Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bezug sitzt gut und sieht super aus. Nun sehen meine zwei unterschiedlichen IKEA Modelle harmonischer und neuwertiger aus. Begeistert bin ich auch vom Paket. Keine unnötige Werbung oder Plastikverpackung. Danke”

Comfort Works 5 star review on 6th July 2021

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Posted 3 years ago

Das sieht wirklich super aus und wir freuen uns für dich!

Posted 3 years ago

“Omg, I love my slip covers . Changed the look of my pottery barn couches in an affordable way. They were shipped very quickly too. Customer service was good too as long as you realize what time zone they are in. All in all, I would highly recommend Comfort Works!”

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Posted 3 years ago

Hey there, Lisa! We'd like to say a big thank you for leaving us a review with a photo to boot - your space looks absolutely incredible. We're so happy that your experience with us was nothing short of pleasant. Once again, thank you for your kind words and support :) - Mira from Comfort Works

Posted 3 years ago

“Tout est parfait ! Le tissu est de très belle qualité, les différentes housses s’adaptent parfaitement. Envoi très soigné et rapide. Merci !”

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Posted 3 years ago

Bonjour et merci pour votre avis et vos gentils mots ! Nous sommes très heureux que vous soyez satisfait ! :) Belle journée à vous!

Posted 3 years ago

“Rápidos y a primera vista se ven acabados de calidad, Habrá que esperar a lavarlas pero creo que he hecho una muy buena compra, lo recomiendo! Yo compré las fundas en lino blanco”

Comfort Works 5 star review on 5th July 2021

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Posted 3 years ago

“Beautiful quality… made exactly to specifications..”

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Posted 3 years ago

Hey there! We are absolutely thrilled to hear that you're enjoying your new slipcovers. Thank you so much for choosing us, and for all your continued trust and support :) - Mira from Comfort Works

Posted 3 years ago

“Very good customer service”

Comfort Works 5 star review on 4th July 2021

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Posted 3 years ago

Hey there, Shimazu! Thank you so much for your kind words, your sofa and ottoman look absolutely stunning :) - Mira from Comfort Works

Posted 3 years ago

“Excellent customer service, great quality product! A+++++”

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Posted 3 years ago

Hey there, Clare! Thank you so much for reaching out and leaving us a review. We hope you enjoy your new slipcovers for the great times to come :) - Mira from Comfort Works

Posted 3 years ago

“J’ai reçu la housse selon le délai annoncé de 6 semaines. Je suis très satisfaite, la grandeur est parfaite, les tissus commandé. Je pense commander une autre housse dans un autre tissus pour l’hiver prochain. De plus, j’habite le Québec (Canada) et cette compagnie peut faire le suivi en français si on le demande, vraiment un très bon service, merci.”

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Posted 3 years ago

Bonjour Mme Duval ! Merci beaucoup pour votre retour et pour votre soutien. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé :) En effet, nous assurons le suivi client dans de nombreuses langues (français, anglais, allemand, espagnol, japonais, etc) ! A très bientôt :)

Posted 3 years ago

“I am thrilled with the covers for my kivik chairs and ottoman! They look amazing and fit perfectly all for a great price. I truly appreciate the excellent customer service as well. These slip covers saved this furniture from a landfill!!”

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Posted 3 years ago

Hey there, Brigid! We'd like to say a massive thank you for leaving us such a wonderful review. Our customer experience team will be over the moon to hear! Thank you again for choosing us, and we hope you have a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“We purchased the vegan leather cover for our ikea couch. It’s even more prettier in person. Beautifully made, great quality and makes over the couch completely. Customer service was friendly and great with updating you on your order. It’s worth the price. You won’t be disappointed!”

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Posted 3 years ago

Hey there, Tracey! We can't thank you enough for leaving us such a fantastic review - our customer experience team will be absolutely thrilled to hear! Thank you for trusting us with your slipcover, and we hope you enjoy them for many great times ahead :) - Mira from Comfort Works

Posted 3 years ago

“I ordered a cover for my Poang chair and one for my Nockeby sofa, both from IKEA. I haven’t put the cover on the soda yet because we’re moving and I’m waiting until we get into the new house. But I couldn’t wait to try the Poang cover. It’s Savannah Saddle, and I love it. It looks amazing and really upgraded the look of the chair, it looks a little more high-end than the plain gray cover we had on it. Cannot wait to see that the couch looks like in a few weeks!”

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Posted 3 years ago

Hey there, Jennifer! Thank you so much for taking the time to leave us such a glowing review. We hope you enjoy your new slipcovers, and wish you all the best with the move! - Mira from Comfort Works

Posted 3 years ago

“What a great experience! We chose Kino Denim for our old IKEA couch with modern lines and it arrived yesterday. It looks brand new! I can't recommend it more. The whole process is very transparent and the covers arrive very quickly after they are done.”

Comfort Works 5 star review on 1st July 2021

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Posted 3 years ago

Hey there, Dominguez! Thank you so much for taking the time to leave us such a glowing review - your Nockeby looks absolutely stunning. We truly appreciate all the kind words, and we hope you enjoy your new slipcovers for the great times ahead :) - Mira from Comfort Works

Posted 3 years ago

“We ordered two identical slip covers in 100% white cotton. They arrived nicely packaged, and they look very nice. The workmanship is good, and they fit very well. Currently they are a bit too big, which is good, because we did a wash test, and we know they are going to shrink some. So far so good. I may post another review after the first wash:). Looking forward to using them. Comfort Works- if you decide for more colours in cotton, we would buy the lime green/chartreuse you have in another fabric as well. We are in Canada, so a note for Canadian customers. We had to pay @ $30 of duties. Also, there is room for improvement in electronic communication. I got two faulty messages, one nagging me to pay, when I have already done it and had proof of it, and once on a failed delivery when the delivery was still two days in the future. I understand these are partners, but they can be kept to higher standards. This was an unnecessary aggravation.”

Comfort Works 5 star review on 30th June 2021

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Posted 3 years ago

Hey there, Magda! Thank you so much for leaving us a review, and for your valuable insight. Your Nikkala looks amazing! Please feel free to reach out to us at any time, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 3 years ago

“I was really nervous to order sight unseen, but from start to finish the process was easy and went like clockwork! The fabric samples were super helpful - the hardest part was narrowing down what we wanted! They fit perfectly - in fact are much easier to take on and off than our original covers. The fabric is a little stiffer and thinner than I thought, but I think will soften over time and the couch looks great!”

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Posted 3 years ago

Hey there, Amy! Thank you so much for taking the time to leave us a review. We're so happy to hear your experience with us was nothing short of pleasant. Please feel free to reach to us at any time, and we wish you many happy times on your sofa ahead :) - Mira from Comfort Works

Posted 3 years ago

“Good cotton fabric, high quality, fits perfectly! Sulaica thank you for all your support! I recommend Comfort Works to anyone looking to refresh old furniture. Thank you comfort works. Melina”

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Posted 3 years ago

Hey there, Melina! Thank you so much for leaving us a review - your Kivik is looking fantastic. We'll pass the message along to the team, they'll be thrilled to hear from you! Thank you again for choosing us, and for the wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“Fantastic experience. My slipcover arrived sooner than I expected. I put it on immediately, to check for fit and quality. So far so good. Looks great and really made my old ikea sofa look so much better. Haven’t washed it yet. I highly recommend getting the swatches before your order. It takes a little more time, but so worth it to get exactly what you want. I ended up going with a different fabric than what I originally thought I would order. The one I chose arrived and is exactly what I wanted. Several family members who have seen it have commented on how good it looks.”

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Posted 3 years ago

Hey there, Alison! Thank you so much for leaving us such a great review. We absolutely agree with your take on getting samples prior to ordering a slipcover - it certainly helps with visualizing your sofa's final look and feel. Thank you again for putting your trust in us, and we hope you enjoy your new covers for all the great times ahead :) - Mira from Comfort Works

Posted 3 years ago

“J'ai commandé des housses de canapé via le site en ligne. Ayant eu des doutes sur les dimensions, j'ai contacté le service client qui s'est montré très réactif, agréable, clair et précis ! Une fois les housses reçues, je les ai lavées et posées sans aucun problème. Le gabarit est parfait et j'ai pu redonner une seconde jeunesse à mon canapé qui par ailleurs était en parfait état. Je suis vraiment très satisfait du résultat. Merci aussi de proposer un service qui va dans le sens de la durabilité. Bravo à vous.”

Comfort Works 5 star review on 29th June 2021

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Posted 3 years ago

“Great price, brought our sofa back to life”

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Posted 3 years ago

Hey there, Julie! Thank you so much for leaving us a review - your Nikkala looks amazing. We're beyond ecstatic to hear that you're enjoying your new slipcovers. Thank you again for trusting us with your sofa, and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Amazing look, high quality, fits perfectly. We love our new sofa!!!! Thank you comfort works.”

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Posted 3 years ago

Hey there, Saevecke! Thank you so much for reaching out and leaving us such a wonderful review. We're so happy to hear that your new covers fit well - your Landskrona looks amazing! Thank you again for all your support, and have a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“I could not be happier with my new Comfort Works cover for my old, faded Karlstad chair. It looks like a $1000 chair! The cover fits perfectly — another company I ordered from sent me a cover that was too loose, but Comfort Works’s cover was an exact match. Highly recommended. I wish I could give 10 stars!”

Comfort Works 5 star review on 28th June 2021

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Posted 3 years ago

Hey there, Krista! We can't thank you enough for leaving us such a wonderful review and photos to boot, your Karlstad armchair is looking absolutely stunning. Thank you again for choosing us, and for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews