Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,673 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The addition of a dog and 2 cats meant that our couch was gonna take a beating. Unfortunately the original Article woven fabric did not fare well to puppy/kitten paws. I had been eyeing these sofa covers for a few years, but had been skeptical about how well they would fit our Ceni Sofa. I ordered a few swatches (ok all of them) and decided on this grey green velvet. They fit PERFECTLY and the color was on point. It honestly feels/looks so new and refreshed. As someone who had to inspect quality as a profession, I can honestly say that I was impressed at the fit, workmanship, and attention to detail. Someone took care to work out the patterns and fit for this couch and it shows! We felt like it was worth the money for the transformation and it’s already paying off. My dog and both cats have been all over this couch and it still looks perfect. So happy with this purchase!”

Comfort Works 5 star review on 4th April 2024

Helpful Report

Posted 8 months ago

“La consegna è stata super rapida: in 4 giorni ho ricevuto il mio pacco e conteneva pure un biglietto di ringraziamento personalizzato! Vivo con 5 gatti ed ho scelto il tessuto anti graffio che per ora è intatto! Facile e intuitivo il montaggio e si lava molto bene. Unica piccola pecca il colore del tessuto: dal sito sembrava un bel grigio omogeneo, invece si tratta di una specie di mosaico di grigio chiaro e grigio scuro che lo fa apparire un po' "cheap".”

Helpful Report

Posted 8 months ago

“We purchased the Crate and Barrel Lounge II 83" Sofa Slipcover in Minimalista Textured Weave Frost. The delivery was fast. The craftsmanship of the cover is great, and the fabric is highly durable but not soft touch. However, the color was slightly different from what was shown in the picture; it had more of a blue tone. Fortunately, we're not too particular about the color difference, but we would have preferred it to match the image exactly.”

Helpful Report

Posted 8 months ago

Hey Yus! Glad to hear about how the covers turned out. We do try our best to get the rendered images to display the colours as accurately as possible, but even then, the way they appear on screen will vary from device to device. We'd recommend getting some fabric samples (https://comfort-works.com/pages/fabric-samples) to see the swatches in person. It's also the best way to account for all the different lighting conditions in your home. Cheers! -Melvyn from Comfort Works-

Posted 8 months ago

“The quality of craftsmanship of my new cover can only be matched by that of the amazing customer service. I worked with the same contact (Mark) over the entire process and he was extremely professional, patient and polite. Excellent experience all around!”

Comfort Works 5 star review on 2nd April 2024

Helpful Report

Posted 8 months ago

“I normally don't leave reviews, however, I am THRILLED with my new slipcovers from Comfort Works! I feel like I have a brand new couch. I really couldn't be happier.”

Helpful Report

Posted 8 months ago

“What a great experience! We incorrectly measured and comfort works could have just made to the incorrect measurements we sent but they followed up a number of times to be sure the order was correct. Received yesterday and fits like a glove!”

Helpful Report

Posted 8 months ago

“Slipcover arrived (early!) and it exceeds my expectations! Fits beautifully and the fabric is lovely. The customer service was top notch as well! Would definitely recommend!”

Helpful Report

Posted 8 months ago

“I am very pleased with the product and the workmanship. Ordering was difficult (had problems with the website and had to send measurements via pdf), but Michelle was accommodating in the process. I would recommend to anyone looking to replace PB slipcovers.”

Helpful Report

Posted 8 months ago

“Love my cover! The quality is better than anticipated. I got everyday weave in teal. The color is a rich blue tone. Fabric is soft but sturdy.”

Helpful Report

Posted 8 months ago

“Great great option if you love your couch but want a quick little refresh ! Very easy to take measurements and once received it fit like a glove! Easy DIY and great quality !”

Comfort Works 5 star review on 27th March 2024

Helpful Report

Posted 8 months ago

“見た目も生地もしっかりしています。形も合います。ちょっと大きいです。”

Helpful Report

Posted 8 months ago

“We ordered for our 15year old Ikea Vaxholm sofa a cover in signature velvet and WE LOVE IT!!!! It fits perfectly, was easy to handle and gives our sofa a complete new look. Delivery time super short!! 100% recommendation”

Helpful Report

Posted 8 months ago

“We are thrilled with the pair of slipcovers ordered from Comfort Works. They fit like a glove and are made with quality fabric and zippers. The cost was highly competitive, the service attentive, and the shipping fast. We would recommend them highly and with no hesitation.”

Comfort Works 5 star review on 23rd March 2024

Helpful Report

Posted 8 months ago

“Here are the photos of the chair and sofa. And my destruction kitties.”

Helpful Report

Posted 8 months ago

“I'm so glad we decided to move forward with Comfort Works for slipcovers for our chair and ottoman! We adore our chair and ottoman but our cats had shredded the woven fabric. I can't get over how soft and lovely the fabric Comfort Works used is (signature velvet). The color (natural) matches the sample perfectly so it met our expectations seamlessly. It feels like a whole new piece and I'm so glad we don't have to get rid of a chair we really love. While Comfort Works had the chair style on file, we ordered the ottoman cover custom and were a little nervous about providing measurements correctly. Comfort Works has wonderful customer service who walked us through each step and were very responsive and friendly, answering all of our questions quickly and completely. I really can't say enough about how happy we are with our order. If the need ever arises for us again, I won't hesitate to work with Comfort Works in the future.”

Helpful Report

Posted 8 months ago

“I am so delighted with my latest chair slipcover. I had already ordered and received the Crate & Barrel Lounge II slipcover in claw-proof Tangerine (due to very sharp and curious cats), which turned out perfectly. And now can enjoy a new Petite chair Lounge II slipcover. I know that this will be the first of many slipcover changes (also due to two curious cats) in different colors. Just to let other cat owners know, the claw-proof fabric will still get scratched, but it doesn't quite tear the fabric. I had leather sofa and chair (now pretty much scratched up) but leather was always a little cold to me, so I love the warm and comfortable Tangerine fabric. Very soft. I am a very happy cat mom now. (oops, a new lamp just got busted from you-know-who)”

Helpful Report

Posted 8 months ago

“I bought covers for two Landskrona sofas by Ikea. They perfectly fit and the fabric is of good quality and soft. The big cushions stay perfectly in place though there is no scratch anymore.”

Comfort Works 5 star review on 22nd March 2024

Helpful Report

Posted 8 months ago

“These covers fit our sofa perfectly and are truly of high-quality fabric & workmanship! We transformed our livingroom in 10 minutes, making it cozy and elegant with little effort at all!”

Helpful Report

Posted 8 months ago

“Passt gut!”

Comfort Works 5 star review on 21st March 2024

Helpful Report

Posted 8 months ago

“Très contente de ma housse Velvet. Le résultat est magnifique. C’est comme un canapé neuf. Facile à installer . J’ai l’intention de commander une housse pour un autre canapé. Merci pour ce beau travail”

Helpful Report

Posted 9 months ago

Comfort Works is rated 4.8 based on 4,673 reviews