 years ago

Hey there, Diane! Thank you so much for leaving us such a glowing review - we're so happy to hear that you're enjoying your new covers. Have a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“So….so happy with my slipcovers for my Ikea Chairs! This is my first time reviewing a company online, had to sit right down on my new chairs to do so. Service is great, communication is great and most of all they nailed it on fit! Looking to see what else I can cover🤣”

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Posted 2 years ago

Hey there, Hope! We can't thank you enough for leaving us such a stellar review. We're over the moont to hear that your experience with us was a great one. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

Comfort Works is rated 4.8 based on 4,673 reviews