Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,673 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very very happy with my custom slipcovers. I purchased J. M. Paquet furniture years ago. We still love the furniture, but the company went out of business so I could not get the slipcovers replaced. I did not want to have to send my furniture to an upholstery shop and pay $3,000.00 for new slipcovers. It took some effort and time to make the measurements clear enough to make the Comfort Works' seamstress happy with them, but it was worth it. Taking photos of your furniture and marking the measurements on there is definitely recommended, especially if you have furniture that does not quite fit the online template. Sulaica was very patient with all of my questions and she graciously addressed all of my concerns. I highly recommend this company.”

Comfort Works 5 star review on 6th December 2022

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Posted 1 year ago

Hey there, Bonnie! We can't thank you enough for letting us know - we're ecstatic to hear that your experience with us was a great one. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 1 year ago

“Comfort Works is awesome - initially I inquired being that I purchased my sofa from Wayfair; which wasn’t on the list of companies they made covers. Sulacia and I communicated throughout the entire process. When I tell you - she and the team are professionals. I was measuring incorrectly several times & they were adamant I was off & I was. HaHa. Overall ~ I would order from this coming again. When I say my covers fits “perfectly” and looks absolutely “fabulous”..!! I Love Love the finished covers. I chose Weave Textured Denim. Thank you ❣️”

Comfort Works 5 star review on 5th December 2022

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Posted 1 year ago

Hi Keesha! Thank you so much for leaving us such a stellar review. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“Magnifico!! Daba el sofá por perdido al estar roto el asiento, y descubrí esta tienda en la que venden las fundas. Ahora te go sofá nuevo!!”

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Posted 1 year ago

“Thank you! Extra quality! Extra delivery! Congratulations! I am a fully satisfied customer!”

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Posted 1 year ago

Hey there, Decle! We can't thank you enough for letting us know. We're thrilled to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 1 year ago

“Recieved a great product beautifully made!”

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Posted 1 year ago

Hi there, Kara! Thank you so much for the kind words. We're over the moon to hear that you're enjoying your Kivik's new look :) - Mira from Comfort Works

Posted 1 year ago

“Entreprise très sérieuse . Produit de grande qualité et livraison rapide. Bravo. Continuez comme cela.”

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Posted 1 year ago

Bonjour Desmalles, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 1 year ago

“We could not be happier with our Comfort Works slipcover. The entire experience--from first contact and fabric sample ordering through to measurements, shipment and delivery--was first-rate. Mark, who was our customer-facing contact was proactively communicative, responsive, professional and effective. And, best of all, the slipcover fits perfectly! A win all the way around. We'd order from Comfort Works again--and recommend them to others--in a heartbeat.”

Comfort Works 5 star review on 30th November 2022

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Posted 1 year ago

Hey there, Amory! Thank you so much for leaving us such a glowing review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 1 year ago

“Increíble esta empresa, el pedido fue rapidísimo y eficaz, exactamente el modelo que quería y el color. Muchas gracias por este servicio.”

Comfort Works 5 star review on 26th November 2022

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Posted 1 year ago

“magnifique housse reçue en un temps record!!! nous sommes très contents et notre canapé a retrouvé sa jeunesse :)”

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Posted 1 year ago

Bonjour Pueyo, et merci beaucoup pour votre avis - nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mira de Comfort Works

Posted 1 year ago

“Mon fauteuil Ikéa a retrouvé une seconde jeunesse. Le tissu est de bonne facture, meilleure que ce que l'on trouve en original. J'ai donc commandé et reçu une housse pour un canapé, qui est tout aussi bien. Merci”

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Posted 1 year ago

Bonjour Chaptal, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre fauteuil. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 1 year ago

“Unkomplizierte Bestellung, schnelle Lieferung, Bezug passt perkekt, alles bestens!”

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Posted 1 year ago

Hey, vielen Dank für deine freundlichen Worte. Wir wünschen viel Freude mit den Bezügen. - Simon von Comfort Works

Posted 1 year ago

“Parfait Très belle qualité Je recommande”

Comfort Works 5 star review on 21st November 2022

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Posted 1 year ago

Bonjour Pereira, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 1 year ago

“Très satisfaite de ma housse pour un canapé UTAH de marque HABITAT”

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Posted 1 year ago

Bonjour Sautou, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 1 year ago

“The team was communicative and helpful throughout the order and production process. We're so pleased with the fit and quality of our slipcover, and the value can't be beat (we could have bought 4 of these for what Pottery Barn charges!). Delivery and production does take time, but the team was transparent about timelines, so we never felt frustrated. Would buy from them again!”

Comfort Works 5 star review on 19th November 2022

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Posted 1 year ago

Hi Maureen, thank you so much for letting us know! We're thrilled to hear that you're enjoying your Pottery Barn's new look. Thank you again for trusting us with your slipcover and for all your support! :) - Mira from Comfort Works

Posted 1 year ago

“I live in Dublin Ireland and I recently ordered and received 6 made-to-measure slipcovers for my dining room chairs. The original chair covers were pretty wrecked and I was seeking a more sustainable and cost-effective solution other than replacement. I ordered a few samples of the materials which were super helpful as it's hard to see from the pictures how the material will work on the chairs. I sent over measurements and within just 3 weeks I had the covers delivered to my door. I was a bit worried that I had not measured up properly but I was reassured when I fitted them on, they were a perfect fit! The service from comfort works was amazing and I would highly recommend them to anyone seeking to breathe new life into their chairs.”

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Posted 1 year ago

Hi there, Maria! Thank you so much for leaving us such a glowing review - we're over the moon to hear that your experience with us was a great one. Thank you again for trusting us with your chair covers and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“I am very impressed with the quality of the fabrics, speed of shipment, and the superior customer service. I had a glitch with my first Pottery Barn replacement cover for a sofa and chair. When I emailed a question, my problem was quickly remedied. I am loving my new covers in the Brushed Cotton sand. They seem to be of a higher quality than the Pottery Barn brand! They are extremely well made and you can see that there is a great attention to detail in craftsmanship. The slipcovers fit perfectly and are extremely comfortable. I highly recommend Comfort Works!”

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Posted 2 years ago

Hey there, Jennifer! We can't thank you enough for leaving us such a stellar review. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 1 year ago

“I cannot praise Comfort Works highly enough. What an incredible find! I have an old Pottery Barn sofa. The Comfort Works staff helped me provide accurate measurements, which is, of course, crucial. They were so patient with me while guiding me through the process. They were always responsive and encouraging. I love the finished product. It fits perfectly and the fabric is beautiful. I would definitely recommend Comfort Works.”

Comfort Works 5 star review on 17th November 2022

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Posted 2 years ago

Hey there, Andrea! We can't thank you enough for leaving us such a wonderful review - your sofa looks absolutely stunning. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and for all your amazing support! :) - Mira from Comfort Works

Posted 2 years ago

“OMG they are amazing! BEAUTIFULLY designed and made. Every step of the process was SO easy and customer service is crazy fast and nice!! We are ordering more for our other furniture so everything will finally match.”

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Posted 2 years ago

Hey there, Heather! Thank you so much for leaving us such a stellar review. We're so happy to hear that you're enjoying your Lounge II's new look and that your experience with us was a great one. Thank you again for all your trust and continued support! :) - Mira from Comfort Works

Posted 2 years ago

“Excellent customer service. Easy to order. Quick turn around time. High quality cover and fits beautifully. Extremely pleased!”

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Posted 2 years ago

Hi there, Janet! Thank you so much for the kind words. We're so happy to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“I have ordered two custom slipcovers from Comfort Works and will no doubt continue to be a loyal customer. They have amazing fabric choices, provide high quality and accurately fitting work and deliver excellent, personalized customer service.”

Comfort Works 5 star review on 16th November 2022

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Posted 2 years ago

Hey there, Jan! Thank you so much for leaving us such a wonderful review - your sofa is looking fantastic. We're over the moon to hear that your experience with us has been nothing short of pleasant. Thank you again for trusting us with your covers and for your continued support! :) - Mira from Comfort Works

Posted 2 years ago

Comfort Works is rated 4.8 based on 4,673 reviews