Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product and the service are both excellent!! I ordered replacement sofa cover for my Stockholm Ikea sofa + armrest protectors (cat...) in denim heavy duty fabric. The cover arrived very quickly, was super easy to put on and my "new" sofa looks and feels great. I'm super happy with the result :) I made a mistake in the address when placing the order, so I contacted Comfort Works and they quickly responded and fixed my typo. Highly recommend!!!”

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Posted 7 years ago

“We received very good service from Comfort Works, the sofa cover arrived in good time and looks superb on the sofa; a good fit. I would recommend Comfort Works to friends”

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Posted 7 years ago

“Die Lieferung kam schneller als erwartet, schön verpackt, und die Bezüge sind super! Ich würde wieder hier bestellen.”

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Posted 7 years ago

“Easy order online, fast shipping, high quality of the product and nice colors”

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Posted 7 years ago

“Delivery was fast. Fits like a glove and material is very comfortable. Sewing is excellent. Easy to put on the cushions.”

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Posted 7 years ago

“Good service, nice price and a good product!”

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Posted 7 years ago

“Der neue Sofabezug für das 2er sowie 4er Klippan passt sehr gut und sieht hervorragend aus. Lieferzeit war in Ordnung.”

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Posted 7 years ago

“Perfect service and fit! Great!”

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Posted 7 years ago

“The arm rest covers fit very well and nice fabric too.”

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Posted 7 years ago

“Perfect service! The fist delivery was not the right one, but it was no big deal. I sended an email and they took care of everything. The next delivery was the product what I needed. Thanks!!”

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Posted 7 years ago

“Absolutely amazing quality, service and speed of delivery. I ordered a heavy duty grey patterned fabric for my sofa and chaise. It was hard to choose from the huge range of fabrics and patterns on offer. The order came very quickly, packaged in a beautiful bag and thank you note from Rachel. The lounge covers were extremely well made, lined (!) and fitted my 15+ year old Mysinge Ikea lounges perfectly. Dare I say it, but the quality was better than the covers that came with our original lounges from Ikea Rhodes. I was actually considering giving our lounges away because the original covers were faded, frayed and looking very tired. My husband suggested recovering them and after a quick internet search, I was sold on the covers available from Comfort Works. A very good decision. Highly recommended and will definitely purchase from them when I need to update my covers in the future.”

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Posted 7 years ago

“Sending samples was useful and we received the covers very quickly. Just as we wanted!!”

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Posted 7 years ago

“Fabulous and inexpensive way to change up my soafa. Looks fantastic.”

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Posted 7 years ago

“My Ikea Custom Made Stocksund couch covers from Comfirt Works arrived withing 14days of ordering... in a lovely white cotton!!!... I couldnt be happier!!! Fabulous job 👍👍👍They look wonderful!!! 😃”

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Posted 7 years ago

“I have had my covers for at least 3-4 years. They are almost perfect!!! Unfortunately, the bi cast leather started cracking and splitting. Even though my warranty is over, comfort works are replacing them at 50 percent! I am very impressed and pleased with this excellent service!!! Cheers, Patti”

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Posted 7 years ago

“My overall experience with Comfort Works has been positive. I had two Ikea sofa's that I liked but didn't love the fabric and was really happy to discover a company that had thought if this and provided replacement covers specifically for Ikea sofas! They have a great variety of fabrics that are of better quality and style than the original fabrics offered by Ikea. When they arrived however I was not 100% happy with the fit so I communicated this to the Comfort Works Team they then resent me new covers to the measurements I requested incredibly quickly at no extra cost. The customer service has been absolutely brilliant and because I'm based in the UK and the company are based in Australia this brilliant and punctual communication is so important. They are a company you can trust and rely on and they seem to really care about their customers. My new sofa covers now fit really well and I am so pleased with them. I would definitely recommend this company and is a cheaper alternative than having to buy brand new sofas so a really great idea. Thanks Comfort Works (in particular Chuck from the customer services team)!”

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Posted 7 years ago

“The cover is ok, but after 2 months I get an invoice from TNT about extra custom charges!!! Why didn't they tell me this before! I was not aware that they are shipping from China, so please add an extra $50 if you are ordering something there!!”

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Posted 7 years ago

“I finally fitted the covers to my sofa and I'm very happy with the fit as well as the quality of the material and workmanship.. Very happy with how they let me know the status of my order every step of the way. I must say though, the color is a bit darker than I expected. Not terrible but a minor disappointment. Overall very happy.”

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Posted 7 years ago

“Perfect fit, lovely packaging, great service.”

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Posted 7 years ago

“great range of options. quality product. excellent shipping.”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews