Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sitzt, passt, wackelt und hat Luft :) - bin sehr zufrieden und hab weniger Müll produziert.”

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Posted 3 years ago

Das freut uns sehr - jederzeit wieder!

Posted 3 years ago

“Love my new white slipcovers for our beach house. They fit perfectly and are much more economical than the replacement slipcovers made by Sofa manufacturer.”

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Posted 3 years ago

“The attention to the fabrication details and fit were perfect. I love the transformation a well made slipcover can make, it doesn't even look like a slipcover, it looks like a new sofa!”

Comfort Works 5 star review on 26th April 2021

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Posted 3 years ago

“As always, Comfort Works hits the mark. Received my Nils chair covers and they are soooo soft, perfectly stitched, high-quality and much easier to slip on than the original covers. Amazing customer service and the shipping time was very well under the estimated time. Always my go-to for custom covers.”

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Posted 3 years ago

“Absolutely brilliant- couldn't be happier. I got holmshund 3 seater sofa bed white linen covers. They fit perfectly, are easy to fit due to very simple labelling and they look great. So comfy too. still trying to work out where the little handle went though!”

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Posted 3 years ago

“They made a custom slip cover for my West Elm Shelter sofa and I love it! It is a tad bit long, but I like to put felt moving pads under my sofa legs anyway and that will bring the sofa up enough so the slipcover just grazes the floor. I would definitely order from them again. I attached some before and after photos for reference.”

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Posted 3 years ago

“It’s beautiful; really refreshed the room our couch was in.”

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Posted 3 years ago

“The communication around the custom covers was really thorough and easy, and the covers fit perfectly.”

Comfort Works 5 star review on 25th April 2021

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Posted 3 years ago

“Very happy with the sofa covers I ordered! Great quality!”

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Posted 3 years ago

“Fits perfectly! Love it! Thank you!”

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Posted 3 years ago

“I had searched high and low for a way to recover a 20-year-old Pottery Barn sofa that wouldn’t break the bank. I LOVE the result!! Great customer service (arriving several weeks early from AUS to TX) and a breeze to transform the sofa from blah, stained, and damaged to gorgeous and like new! Thank you SO much for making an old girl with good bones into a sparking fresh filly!”

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Posted 3 years ago

“We are so happy with our slipcover! The customer service team was really helpful when I was having some issues measuring, and the slipcover looks great. It was really satisfying to be able to breathe new life into an old loveseat that looked battered but underneath is still in good shape. The slipcover is less expensive than replacing, was really easy to get on, and is a better environmental choice than a complete replacement. Thank you!”

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Posted 3 years ago

“From my first request to have samples shipped, to the arrival of my slipcovers, every person in the company gave outstanding customer service. Reasonable prices and a team that talks you through every step of the process.”

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Posted 3 years ago

“I am French. At the beginning, I hesitated to command from Australia... But it was the only solution that I had for my armchair cover (Ikea did not sail my armchair cover). So I tried ! Wonderful ! My cover was arrived earlier than expected. It is absolutely amazing. My 2 armchairs are as news. If you hesitate, go now without fear. Highly quality fabric, very careful packaging. Familial firm that merits to consider it. I recommend +++”

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Posted 3 years ago

“The cover I ordered for a Kramfors Ikea sofa (discontinued) fits easily and perfectly and the fabric is beautifully soft. I'm really pleased with the quality and fit. I previously ordered covers from a Swedish company and they were very difficult to put on, a bit too snug, and shrunk further when washed. The colour (Madison teal) is not exactly the same as the fabric swatch I ordered (admittedly a year ago, which was probably my mistake). The fabric doesn't have the grainy quality I was expecting, the colour is more uniform and looks lighter than I thought it would. So while I wouldn't hesitate to order again, I think I should have reordered fabric swatches before finally making my purchase.”

Comfort Works 4 star review on 25th April 2021

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Posted 3 years ago

“My new cover fits beautifully, the colour is better than I expected abs the fabric feels great. I love the cute tags on each piece saying where it goes. I will definitely be ordering again soon!!”

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Posted 3 years ago

“We are absolutely thrilled with our new couch slip covers. We love everything about them - the color, how soft they are and how easy they were to put on. Thank you, Comfort Works - you make a great product!”

Comfort Works 5 star review on 24th April 2021

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Posted 3 years ago

“The new slip-covers for my Ikea Haugeland sofa-bed are very well-made, fit like a glove, and were delivered within 4 weeks, despite having initially had a 6-7 week delivery estimate. I didn’t have low expectations otherwise I wouldn’t have ordered them in the first place, but I can confidently say that they exceeded my expectations. I’m very happy with them.”

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Posted 3 years ago

“After looking into getting a slipcover made , I found the prices were exorbitant. But when I found comfort works I was so happy. Th slip covers fit really well , delivery was as promised and the fabric was exactly as the sample. I would highly recommend this company !”

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Posted 3 years ago

“When I ordered my slip cover, I in advertently ordered two. To say I was stressed would be an understatement, however the company resolved the situation in a timely manner and I was able to relax and placed the original order of one. As much as my slipcover fits my PB grande sofa beautifully, I was disappointed with the fabric color. I ordered the cream velvet, which I had the sample of. The sample colour appeared to be lighter than the actual slip covers. The slip covers have a definite gray hue to them, and I will just half to get used to a slightly darker sofa. The fabric is extremely comfortable and I think with the number of cats I have it will hold up wonderfully.A friend of mine, who is a seamstress, was quite impressed with the quality of the product. I will be purchasing future slipcovers from Comfort works.”

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Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews