Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“The slipcover far exceeded my expectations! It was delivered sooner than I anticipated and the fit on our PB comfort couch is absolutely perfect. The quality and color are exactly what I anticipated. Highly recommend Comfort Works. Looks like we have a brand new couch!”

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Posted 4 years ago

“We love the two custom made slipcovers we purchased from Comfort Works! We received them within a reasonable timeframe, and the fit is great! The measurement process is clearly explained and customer service is attentive - especially as the process is actively in progress. We purchased fabric samples, which arrived promptly, and tested them as recommended. I am eager to get a new slipcover for one of our other sofas. I highly recommend Comfort Works - great quality, price and customer service!”

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Posted 4 years ago

“Great fit. Makes our living room look amazing. Better than a brand new sofa!”

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Posted 4 years ago

“Great product! Very well made, nice colour, impressive material, and fit was perfect. Impressive!”

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Posted 4 years ago

“I have a Kromfort three seat sofa from Ikea. The sofa in itself is still in good shape but one of the two seats leather needed to be replaced. And from ComfortWorks I just could order the two seats. Now my sofa is back to its youth! It just looks like almost new. The seats are well fitted to the original foam and the look is just like leather even if it is not leather. I am 100% satisfy by my purchase. Nathalie”

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Posted 4 years ago

“Beyond thrilled with our Comfort Works emerald green velvet slipcovers! They fit our Ikea Ektorp 3 cushion sofa perfectly. They were delivered when expected and arrived beautifully packaged. I would highly recommend Comfort Works to anyone wanting to update and rejuvenate their sofas!”

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Posted 4 years ago

“quality rest assured and very well made.”

Comfort Works 5 star review on 24th November 2020

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Posted 4 years ago

“I love the slipcover for my EKTORP Sofa from IKEA. It fits well on the sofa. The seat cushions are a little loose/large. It would be nice if they were more fitted like the sofa cover and back pillows. All the pieces were easy to zip and install onto my sofa cushions. I am a seamstress and I was impressed with the quality of construction of the covers. The color is true to the website. I would have liked a darker grey, but a soft velvet was my priority. So I went with the Velvet Storm. It felt like a long time to wait when I placed the order since most purchases come next day, but it was well worth the wait for a custom cover in a fabric and color of my choosing in a great quality product. I received my cover approximately 38 days after I ordered it.”

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Posted 4 years ago

“Pros: -The quality of the craftsmanship is excellent. -Buying a new slip cover from the original manufacturer would have cost about 4x as much as we paid for our Comfort Works covers. We bough two to have a backup. -The covers fit really quite well, definitely well enough to pass as original to the couch. Cons: -Measuring the couch and going back and forth with the sales person about little details was pretty tedious and time consuming. This cover was one Comfort Works hadn't created before and I appreciated they wanted to get the measurements just right. It took a lot of my time though. -The covers took 6 months to arrive from the time we ordered them. I'm sure the pandemic played into this, but it was still much longer than we expected. Overall, we're really happy and are glad we took a chance on this service!”

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Posted 4 years ago

“Perfect, yet again!”

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Posted 4 years ago

“We could not be more thrilled with the slipcover to give our IKEA sofa new life. It has upgraded the look of our living room without having to break the bank or toss a perfectly usable sofa. Thank you!”

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Posted 4 years ago

“Great experience I couldn’t wait to put on the covers. Great quality good price!”

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Posted 4 years ago

“Very happy with the purchase. Would definitely consider buying again in the future! The labels on the inside telling you what piece it is was a really nice, unexpected touch!”

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Posted 4 years ago

“I am very happy with my white slipcover that I ordered from Comfort Works. It arrived on time, fits perfectly and looks great. Thank you”

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Posted 4 years ago

“Great result !!!”

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Posted 4 years ago

“Hat alles Bestens geklappt, Ware ist super, schnelle Reaktionszeiten”

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Posted 4 years ago

“Très à la écoute du client Très réactif Des contrôles techniques aidants Au final une belle réalisation Merci aux petites mains”

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Posted 4 years ago

“Très belles housses de fauteuil, nos canapés Ikea sont comme neufs! Super suivi en ligne par l’équipe et la livraison a été faite dans les temps malgré la période. Je recommande!”

Comfort Works 5 star review on 22nd November 2020

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Posted 4 years ago

“I ordered a new cover for the old Ikea Kramfors I have in my home office, which was in really rough shape. It arrived nicely packaged and earlier than the shipping estimate. It was a little difficult to put on, but it looks great! The original bonded leather had been badly damaged by my cats, and so far the claw-proof velvet really has been standing up to my very vigorous scratcher. I liked my first set of covers so much that I ordered another set in a different color for my living room couch, an Ikea Kivik. I love the color options, they're so much more diverse than the Ikea versions.”

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Posted 4 years ago

“Wonderful people to work with for slipcovers! They made a slipcover for a chair which they previously did not have a template for, so they made one for me at a reduced cost. The workmanship and fabric are superb. I highly recommend Comforts if you’d like a custom made slipcover!”

Comfort Works 5 star review on 21st November 2020

Helpful Report

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews