Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy with the quick, kind and helpful communication, the shipping information and the way my new seat cushion covers look & fit perfectly!”

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Posted 5 years ago

“Hat alles super geklappt, Kommunikation, Schnelligkeit der Lieferung, Qualität des des Produkts!”

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Posted 5 years ago

“I am very happy with my armchair cover. It is great quality, easy to put on and am impressed with the overall service, which took less than 2 weeks start to finish.”

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Posted 5 years ago

“My new slipcover fits perfectly. The 13 year old chair looks brand new! Great customer service, was kept aware of shipping status, etc.”

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Posted 5 years ago

“The slip covers for an Extorp 3-seater sofa bed arrived in good condition and fairly quickly. The covers are excellent quality (perhaps even better than the originals) and fit excellently. I should add that they were ever so slightly bigger than the originals, but this simply made them easy to fit and indeed gives the cushions more room to 'relax', so the sofa is now more comfortable!”

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Posted 5 years ago

“I am very happy with the new cover for my Ikea Ekeskog sofa. I have to say this new one is significantly better quality than the original. I like that the zippers are heavier, and labels inside tell you where the covers go. It was a very fair price, not much more than the original (which I bought about 15 years ago). I also like that the packaging was minimal, cloth bag and cardboard box, and the cover did not have any funny offgassing odors. Thank you Comfort Works!”

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Posted 5 years ago

“Everything was perfect with my order! I’m in love with my new sofa cover!”

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Posted 5 years ago

“I’ve had my sofa for 20 years and it was well made and comfortable but looked shabby and I didn’t want to buy a new one so I decided to put different covers over it but they never looked good after a couple of weeks ... I really hesitated spending $$$ on a custom cover through Comfort Works but BOY I’m glad I did! The whole process with them from beginning to end was great! I have now had my new cover for a few months and it STILL looks fantastic.. I’m very happy and although the measuring part was the most complicated it was worth it!”

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Posted 5 years ago

“Great sofa cover, perfect fit, fast delivery and love that I can order arm rest covers”

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Posted 5 years ago

“Excellent customer service! They helped me every step of the way (even when I measured incorrectly) they notified me to remeasure. The white slipcover is beautiful. I love it..fits perfectly. I would recommend comfort works to anyone looking for a quality slipcover at a reasonable price!!”

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Posted 5 years ago

“I was thinking on changing my IKEA sofa because I couldn’t find new sofa covers (I bought it 10 years ago), my sister talked to me about Comfort Works and the new covers fits perfectly!!! I am very happy with the spanish customer servive, they are great!!!”

Comfort Works 5 star review on 12th June 2019

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Posted 5 years ago

¡Muchas gracias Nani! We love how your Kramfors turned out, don't hesitate to contact us if you ever need us again. Enjoy your "new" sofa! :)

Posted 5 years ago

“The new covers for our Ikea Kramfors couch were deleverd in 3 weeks (to Holland), so that is very fast. They fit perfect. If the fabric (Kino Denim) is as durable as is promised, time will tell, but for now it looks awesome! I only can recommend Comfort Works. (We had to pay 13 Euro VAT to the dutch customs, so that wasnt bad either)”

Comfort Works 5 star review on 11th June 2019

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Posted 5 years ago

“Amazing! Can't recommend them enough! Thank you!”

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Posted 5 years ago

“Excellent replacement covers, well made and a perfect fit. Ordering easy and delivery as promised. Would strongly recommend them.”

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Posted 5 years ago

“Hallo, zunächst einmal beim Öffnen des Paketes schon die erste Freude über die liebevolle geschmackvolle Verpackung und der Inhalt enttäuschte nicht. Super Verarbeitung, schönes Material "Modena White", fühlt sich gut an riecht nicht nach Chemie. Passform super. Ich bin sehr sehr zufrieden und kann ComfortWorks wärmstens empfehlen. Auch dier Lieferzeit war kurz. Ich hatte so schnell gar nicht damit gerechnet. Weiter so Herzlichen Dank an Euer Team”

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Posted 5 years ago

“I am so pleased with every aspect of my experience with ComfortWorks. From ordering fabric samples and settling on the "just right" color and fabric, to recieving my new slipcovers, every step was handled in a freindly, professional and prompt manner. And I could not be more pleased with the slipcovers -- they are gorgeous, extremely high quality workmanship -- better than the originals! They fit beautifully and look fantastic. ComfortWorks offers excellent value for money and as mentioned before, a high level of personalized service that made me comfortable every step of the way with what for me is a significant purchase (new slipcover for the IKEA STOCKHOLM 3.5 seater sofa). The site is easy to navigate and packed with information. I also appreciate the decorating tips and tricks and free e-books available for download. But the very best part is the slipcovers themselves. They look, feel and fit even better than I'd hoped. I will recommend ComfortWorks to anyone looking to give new life to their IKEA sofa. G A Thornell-Huisman the Netherlands.”

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Posted 5 years ago

“Very good service. Fabric matches exactly what was expected. Good quality, good fit Would recommend the service definitely.”

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Posted 5 years ago

“La verdad es que estoy sorprendida con la atención, muy buena. El producto se adapta a lo esperado. Parece de buena calidad. Creo que repetiré”

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Posted 5 years ago

“Copridivano fatto bene e arrivato molto velocemente”

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Posted 5 years ago

“The quality of the product is excellent. The sofa cover is well made and fits perfectly. I have also had the best experiences with the employees (services).”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,675 reviews