Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my new slipcover. It fits my IKEA sofa perfectly and seems to be very well-made and sturdy. It's everything I was looking for!”

Helpful Report

Posted 4 years ago

“Love my pimped sofabed. There are a couple of areas that aren't quite perfect but perhaps can be rectified (I haven't had the chance to msg Comfortworks about it yet what with Coronavirus turning the world upside down) - the chaise cover could do with a centre strap as well as diagonal ones on the corners to stop it being saggy (especially where it meets the sofa section) and the bed base cover seems to be a bit short so I can see a bit of the old colour peeking through), but overall it looks good and means I didn't have to spend hours and hours trying to work out the pattern myself then inevitably never actually finishing the reupholstry a la my previous sofa! We got the green velvet and it has the pink IKEA scatter cushions.”

Comfort Works 4 star review on 18th March 2020

Helpful Report

Posted 4 years ago

Hey Emily, this looks amazing! :) We hear you about the certain areas that you think could be better. When you have the time, please do send photos of them to info@comfortworks.com.au and we will start a conversation to get those a better fit! Cheers! Ning from Comfort Works

Posted 4 years ago

“Brilliantly made, as good as new, good value way of refreshing furniture. Brilliant fit really good quality, well packaged and great delivery.”

Helpful Report

Posted 4 years ago

“Farlov sofa arms. Left arm when looking at sofa has extra material that bunches or poofs up as well as a few wrinkles. Right arm when looking at sofa seems to fit the best. Still a wrinkle or two but no poofiness.”

Comfort Works 4 star review on 17th March 2020

Helpful Report

Posted 4 years ago

“This is my second purchase. The quality is outstanding.”

Comfort Works 5 star review on 17th March 2020

Helpful Report

Posted 4 years ago

“More photos of farlov loveseat arms”

Helpful Report

Posted 4 years ago

“I love our new slipcovers! I was so excited to find this website as my IKEA slipcovers were worn and their new colors did not match my decor. The access to slipcover samples at Comfort Works was great. My couch looks and feels brand new. It was SO EASY!!!! Thank you!!!! It was worth the wait!!!!”

Helpful Report

Posted 4 years ago

“The covers look beautiful! The variety of patterns/fabrics is stunning. Tremendous customer service!”

Helpful Report

Posted 4 years ago

“I am extremely pleased with my chair cover from Comfort Works! The ease of ordering and options were great and I was so happy to find something for my discontinued chair. The communication about the order, the processing, and shipment were fantastic. The product is of great quality, everything was nicely labeled for easy assembly, and it has turned our tired looking chair into something we want to sit in again! I will highly recommend your business!”

Helpful Report

Posted 4 years ago

“Very very good”

Helpful Report

Posted 4 years ago

“I do love the color and feel of the fabric. The Farlov sofa cover seems to fit better than the loveseat cover. I’ve attached pictures of the arms of the loveseat. I’m not happy with the loveseat cover. I don’t know if the seams are sewn correctly. Please let me know how to continue. I’m rating a four for now due to the issues with the loveseat cover. Thank you.”

Helpful Report

Posted 4 years ago

Hi Janice! We have received your e-mail and will be reverting to you the soonest with the next course of action. We appreciate you taking the time to share your review and photograph, and will be discussing this with the team on how to rectify the matter. Thank you!

Posted 4 years ago

“Really happy with the covers i received from Comfort Works. They seem to be a little big - but I'm sure they will shrink aliitle in the wash and then fit nice a snug :)”

Helpful Report

Posted 4 years ago

“Just received the cover for our old Ikea "Sandby" chair, and very pleased with the colour, "Everyday Tweed" (almost exact colour match to the sample photo on the website!), the fabric quality, and the build. Stitching etc is all very well done, and the fit is perfect. See before (grubby old cream cover) and after (nice new tweed cover) photos.”

Comfort Works 5 star review on 15th March 2020

Helpful Report

Posted 4 years ago

“Fit perfectly. Chairs now look brand new! Will be ordering soon for the couch!”

Helpful Report

Posted 4 years ago

“Fit well and easy to put on. Quality & stitching seem very good. No Complaints.”

Helpful Report

Posted 4 years ago

“I received an excellent, durable cover for my Karlstad love seat and chaise. I am very happy with the final results and will definitely use Comfort Works again. Yes, it took a bit of time with a lot of back and forth, but this was a happy outcome, as I would have ended up with the wrong covers due to user error. Thank you to Omar for being patient and working with me and my erratic schedule!”

Helpful Report

Posted 4 years ago

“The slip colors are perfect. Well made; they fit well and look great. It’s like I have a whole new couch. Would recommend this company to anyone.”

Comfort Works 5 star review on 14th March 2020

Helpful Report

Posted 4 years ago

“I cannot say enough positive things about Comfort Works. Ling Nim, your we’re wonderful to work with, every step of the way even before I placed my order. The quality of the finished product is exceptional. Beautiful color & the fit perfect. It totally transformed my living room. Love it, will order again & give my highest recommendation. Thanks Comfort Works”

Comfort Works 5 star review on 13th March 2020

Helpful Report

Posted 4 years ago

Hello Elizabeth, thank you so much for your kind words. We look forward to making beautiful covers for you again soon! :)

Posted 4 years ago

“The customer support at Comfort Works was supportive and helpful, and made the ordering process very easy. The fabric is beautiful and a perfect fit. Thank you for giving new life to an old couch!”

Helpful Report

Posted 4 years ago

“I needed a new slipcover for my 20 year old Pottery Barn “PB Basic” sofa and did not want to pay for a slipcover from PB that would cost me the same as I paid for the sofa back then. I received my slipcover today. It it fabulous and fits perfectly. The quality is great and the fabric is soft and cozy and a beautiful teal. I love it and highly recommend.”

Helpful Report

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews