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Comfort Works Reviews

4.8 Rating 4,675 Reviews
96 %
of reviewers recommend Comfort Works
4.8
Based on 4,675 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Comfort Works Reviews

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Comfort Works 5 star review on 11th September 2024
Linda R
Comfort Works 5 star review on 19th July 2024
Vishal S
Comfort Works 5 star review on 19th July 2024
Vishal S
Comfort Works 5 star review on 19th July 2024
Vishal S
Comfort Works 5 star review on 21st June 2024
Jeanne S
Comfort Works 5 star review on 15th June 2024
OG P
Comfort Works 5 star review on 11th June 2024
Georgia B
1518
Anonymous
Anonymous  // 01/01/2019
The cover has transformed our rather tired looking sofa and we couldn't be happier. I was kept informed of the progress of the order throughout and loved the handwritten note enclosed with the delivery. The price was very fair considering it was made to order and shipped from a long way away from the UK. I would order from Comopfort Works again.
Helpful Report
Posted 3 years ago
We're thrilled to be a part of your sofa transformation! Always exciting! Best, Samantha T. from Comfort Works.
Posted 3 years ago
Good quality. I have the feeling to have a new sofa.
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Posted 3 years ago
Thank you, Sarabia! We do aim to make quality goods to extend the lifespan of sofas around the world.Best, Samantha T. from Comfort Works.
Posted 3 years ago
Really lovely customer service from Sulaica and Rachel and I am so happy with my white chair covers. My old chair now looks fresh and beautiful. Thank you very much.
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Posted 3 years ago
Thank you, Katherine! We'll be sure to let Sulaica know she is much appreciated :). Best, Samantha T. from Comfort Works.
Posted 3 years ago
Great purchase! Sofa covers looks amazing! Fit perfect! Easy to place. See picture. It even comes with a tag that indicates which slip is it . Love it ! Super happy with purchase. Thank you!
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Posted 3 years ago
Thank you, Lola! We're glad those tags came in handy for you :) Just the little touches that we enjoy. Best, Samantha T. from Comfort Works.
Posted 3 years ago
Thank you for helping my office and this old chair get a completely new, more beautiful life! The covers I ordered have truly made this IKEA piece a nicer, more luxurious, more-tailored-yet-cozier-at-the-same-time (well done doing all of that at once) presence. I was waffling about getting a new chair, and ordered your covers as a "maybe this will do for now" solution, yet as soon as I put the covers on, they became my new permanent solution. I love this chair now every day as my new favorite reading spot!!! Everyone else in my family loves it too… they now come and hang out in my office, on this chair now, although they never rarely did before. I LOVE THESE COVERS!!
Comfort Works 5 star review on 16th January 2021
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Posted 3 years ago
Hi Sarah! Thank you for the photograph, it definitely looks awesome in your reading nook :). We like receiving feedback like this, makes the work the team does very rewarding! Best, Samantha T. from Comfort Works.
Posted 3 years ago
引っ越しを機に 処分しようと思っていたソファが 生まれ変わりました。ステッチがあるデザインにしてもらったので へたれていた背もたれも気にならなくなりました。
Comfort Works 5 star review on 16th January 2021 Comfort Works 5 star review on 16th January 2021 Comfort Works 5 star review on 16th January 2021
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Posted 3 years ago
We are very happy with the 2 beautiful chair covers that arrived this week. They fit perfectly and we love the colour!
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Posted 3 years ago
Thank you!
Posted 3 years ago
I highly recommend Comfort Works Excellent quality fabrics and well made products which are delivered on time.
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Posted 3 years ago
Thank you for sharing the good word :).
Posted 3 years ago
Fulfilled all my expectations. Will definately be ordering from Comfort Works again.
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Posted 3 years ago
Thank you! We look forward to serving you.Best, Samantha T. from Comfort Works.
Posted 3 years ago
I’m very happy of my order . Thanks a lot . The new year has already well started . Congrats!
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Posted 3 years ago
We're glad to be able to make your new year that much better :). Thank you. Best, Samantha T. from Comfort Works.
Posted 3 years ago
Good fit, material not as expected but settee looks like new again Bit late on delivery but not surprised in the current COVID situation will reuse the bag it came in as a laundry bad 👍😊
Comfort Works 5 star review on 16th January 2021
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Posted 3 years ago
Hi Myra, thank you for the honest feedback! We take note of your review and concern about the fabric and have notified one of our team members to reach out to you the soonest for further correspondence. We hope this helps. Best, Samantha T. from Comfort Works.
Posted 3 years ago
I am beyond impressed with Comfort Works. The communication and attention paid to the me as a customer was thorough. The product arrived quickly and was exactly what I expected. The workmanship on the slip overs for my 3 seater couch and love seat is great. Highly recommend this company.
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Posted 3 years ago
Thank you for the awesome feedback! We'll be sure to share this with your agent. Niro :). Best, Samantha T. from CW.
Posted 3 years ago
I love them, they are perfect and the material is substantial! I have one problem. I am trying to navigate thru the myriad of prompts on your web page to find out if you can make covers for my ikea 2 seat Ektorp. Please help me process this new order.
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Posted 3 years ago
Hi Fred! Thank you for the feedback! We'll reach out to you via e-mail the soonest. Best, Samantha T. from CW.
Posted 3 years ago
Love the fabric I picked! The fit for the back pillow was a bit on the small side for the Karstad chair. I managed to jam the pillow in there, but it would look better if the cover was a bit bigger and had the unique shape of the pillow.
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Posted 3 years ago
Thank you for the feedback! We noticed you mentioned the back cushion was a tad small, that doesn't sound right :(. We'll be in touch with you via e-mail regarding the cushion's fit. Best, Samantha T. from Comfort Works.
Posted 3 years ago
Very efficient service, despite how far away we are! Samples arrived quickly, order processed and delivered quickly, even though it was over Christmas and the New Year. Delighted with the finished cover
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Posted 3 years ago
Thank you :).
Posted 3 years ago
Great experience! My covers are exactly as I hoped. The service was quick and super attentive. I'll definitely be back!
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Posted 3 years ago
We're thrilled to hear that! We strive to meet the quality of service you would expect to receive and look forward to serving you again.
Posted 3 years ago
hat alles super geklappt, kompetenter Kundenservice
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Posted 3 years ago
Dankeschön!
Posted 3 years ago
looks exactly as pictured and arrived within the estimated time frame. love my new velvet green sofa cover!
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Posted 3 years ago
We're glad to hear that, Deborah!
Posted 3 years ago
I read all the reviews on this company before ordering . Easy to order, great fabrics and color options, fits perfectly, very happy with the product. Well worth the wait! Out of the box on my chair few wrinkles, fits better than the replacement cover that Ikea sells!
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Posted 3 years ago
Awesome, Julie! We're glad that customers have been very supportive during the busier periods and are all satisfied with the products :).
Posted 3 years ago
We ordered a cover for our Ikea Hagalund sofa via internet without really knowing what the result would be... it was a five star experience ! Ordering was easy, great customer service, we were regularly updated during the delivery delay, the delivery was made as scheduled and this was just before Christmas ! The velvet we chose is lovely to touch and the different pieces fit perfectly. The only personal wish we could have is to have more choice in colours. Thank you for what you do - you certainly saved another sofa !
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Posted 3 years ago
Thank you! We are always looking to expand the fabric ranges and have just launched an 'Everyday Linen' range :). You could remain updated on new additions by subscribing to the newsletter or even checking out the website or social media channels ever so often!
Posted 3 years ago
Comfort Works is rated 4.8 based on 4,675 reviews